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2024
2015
Global (Non-US) Healthcare IT Trends 2023
Understanding Organizations’ IT Priorities Pre- and Post-Pandemic
Author
Everton Santos
Author
Jonathan Christensen
During the pandemic, healthcare organizations worldwide dramatically shifted IT investment priorities to meet patient needs. Now, the healthcare landscape has changed again, and new IT priorities have emerged. To understand these shifts, KLAS interviewed 214 individuals from 186 organizations in 45 countries/territories. This report shares where these organizations are prioritizing IT investments, how they plan to leverage the cloud, and what consulting firms they may engage for upcoming projects. (This research focuses on countries outside the US. Learn more about US organizations’ investment priorities.)
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Key Findings:
- EMR/Digitalization Investments the Highest IT Priority; Digital Health Also a Top Priority
- Cybersecurity, IT Infrastructure & Interoperability Are Highest Non-Clinical Priorities
- Cloud Adoption/Planning on the Rise, with Asia, Oceania & Latin America Leading Out
- Microsoft Azure & Private Cloud Options Are Top Two Preferences, with AWS Third
- Deloitte Most Considered for Future Engagements; PwC, KPMG & EY Also Have High Mindshare
Writer
Sarah Hanson
Designer
Madison Moniz
Project Manager
Ally Dove
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.