KLAS Contact
Contact KLAS
Contact KLAS
2024 BEST IN KLAS
Preferences
Related Series
Imprivata Digital Identity Platform 2022
Benefits & Challenges of Deep Adoption
Author
Joe VanDeGraaff
Author
Dan Czech
Amid a changing workforce and mounting security pressures, healthcare organizations recognize the growing need for a holistic approach to managing digital identities. The development and adoption of HIT solutions capable of enabling a holistic strategy are in an early state, with most organizations leveraging multiple vendors to manage things such as identity, access, and compliance. Previous KLAS research found that Imprivata—whose single sign-on solution has a large healthcare footprint—is currently the only vendor to offer a broad digital identity platform. Building on that research, this report explores the potential benefits and challenges of deeply adopting Imprivata’s offerings. Insights come from in-depth interviews with 6 organizations identified by Imprivata as “deep adopters” as well as from 15 organizations within the vendor’s broader customer base (referred to in this report as “general adopters”). Other vendors will be evaluated as their solutions expand to offer broad capabilities.
If you don't have a login, getting started is easy.
Key Findings
- KLAS-Measured Components of Imprivata Digital ldentity Platform
- For Deep Adopters, Optimism about Vision and Future Overshadows Current Challenges
- Impact on Clinician Efficiency Unquestioned; Impact on Security Still Developing
- Intrasuite Product Integration Still Early
- Relationships Drive Customers to Go Deep with Imprivata; Increased Partnership Is a Key Benefit
- Customers Not Adopting Imprivata Deeply Still Value Niche Solutions
Writer
Elizabeth Pew
Designer
Madison Moniz
Project Manager
John Wilson
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.