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Interoperability 2016

Interoperability 2016
From a Clinician View - Frustrating Reality or Hopeful Future?

Authored by: | Read Time: 4 minutes

Over 500 interviews reveal, in detail, something that most clinicians know today: between-organization sharing of medical records is happening only in pockets and is often frustrating for clinicians. This report focuses not on the number of records shared, but on whether clinicians have the interoperability they need. Where are providers today? Are any vendors leading out in the support they deliver? Where is success happening? And how promising are new industry initiatives CommonWell and Carequality?

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  1. With Outside Sharing, No Vendor’s Customers Stand Out as Consistently Receiving Available, Locatable, Viewable, and Impactful Information
  2. Satisfaction with Support in Cross-EMR Sharing is Low for Customers of All Vendors; athenahealth Receives Higher Satisfaction from Customers and Their Exchange Partners
  3. Carequality and Commonwell: Early Progress and High Excitement
  4. A Role for Public HIEs Persists; Value Still Debated
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2018 KLAS Enterprises, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.