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EMR Interoperability 2020 EMR Interoperability 2020
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EMR Interoperability 2020
Market Progresses, but No Vendor Has Mastered It All

author - Coray Tate
Coray Tate
author - Emily Paxman
Emily Paxman
December 22, 2020 | Read Time: 8  minutes

Current Time Inside Cache Tag Helper: 12/7/2022 3:51:20 PM and Model.reportId = 1682

In this update to KLAS’ 2017 interoperability research, KLAS takes a close look at how healthcare organizations perceive their EMR vendors’ efforts to help them achieve meaningful EMR interoperability. While all vendors have room to improve, some have proven more willing to work with other EMR vendors, have been more successful in enabling record exchange that impacts patient care, and have done better at providing and supporting meaningful API connections. 

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Current Time Inside Cache Tag Helper: 12/7/2022 3:51:20 PM and Model.reportId = 1682

Key Findings:

  1. Vendor Support for EMR Interoperability
    • Bottom Lines on Vendor Support
  2. Achieving Deep Interoperability
    • Epic Emerges as Clear Leader in Patient-Record Sharing; Cerner Makes Significant Strides; eClinicalWorks Customers Driving Their Own Progress
    • MEDITECH and Greenway Health Not Facilitating Progress amid Platform Transitions; dbMotion Not a Silver Bullet for Allscripts Customers
    • Taking a Step toward Electronic Access: NextGen Improves Significantly, athenahealth Stalls as Customer Complexity Grows
  3. Adoption and Value of APIs
    • Cerner Customers Using APIs Most Broadly; Epic Making Careful, Steady Progress
    • athenahealth and NextGen Use of FHIR APIs Is Limited but Drives Value
author - Amanda Wind Smith
Amanda Wind Smith
author - Natalie Jamison
Natalie Jamison
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2022 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.