Outsourced Coding 2020
Which Firms Deliver Quality and Value?

Author
Mac Boyter

Author
Jennifer Hickenlooper

December 10, 2020 | Read Time: 7 minutes

The outsourced coding market has seen significant changes over the last year, including several mergers/acquisitions, sharp increases and decreases in client satisfaction, and ever-shifting coding volumes as healthcare procedures have ebbed and flowed throughout the COVID-19 pandemic. This report seeks to help healthcare organizations identify which firms are providing the quality and value needed in this environment.

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HIT Companies

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Key Findings:

Large Organizations Highly Satisfied with himagine, AGS Health Due to Responsive Support & Strong Partnership
nThrive Client Satisfaction Drops Sharply amid Internal Changes
Strong Execution from AGS Health, himagine & UASI Leads to High Value
AGS Health, GeBBS & Oxford Provide Strong Level of Partnership for Providing Right Resources
CorroHealth Maintains Quality, Productivity Following Merger
How Have Firms Supported Clients through the COVID-19 Pandemic?

Writer
Elizabeth Pew

Project Manager
Isaac Burgi

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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2022 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.