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SDOH Points of Light 2024
Recognizing Partnerships That Creatively Address SDOH Needs & Improve Whole-Person Care
Author
Benjamin Cassity
Author
Kyle Chilton
An individual’s health is determined by a variety of factors, including socioeconomic factors that aren’t treated or monitored within hospitals and clinics (e.g., housing, food access, language barriers, transportation). When patients struggle with these social determinants of health (SDOH), they are more likely to experience compounding health issues that require longer recovery times, increasing costs for both themselves and the healthcare system. Healthcare organizations, payer organizations, community-based organizations (CBOs), government organizations, and HIT vendors can partner to address communities’ SDOH needs and prevent patient conditions from worsening. KLAS’ SDOH Points of Light recognitions celebrate such partnerships’ successes—or “points of light”—in transforming patient and community care.
13 partnerships were given a 2024 SDOH Points of Light recognition, and their strategies and outcomes are shared in this report to highlight what is possible with deep collaboration. This Executive Insights section provides a high-level summary of the challenges the honorees tackled, the outcomes they achieved, and key lessons learned on the journey (see last page); the full report provides an in-depth case study of each collaboration.
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Key Findings:
- Points of Friction & the Technology Used to Address Them
- Variety of HIT Solutions Used to Address Points of Friction
- Points of Light: Most Common Outcomes Include More Patients Screened, More Patients Referred to Social Services, Improved Health Outcomes & Fewer Unnecessary Patient Visits
- Key Lessons Learned
- Get Internal Buy-In & Ensure Alignment
- Clearly Define the Problem
- Leverage Partnerships
- Focus on Certain Populations & Learn How to Connect with Them
Writer
Sarah Brown
Designer
Jess Wallace-Simpson
Project Manager
Andrew Wright
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.