Latin America EHR 2024
04 October 24
| Eder Lagemann and Spencer Corbett
EHR purchasing in Latin America has fluctuated over the last few years, initially declining at the onset of the pandemic before rising in 2023, when the total number of acute care beds impacted by an EHR purchase decision was over 62% higher than in 2021. This report provides an update on which vendors are gaining market share and which are best meeting customers’ needs. Altogether, market share data and customer satisfaction feedback were collected from 97 respondents, representing 75 separate organizations in 12 countries and territories. In this report, market share data for Latin America is examined first, followed by customer satisfaction data (when available) in Brazil and in other countries throughout the region, collectively referred to as “other Latin American countries and the Caribbean.”
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CIO
Relationship
Currently, the vendor is pampering us with executive involvement. That...
CIO
Culture, Relationship
The vendor does not keep all their promises because they don't promise...
CIO
Product
It has been a while since we got any new training. But the solution is...
CIO
Value
The vendor charges for everything. It costs thousands for any minor...
CIO
Loyalty
We first got the product many years ago. We would buy it again back...