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IT Consulting Services (Payer)
 

Consulting services that help payers with various technology-focused needs. Includes services such as IT assessment/advisory, IT implementation, IT managed services, IT optimization, IT staff augmentation, IT strategy, IT vendor selections, interoperability, technical services, and other IT-related projects.

Subject Expert
Trent Davis
Research Director
KLAS Research Director - Trent Davis
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Current Time Inside Cache Tag Helper: 4/20/2024 1:48:36 AM and Model.SegmentId = 286
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White Paper
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How Services Firms Can Drive Successful Client Engagements 2023
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Perception
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Optum/Change Healthcare Merger
16 August 22    |   Boyd Stewart and Sam Eaquinto
In January 2021, Optum announced their intentions to acquire Change Healthcare. The merger remains unfinalized, however, as the US Department of Justice blocked the deal in February 2022 due to anticompetition concerns—such a merger would give UnitedHealth Group, Optum’s parent company and the nation’s largest insurer, access to rivals’ sensitive data. The legal proceeding is ongoing and scheduled to go to trial August 1, 2022. This report shares Optum and Change Healthcare customers’ reactions to the merger and their perceptions of its impact. Between March 2021 and April 2022, KLAS interviewed 48 individuals from 46 unique organizations; of these respondents, 9% are Optum customers, 56% are Change Healthcare customers, and 35% are customers of both vendors.



Reducing Filters

Unlike sizing filters, reducing filters DO NOT recalculate scores based on the evaluations that meet these requirements. They narrow the list of solutions to show the vendors and solutions that can meet a specific need.

This data is based on interviews with a sample of the firms' recent clients. As a result, it is not necessarily comprehensive of all work a firm may do in this segment.

We require a minimum of 2 confirmations of a service performed in the last 3 years for a solution to qualify.

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