Population Health Vendor Overview 2023
15 June 23
| Andy Paulsen and Bradley Hunter
As more healthcare organizations start to leverage population health management (PHM) technology in their journey toward offering value-based care, they are sometimes uncertain about how well vendors can fulfill their unique needs, as PHM programs vary in breadth and complexity. This report—a follow-up to KLAS’ 2021 report —provides an overview of several PHM offerings to help readers understand (1) what types of organizations typically use the solutions, (2) what the customer experience is like, (3) which solutions see the most market energy and why, (4) which vendors facilitate value-based contract revenue, and (5) how broadly PHM capabilities are adopted.
Note: Although there are six PHM pillars, one pillar—patient engagement—is not covered in this report (view the KLAS website for more information on this pillar).
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Director
Relationship, Operations
We would like Health Catalyst to have smoother project management...
Director
Culture, Relationship
I have access to different levels at Health Catalyst that can help me...
Director
Loyalty
Health Catalyst has retained the population health sections of our...
CEO/President
Culture, Value
As far as avoiding charging goes, Health Catalyst has been good to us....
CEO/President
Loyalty
Health Catalyst Population Health Applications is sort of a sunk...
CEO/President
Culture
From my executive level, Health Catalyst has been great in terms of...
Director
Culture, Value
From a professional services perspective, Health Catalyst charges for...
Director
Product
The vendor isn't really supporting us at this point. From an...
Director
Loyalty
In the next few years, we plan to leave Health Catalyst completely. We...
VP/Other Executive
Loyalty
I think that Health Catalyst is going to focus on certain components...