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Health Catalyst Population Health Applications
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User Commentary

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Director

ROI / Cost (care and feeding)

We have a lot of measurable outcomes, and we have seen improvements from an analytics perspective...

Sep 2022
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CIO

Functionality and Upgrades

We like the tool sets that Health Catalyst has to help us use the data to slice and dice what we...

Sep 2022
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CIO

Relationship

Health Catalyst is very open-minded about ideas, and they have restructured some things for us to...

Sep 2022
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Director

Interfacing and Integration

One thing we really appreciate about Health Catalyst is that as they acquire new companies, they...

Sep 2022
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CIO

Relationship

Health Catalyst’s acquisitions have actually helped us. People can see the acquisitions as a...

Sep 2022
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CIO

Functionality and Upgrades

If a staff member who is halfway data oriented uses Health Catalyst's system, the software is easy...

Sep 2022
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CIO

Relationship

Health Catalyst meets industry standards by delivering new technology and functionality, but in...

Sep 2022
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VP/Other Executive

Functionality and Upgrades

The visualization of the product looks good, and the dashboard is clean. I am hoping that the...

Sep 2022
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VP/Other Executive

Relationship

Health Catalyst always has the intent to deliver what their clients need.

Sep 2022
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VP/Other Executive

Relationship

Health Catalyst stays in communication with us all the time. I have a meeting with their team lead...

Aug 2022
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Director

Functionality and Upgrades

The software is missing some things that are present in other vendors’ products. Other organizations...

Aug 2022
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VP/Other Executive

Functionality and Upgrades

If I were talking to a peer, I would tell them the system is very user friendly once organizations...

Aug 2022
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VP/Other Executive

Technology

Health Catalyst's population health system is a relatively new system for them, and they are working...

Aug 2022
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Director

Implementation and Training

Health Catalyst doesn’t necessarily have formal training. They use a train-the-trainer method, and...

Aug 2022
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Director

Relationship

We have been with Health Catalyst for a while, and sometimes they drop the ball or things happen...

Aug 2022
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VP/Other Executive

Service and Support

I haven't seen some very basic service delivery components from Health Catalyst. I purchase FTEs for...

Aug 2022
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Physician

Implementation and Training

One complaint I have about Health Catalyst is their training; they really need to improve that....

Aug 2022
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Physician

Relationship

The main thing I dislike about Health Catalyst is they keep changing the team that is working on our...

Aug 2022
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Physician

Functionality and Upgrades

Health Catalyst tells us what the product can do, and it can do those things, but the question is...

Aug 2022
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Physician

Interfacing and Integration

Health Catalyst comes up with decent ideas when it comes to the applications, but the ideas are not...

Aug 2022
||
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Physician

Functionality and Upgrades

Health Catalyst could be more proactive in population health with regard to really looking beyond...

Aug 2022
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Physician

Functionality and Upgrades

Some of the applications are very simple to use, and others are very difficult to use. The problem...

Aug 2022
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Physician

Relationship

I haven't used Health Catalyst’s web support team, but all of the people that work there are the...

Aug 2022
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Physician

Future Outlook

I am hoping that our satisfaction will go up over the next year because we have been having a lot of...

Aug 2022
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CIO

Technology

The product quality could be better because the product is just a bit young.

Aug 2022
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Director

Relationship

In our relationship with Health Catalyst, we have a way to negotiate, collaborate, and compromise to...

Aug 2022
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VP/Other Executive

Functionality and Upgrades

We partner closely with Health Catalyst in the analytics space with both the technical and strategic...

Jul 2022
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VP/Other Executive

ROI / Cost (care and feeding)

It is not cheap to work with Health Catalyst, but we get what we pay for. The system brings the...

Jul 2022
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VP/Other Executive

Functionality and Upgrades

The system’s foundational analytics and data structuring capabilities are state of the art and top...

Jul 2022
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VP/Other Executive

Service and Support

We are doing a major shift from storing our data warehouse on the premises to processing our data...

Jul 2022
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VP/Other Executive

Relationship

We talk to the Health Catalyst executives frequently. I could call one of the vendor's high-level...

Jul 2022
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VP/Other Executive

Lessons Learned

Our delivery application is not the most intuitive to use, but that is not totally fair to Health...

Jul 2022
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VP/Other Executive

Interfacing and Integration

We have dozens of sources of data, and our EMR is just one source of data. We have all these...

Jul 2022
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VP/Other Executive

Service and Support

Health Catalyst has quality people, and they do a nice job of putting their training content...

Jul 2022
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VP/Other Executive

Sales and Contracting

Health Catalyst prides themself on having a very simple contracting process, which I appreciate. But...

Jul 2022
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VP/Other Executive

Functionality and Upgrades

There are a couple of products that still have some opportunities, like Touchstone for benchmarking....

Jul 2022
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VP/Other Executive

Future Outlook

The Health Catalyst products have a very flexible capability to ingest healthcare data, and the fact...

Jul 2022
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VP/Other Executive

Functionality and Upgrades

The Health Catalyst population health applications are all quite good in terms of their content. The...

Jul 2022
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VP/Other Executive

Relationship

Health Catalyst's customer engagement and professional service teams have been fantastic to work...

Jul 2022
||
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VP/Other Executive

Service and Support

The vendor is very responsive. We don't wait for feedback from them. When we reach out, the vendor...

Jul 2022
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VP/Other Executive

Relationship

We have a great product that works very well for us. The vendor will present the strengths and...

Jul 2022
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CEO/President

Future Outlook

We are leaving Health Catalyst, mostly due to their direction and bandwidth. The vendor's direction...

Jun 2022
||
(0)
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CEO/President

Implementation and Training

Health Catalyst needs to have more standardized processes to follow when implementing upgrades and enhancements....

Jun 2022
||
(0)
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CEO/President

Relationship

Health Catalyst could be more proactive with support in terms of monitoring different systems and...

Jun 2022
||
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CEO/President

ROI / Cost (care and feeding)

Health Catalyst’s system affected our revenue in the sense that we and the vendor would have made...

Jun 2022
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Director

Functionality and Upgrades

The Health Catalyst population health software runs on a calendar year. We have some contracts that...

May 2022
||
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Director

Relationship

The customer service from Health Catalyst is awesome. We have a representative that has been with us...

May 2022
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Director

Functionality and Upgrades

The Health Catalyst system can get me a call list within two or three clicks. It is so easy for me...

May 2022
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Director

Functionality and Upgrades

The product is good. How the vendor builds measures and analytical tools that can flow into an...

Apr 2022
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Director

Relationship

The vendor has a leadership team that we work with at the beginning of any build or any product that...

Apr 2022
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Director

Functionality and Upgrades

The downside is that when a build is complete, it is on the Health Catalyst servers. It would be a...

Apr 2022
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Director

Functionality and Upgrades

We had nothing in place when we decided to go with Health Catalyst. We rely pretty heavily on the...

Feb 2022
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VP/Other Executive

Relationship

Health Catalyst has really high-caliber people, and they really take care of us. We have had some...

Dec 2021
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CIO

ROI / Cost (care and feeding)

Health Catalyst tried to charge for every little thing, but they don’t charge when we say we won’t...

Dec 2021
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VP/Other Executive

Functionality and Upgrades

I can get data faster from Health Catalyst's system than I can from a report team. I am glad to be...

Dec 2021
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VP/Other Executive

Implementation and Training

With any implementations, Health Catalyst has done all the right things to assess, plan, train, and...

Dec 2021
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(0)
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VP/Other Executive

Interfacing and Integration

We have a lot of interoperability right now. I have seen Health Catalyst progressively get their...

Dec 2021
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VP/Other Executive

Functionality and Upgrades

I have some end users who do very well and others who are slower. If I am uncertain whether I did...

Dec 2021
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CIO

Functionality and Upgrades

We are very happy with the product. Health Catalyst has been through some hiccups with their...

Dec 2021
||
(0)
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COO

Relationship

Health Catalyst has jumped in and has been responsive. They have no problem sending their executives...

Nov 2021
||
(0)
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COO

Functionality and Upgrades

We like that the solution is customizable for our organization, but it doesn't have national...

Nov 2021
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Director

ROI / Cost (care and feeding)

Health Catalyst has been a game changer in terms of how we do patient outreach because the system...

Oct 2021
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(0)
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Director

Implementation and Training

Health Catalyst's training is very good because of their willingness to take questions and translate...

Oct 2021
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(0)
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Director

Relationship

I haven't had a lot of new delivery needs lately. We have had a good working relationship with...

Oct 2021
||
(0)
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Director

Functionality and Upgrades

The product's strength is that it is easily configured, so I don't need a technical person to do...

Oct 2021
||
(0)
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Director

Relationship

Health Catalyst is the only vendor that I would truly consider to be a partner, and I appreciate...

Oct 2021
||
(0)
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Director

Functionality and Upgrades

Health Catalyst tends to focus more on flashy enhancements than basic enhancements. For example,...

Oct 2021
||
(0)
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CMIO

Functionality and Upgrades

Health Catalyst does a phenomenal job with the product. I highly recommend it. The product is very...

Oct 2021
||
(0)
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Director

Relationship

The product and the offerings that Health Catalyst has are outstanding. It takes a special type of...

Oct 2021
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Director

ROI / Cost (care and feeding)

Health Catalyst is very expensive. I don't think that is necessarily a negative; I certainly know...

Oct 2021
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VP/Other Executive

Relationship

At this point, we are pretty happy with Health Catalyst's services. Things are going well, and we...

Oct 2021
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