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Health Catalyst Population Health Applications
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User Commentary

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Director

Health Catalyst has been a game changer in terms of how we do patient outreach because the system...

Oct 2021
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Director

Health Catalyst's training is very good because of their willingness to take questions and translate...

Oct 2021
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Director

I haven't had a lot of new delivery needs lately. We have had a good working relationship with...

Oct 2021
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Director

The product's strength is that it is easily configured, so I don't need a technical person to do...

Oct 2021
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Director

Health Catalyst is the only vendor that I would truly consider to be a partner, and I appreciate...

Oct 2021
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Director

Health Catalyst tends to focus more on flashy enhancements than basic enhancements. For example,...

Oct 2021
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CMIO

Health Catalyst does a phenomenal job with the product. I highly recommend it. The product is very...

Oct 2021
||
(0)
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Director

The product and the offerings that Health Catalyst has are outstanding. It takes a special type of...

Oct 2021
||
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Director

Health Catalyst is very expensive. I don't think that is necessarily a negative; I certainly know...

Oct 2021
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VP/Other Executive

At this point, we are pretty happy with Health Catalyst's services. Things are going well, and we...

Oct 2021
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CEO/President

The vendor hosts us, so the software is always up to date. They have always stayed on top of the...

Jun 2021
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CEO/President

Health Catalyst was very reasonable with their pricing structures.

Jun 2021
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CEO/President

Health Catalyst played a significant role in analyzing our data to be able to demonstrate an ROI on...

Jun 2021
||
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CEO/President

Health Catalyst brought exactly what we needed for managing population health. We can't focus only...

Jun 2021
||
(0)
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Director

There are several areas of population health where the Health Catalyst system does really well. For...

Jun 2021
||
(0)
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Director

If I were buying the population health tools again, I would decide to move forward with some of them...

Jun 2021
||
(0)
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Director

We have implemented some applications that we have found to be useful, but we have replaced others....

Jun 2021
||
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Director

I would recommend that Health Catalyst initiate a conversation with clients about their needs and...

Jun 2021
||
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VP/Other Executive

Health Catalyst has two products for population health, and one of those is their care management...

Jun 2021
||
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VP/Other Executive

The system has big gaps that need to be filled. The more we try to do with the platform, the more we...

Jun 2021
||
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VP/Other Executive

Health Catalyst's support has been really solid. Whether the support team knows the answer...

Jun 2021
||
(0)
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VP/Other Executive

Health Catalyst has shifted to a service model. Now, the ROI rate is higher every year because of...

Jun 2021
||
(0)
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VP/Other Executive

Our current satisfaction is based on new technology and innovations that I have not seen Health...

Jun 2021
||
(0)
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Director

Health Catalyst has been really great to work with. The solution's ability to provide communication...

Jun 2021
||
(0)
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CMIO

I love the way Health Catalyst seems to be arranged around improving patient health. The things they...

May 2021
||
(0)
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CMIO

Health Catalyst’s support is extremely responsive. They are a very good partner, but they expect...

May 2021
||
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CMIO

The Health Catalyst system is an excellent tool in theory, but we have underestimated the resources...

May 2021
||
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CEO/President

Health Catalyst works to be a very good partner, but they expect their customers to have a pretty...

Apr 2021
||
(0)
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CEO/President

If I were to make the decision again today, I would most likely purchase this solution again. We...

Apr 2021
||
(0)
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CEO/President

Health Catalyst doesn't keep all of their promises. It is easy to say yes to things, but sometimes...

Apr 2021
||
(0)
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CEO/President

Health Catalyst's pricing model does a fairly decent job of avoiding nickel-and-diming. We try to be...

Apr 2021
||
(0)
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VP/Other Executive

Health Catalyst's implementation services were excellent. We are in the process of expanding their...

Apr 2021
||
(0)
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VP/Other Executive

We don't have the full product yet, but we are very happy with the product quality of what we do...

Apr 2021
||
(0)
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VP/Other Executive

Health Catalyst has kept their promises so far. There was one area of our contract that I wasn't...

Apr 2021
||
(0)
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Director

We use the population health part of the tool the most. Health Catalyst's tools have really helped...

Apr 2021
||
(0)
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Director

The vendor needs some technical skills training. That would make the system easier for end users.

Apr 2021
||
(0)
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Director

In terms of keeping commitments, there is probably an 80/20 rule with Health Catalyst. There are...

Apr 2021
||
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Director

Health Catalyst's version of training feels very similar to what we do in our regularly scheduled...

Apr 2021
||
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Director

When I think of training, I think of someone telling me where to log in, how to do things, and how...

Apr 2021
||
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Director

We have a lot of other things that people don't have, such as different ancillary and specialty...

Apr 2021
||
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Director

From a strategic standpoint, it made a lot of sense to engage with Health Catalyst. The enterprise...

Apr 2021
||
(0)
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Director

My satisfaction in a year from now depends on whether the vendor does all the things that I have...

Apr 2021
||
(0)
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Director

The partnership is helping us with downside risk, so the vendor is bringing in people that have...

Apr 2021
||
(0)
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Director

We did an initial look at one of the tools that the vendor developed, and Health Catalyst walked us...

Apr 2021
||
(0)
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Director

We wanted to be able to create an environment with Health Catalyst where we would be able to get the...

Apr 2021
||
(0)
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Director

The partnership and professional services that Health Catalyst is offering, are where they just...

Apr 2021
||
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Director

Health Catalyst has been really flexible and adaptable in terms of working through with us to get...

Apr 2021
||
(0)
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CMO

Health Catalyst runs things through a ticket system, and that is unfortunate. I have always said...

Mar 2021
||
(0)
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CMO

The vendor is transparent about their implementation services. Not everything fits, and not...

Mar 2021
||
(0)
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CMO

The senior account representative is somebody I can be with in meetings on a regular basis, and I...

Mar 2021
||
(0)
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CMO

The vendor avoids charging. I specifically asked for that on certain things. The vendor was really...

Mar 2021
||
(0)
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CMO

We have a stratification model for care management that we got from a third-party vendor that we...

Mar 2021
||
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CMO

Anybody with some intuition should be able to jump into a car and drive on any road. With the...

Mar 2021
||
(0)
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VP/Other Executive

Some of the prebuilt applications that the system has, such as Readmission Explorer or Population...

Mar 2021
||
(0)
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VP/Other Executive

Health Catalyst's system is very flexible and works very well. It seems to be really intuitive and...

Mar 2021
||
(0)
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VP/Other Executive

Health Catalyst is very good and does high-quality work. Health Catalyst is very supportive and...

Mar 2021
||
(0)
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CIO

We continue to use the Health Catalyst system. Our experience has been good. The company has grown...

Mar 2021
||
(0)
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CIO

The vendor has revamped some classes. They call their training their Accelerated Practices program....

Mar 2021
||
(0)
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Director

The reports that we get from the solution are accurate. In other claims integrations that I went...

Mar 2021
||
(0)
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Director

Health Catalyst could make their solution a little easier to use. We recently went through an...

Mar 2021
||
(0)
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Director

Health Catalyst has some great programs for process improvements that we were able to attend. Their...

Mar 2021
||
(0)
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Director

I am very pleased with Health Catalyst. They have created prebuilt tools in this solution that allow...

Mar 2021
||
(0)
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Director

Health Catalyst Population Health Applications works the way the vendor promoted it. Health Catalyst...

Mar 2021
||
(0)
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Manager

The vendor significantly overpromised with this system. The issue is not with the tool itself; it is...

Feb 2021
||
(0)
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Director

Population health is where we run into most of the difficulties with Health Catalyst’s tools. When...

Feb 2021
||
(0)
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Director

I would feel that Health Catalyst had a more diverse data set if they had a greater understanding of...

Feb 2021
||
(0)
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Director

Health Catalyst has great expertise on the clinical side, so as they bring in EMRs, the aggregation...

Feb 2021
||
(0)
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CIO

A few things stayed on the vendor's development road map for quite a long time before they were...

Jan 2021
||
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CIO

Health Catalyst called me to ask whether we needed any help with the COVID-19 pandemic. Everyone...

Jan 2021
||
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VP/Other Executive

I wish that Health Catalyst's reporting were more innovative. The system is a powerful engine and...

Dec 2020
||
(0)
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VP/Other Executive

Health Catalyst is perfect. They are a great, superb partner. They are very collaborative,...

Dec 2020
||
(0)
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VP/Other Executive

I haven't had any executive reach out to me personally since I have been on board. However, the...

Dec 2020
||
(0)
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VP/Other Executive

There have been some bumps in the road, but we have resolved them. What we are doing has taken more...

Dec 2020
||
(0)
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VP/Other Executive

Health Catalyst has some really good tools. There is a tool that lets us look at data on gaps in...

Dec 2020
||
(0)
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VP/Other Executive

With Health Catalyst, there hasn't been much new technology. We haven't really presented many new...

Dec 2020
||
(0)
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VP/Other Executive

There are some limitations in the product. Some of the challenges we have had with Health Catalyst...

Dec 2020
||
(0)
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Director

Health Catalyst is very reputable. They keep their promises. They may not follow their timelines,...

Nov 2020
||
(0)
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Manager

We are asking a lot of questions that I would have expected other Health Catalyst customers to have...

Nov 2020
||
(0)
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Manager

We haven't had much in the way of complaints or concerns about Health Catalyst's mapping process,...

Nov 2020
||
(0)
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Manager

We have dozens of different contracted partners. Each partner has different outcomes and quality...

Nov 2020
||
(0)
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Manager

When we made the decision to invest in Health Catalyst's product for our foundational warehouse, we...

Nov 2020
||
(0)
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Manager

One thing I would encourage Health Catalyst to do would be to commit somebody in the organization to...

Nov 2020
||
(0)
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Manager

A year ago, I would have said that the vendor needed to improve on security, but they have addressed...

Nov 2020
||
(0)
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Manager

I choose my vendors based on partnership, and Health Catalyst is one of the best on a partnership...

Nov 2020
||
(0)
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Director

When it comes to whether the vendor supports our interoperability goals, there is a caveat. The...

Nov 2020
||
(0)
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Director

We use the Population Builder product. That is a separate product inside the system suite. The...

Nov 2020
||
(0)
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Director

The Population Builder product is really easy to use. For example, if I wanted to find patients with...

Nov 2020
||
(0)
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Analyst/Coordinator

Health Catalyst just acquired Able Health, and some of their applications look interesting enough...

Nov 2020
||
(0)
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Analyst/Coordinator

Health Catalyst does customer service really well. The customer service is at a high level. The...

Nov 2020
||
(0)
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Analyst/Coordinator

Health Catalyst could be better with anticipating our regulatory needs. They work in many different...

Nov 2020
||
(0)
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Director

In Population Builder, we lose things that we need in Population Explorer. Trying to catch up with...

Nov 2020
||
(0)
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Director

Population Explorer is not a user-friendly software. It isn’t something that someone with good...

Nov 2020
||
(0)
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Director

There is occasionally a time lag with what we need from Health Catalyst's system, but Health...

Nov 2020
||
(0)
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Director

We don't have an excessive amount of involvement from the Health Catalyst executives, but that may...

Nov 2020
||
(0)
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Director

Health Catalyst drives significant outcomes for our organization between the population health tool...

Nov 2020
||
(0)
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