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Health Catalyst Population Health Applications Comments
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KLAS Research Director - Bradley Hunter
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Bradley Hunter

Research Director

bradley.hunter@klasresearch.com

801-734-6277

 
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Featured  Reports

Clearing the Way to Value-Based Care Success: PHM Cornerstone Summit White Paper 2019
Clearing the Way to Value-Based Care Success:
PHM Cornerstone Summit White Paper 2019
April 2019
View Report
Population Health Management 2018, Part 1: Partnering and Guidance - The X Factors to PHM Success
View Report
Population Health Management 2018, Part 2: Which Vendors Contribute Most to Patient and Financial Outcomes?
View Report
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Related Blogs

The Importance of Alignment in Value-Based Reimbursement

Population Health: Chasing Outcome Alignment

What Makes a Successful Population Health Vendor in 2018?

How Population Health Bucks the Consolidation Trend

Population Health: Start with Teams Not Tools

Current Time Inside Cache Tag Helper: 1/24/2021 3:17:32 PM and Model.EvProductId = 92312

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User Commentary

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VP/Other Executive

Functionality and Upgrades

I wish that Health Catalyst's reporting were more innovative. The system is a powerful engine and...

Dec 2020
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VP/Other Executive

Relationship

Health Catalyst is perfect. They are a great, superb partner. They are very collaborative,...

Dec 2020
(0)
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VP/Other Executive

Service and Support

I haven't had any executive reach out to me personally since I have been on board. However, the...

Dec 2020
(0)
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VP/Other Executive

Service and Support

There have been some bumps in the road, but we have resolved them. What we are doing has taken more...

Dec 2020
(0)
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VP/Other Executive

Functionality and Upgrades

Health Catalyst has some really good tools. There is a tool that lets us look at data on gaps in...

Dec 2020
(0)
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VP/Other Executive

Technology

With Health Catalyst, there hasn't been much new technology. We haven't really presented many new...

Dec 2020
(0)
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VP/Other Executive

Interfacing and Integration

There are some limitations in the product. Some of the challenges we have had with Health Catalyst...

Dec 2020
(0)
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Director

Relationship

Health Catalyst is very reputable. They keep their promises. They may not follow their timelines,...

Nov 2020
(0)
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Manager

Functionality and Upgrades

We are asking a lot of questions that I would have expected other Health Catalyst customers to have...

Nov 2020
(0)
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Manager

Technology

We haven't had much in the way of complaints or concerns about Health Catalyst's mapping process,...

Nov 2020
(0)
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Manager

ROI / Cost (care and feeding)

We have dozens of different contracted partners. Each partner has different outcomes and quality...

Nov 2020
(0)
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Manager

Other Observations & Comments

When we made the decision to invest in Health Catalyst's product for our foundational warehouse, we...

Nov 2020
(0)
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Manager

Service and Support

One thing I would encourage Health Catalyst to do would be to commit somebody in the organization to...

Nov 2020
(0)
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Manager

Other Observations & Comments

A year ago, I would have said that the vendor needed to improve on security, but they have addressed...

Nov 2020
(0)
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Manager

Relationship

I choose my vendors based on partnership, and Health Catalyst is one of the best on a partnership...

Nov 2020
(0)
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Director

Lessons Learned

When it comes to whether the vendor supports our interoperability goals, there is a caveat. The...

Nov 2020
(0)
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Director

Functionality and Upgrades

We use the Population Builder product. That is a separate product inside the system suite. The...

Nov 2020
(0)
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Director

Functionality and Upgrades

The Population Builder product is really easy to use. For example, if I wanted to find patients with...

Nov 2020
(0)
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Analyst/Coordinator

Technology

Health Catalyst just acquired Able Health, and some of their applications look interesting enough...

Nov 2020
(0)
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Analyst/Coordinator

Service and Support

Health Catalyst does customer service really well. The customer service is at a high level. The...

Nov 2020
(0)
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Analyst/Coordinator

Interfacing and Integration

Health Catalyst could be better with anticipating our regulatory needs. They work in many different...

Nov 2020
(0)
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Director

Functionality and Upgrades

In Population Builder, we lose things that we need in Population Explorer. Trying to catch up with...

Nov 2020
(0)
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Director

Functionality and Upgrades

Population Explorer is not a user-friendly software. It isn’t something that someone with good...

Nov 2020
(0)
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Director

Relationship

There is occasionally a time lag with what we need from Health Catalyst's system, but Health...

Nov 2020
(0)
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Director

Relationship

We don't have an excessive amount of involvement from the Health Catalyst executives, but that may...

Nov 2020
(0)
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Director

Functionality and Upgrades

Health Catalyst drives significant outcomes for our organization between the population health tool...

Nov 2020
(0)
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VP/Other Executive

Other Observations & Comments

I don't know of any short-term changes that would affect our standing with Health Catalyst. I don't...

Oct 2020
(0)
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VP/Other Executive

Service and Support

I would buy the product again, but it is expensive. We have a great relationship with Health...

Oct 2020
(0)
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VP/Other Executive

ROI / Cost (care and feeding)

Health Catalyst is expensive, but we have had an ROI. I don't want to sound like the product is too...

Oct 2020
(0)
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Physician

Lessons Learned

In terms of the product functionality meetings our needs, the vendor is working on that. I am giving...

Aug 2020
(0)
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Physician

Relationship

Health Catalyst has a lot of talent. They have a great product. They are really collaborative, and I...

Aug 2020
(0)
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Physician

ROI / Cost (care and feeding)

The only negative thing I can think of is the cost. The cost is tremendously high compared to other...

Aug 2020
(0)
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Physician

Service and Support

I don’t know why we went with Health Catalyst over other vendors, but I am glad we did. The vendor...

Aug 2020
(0)
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Physician

Relationship

Health Catalyst needs to do a better job of laying out what they can offer. They did a technology...

Aug 2020
(0)
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Director

Functionality and Upgrades

We use Health Catalyst products for many different things, and from what I can see, the vendor is...

Aug 2020
(0)
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Director

Service and Support

Health Catalyst is helping us with some pretty complicated algorithms for our high-risk patients....

Aug 2020
(0)
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Director

Relationship

The folks at Health Catalyst are very knowledgeable, helpful, and authentic. They are honest and...

Aug 2020
(0)
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CIO

Interfacing and Integration

Health Catalyst has a mechanism that they call closed-loop integration with our EMR, so Health...

Jul 2020
(0)
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CIO

Implementation and Training

We are taking an individual application approach regarding training, so it is hard to look at the...

Jul 2020
(0)
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CIO

Relationship

When it comes to new technology, I don't think that I have seen new offerings for population health;...

Jul 2020
(0)
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VP/Other Executive

Other Observations & Comments

Our project management office isn't using the Health Catalyst system at all We have staff members...

Jul 2020
(0)
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VP/Other Executive

Service and Support

Health Catalyst has been outstanding with their staff. We have had a switchover. We didn't keep the...

Jul 2020
(0)
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VP/Other Executive

Functionality and Upgrades

We are taking advantage of our products so that we can have more of a visual of our community....

Jul 2020
(0)
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VP/Other Executive

Functionality and Upgrades

On the Population Builder and care management sides, we initially had issues with the platform, but...

Jul 2020
(0)
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VP/Other Executive

Functionality and Upgrades

The care management software was rolled out as a product, but it didn't address our needs. Health...

Jul 2020
(0)
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VP/Other Executive

Functionality and Upgrades

My problem with Health Catalyst's products is the ease of use. Or maybe the issue is with our platform....

Jul 2020
(0)
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CIO

Relationship

Before COVID-19 hit, we just went through a big assessment of our population health tools. We meet...

Jun 2020
(0)
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CIO

Relationship

Health Catalyst is part of our long-term plans. We still have a lot of time on our contract, and...

Jun 2020
(0)
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VP/Other Executive

Interfacing and Integration

The product integrates well, and the vendor plays well with others. The vendor's integrity seems to...

Jun 2020
(0)
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VP/Other Executive

ROI / Cost (care and feeding)

The vendor is very transparent about the pricing, and the cost is very fair. When we get an upgrade...

Jun 2020
(0)
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Director

Functionality and Upgrades

We don't get regular updates or releases with the product, but the vendor is rewriting one tool. We...

May 2020
(0)
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Director

Functionality and Upgrades

I would buy the product again but would be more selective about what we implement. Some of the tools...

May 2020
(0)
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Director

ROI / Cost (care and feeding)

There are no additional costs outside of those that come from professional services. The vendor...

May 2020
(0)
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Director

Implementation and Training

The quality of the implementation is okay. Health Catalyst generally overshoots their timeline by...

May 2020
(0)
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Director

Functionality and Upgrades

Not all of Health Catalyst's promises about functionality have been kept. Nearly all of the tools...

May 2020
(0)
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Director

Relationship

The vendor has been pretty good at supporting us during the COVID-19 crisis. We had some sources...

May 2020
(0)
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Director

Relationship

Over the past year, we have put a lot of pressure on both the vendor’s executive team and their...

May 2020
(0)
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Director

Relationship

We signed a contract agreement with the vendor, and there were some specific deliverables around...

May 2020
(0)
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Director

Other Observations & Comments

If people asked me about Health Catalyst’s product, I would want them to know our story and think...

May 2020
(0)
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Manager

Relationship

We aren't as close to the executives at Health Catalyst as we are to some other vendor executives....

Apr 2020
(0)
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Manager

Functionality and Upgrades

We would like to do more real-time transactions rather than processing them in batches. The issue is...

Apr 2020
(0)
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Manager

Service and Support

It is almost like Health Catalyst has been working to prove that we don't get tangible outcomes in...

Apr 2020
(0)
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Manager

Service and Support

We did a project with Health Catalyst, and after we gave them our data, they told us where our data...

Apr 2020
(0)
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Manager

Service and Support

We really haven't been engaged with Health Catalyst on COVID-19. We know they are working on that...

Apr 2020
(0)
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CEO/President

Functionality and Upgrades

One of the critical elements of the Health Catalyst product is its care management functionality,...

Apr 2020
(0)
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CEO/President

Interfacing and Integration

The product’s integration should be pulling in the care management functionality, and it also lacks...

Apr 2020
(0)
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CEO/President

Functionality and Upgrades

A lot of the product is working well, and Health Catalyst is trying to build and revise it based on...

Apr 2020
(0)
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CEO/President

Functionality and Upgrades

The product is moderately intuitive; that depends on how we build out the data in the system and...

Apr 2020
(0)
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CEO/President

Service and Support

Health Catalyst is still struggling with the revision of the care management module. I don’t think...

Apr 2020
(0)
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CEO/President

Relationship

I would give Health Catalyst's support a high score because they recognized that they failed in the...

Apr 2020
(0)
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Director

Functionality and Upgrades

Health Catalyst's system started out as an analytics solution, so it is more suited for what we are...

Mar 2020
(0)
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Director

Relationship

Health Catalyst delivers what they say they are going to deliver, and if we are not happy, they work...

Mar 2020
(0)
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Director

ROI / Cost (care and feeding)

Health Catalyst is fair in their pricing. In my experience, they don’t nickel-and-dime us. Maybe...

Mar 2020
(0)
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Director

Implementation and Training

Health Catalyst is maybe not so good on the upgrade side, but from the implementation standpoint,...

Mar 2020
(0)
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Director

Interfacing and Integration

In terms of supporting our organization's integration goals, Health Catalyst has been pretty open...

Mar 2020
(0)
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Director

Functionality and Upgrades

None of the vendors we work with meets all of our needs. Health Catalyst's focus is analytics, so I...

Mar 2020
(0)
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Director

Relationship

I would say that our other vendor is a little more proactive than Health Catalyst is because our...

Mar 2020
(0)
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Director

Relationship

The executives from Health Catalyst are more involved with our executives than our other vendor's...

Mar 2020
(0)
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