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Health Catalyst Population Health Applications Comments
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KLAS Research Director - Bradley Hunter
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Bradley Hunter

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801-734-6277

 
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User Commentary

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CEO/President

Health Catalyst works to be a very good partner, but they expect their customers to have a pretty...

Apr 2021
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CEO/President

If I were to make the decision again today, I would most likely purchase this solution again. We...

Apr 2021
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CEO/President

Health Catalyst doesn't keep all of their promises. It is easy to say yes to things, but sometimes...

Apr 2021
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CEO/President

Health Catalyst's pricing model does a fairly decent job of avoiding nickel-and-diming. We try to be...

Apr 2021
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VP/Other Executive

Health Catalyst's implementation services were excellent. We are in the process of expanding their...

Apr 2021
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VP/Other Executive

We don't have the full product yet, but we are very happy with the product quality of what we do...

Apr 2021
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VP/Other Executive

Health Catalyst has kept their promises so far. There was one area of our contract that I wasn't...

Apr 2021
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Director

We use the population health part of the tool the most. Health Catalyst's tools have really helped...

Apr 2021
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Director

The vendor needs some technical skills training. That would make the system easier for end users.

Apr 2021
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Director

In terms of keeping commitments, there is probably an 80/20 rule with Health Catalyst. There are...

Apr 2021
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Director

Health Catalyst's version of training feels very similar to what we do in our regularly scheduled...

Apr 2021
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Director

When I think of training, I think of someone telling me where to log in, how to do things, and how...

Apr 2021
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Director

We have a lot of other things that people don't have, such as different ancillary and specialty...

Apr 2021
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Director

From a strategic standpoint, it made a lot of sense to engage with Health Catalyst. The enterprise...

Apr 2021
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Director

My satisfaction in a year from now depends on whether the vendor does all the things that I have...

Apr 2021
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Director

The partnership is helping us with downside risk, so the vendor is bringing in people that have...

Apr 2021
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Director

We did an initial look at one of the tools that the vendor developed, and Health Catalyst walked us...

Apr 2021
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Director

We wanted to be able to create an environment with Health Catalyst where we would be able to get the...

Apr 2021
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Director

The partnership and professional services that Health Catalyst is offering, are where they just...

Apr 2021
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Director

Health Catalyst has been really flexible and adaptable in terms of working through with us to get...

Apr 2021
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CMO

Health Catalyst runs things through a ticket system, and that is unfortunate. I have always said...

Mar 2021
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CMO

The vendor is transparent about their implementation services. Not everything fits, and not...

Mar 2021
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CMO

The senior account representative is somebody I can be with in meetings on a regular basis, and I...

Mar 2021
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CMO

The vendor avoids charging. I specifically asked for that on certain things. The vendor was really...

Mar 2021
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CMO

We have a stratification model for care management that we got from a third-party vendor that we...

Mar 2021
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CMO

Anybody with some intuition should be able to jump into a car and drive on any road. With the...

Mar 2021
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VP/Other Executive

Some of the prebuilt applications that the system has, such as Readmission Explorer or Population...

Mar 2021
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VP/Other Executive

Health Catalyst's system is very flexible and works very well. It seems to be really intuitive and...

Mar 2021
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VP/Other Executive

Health Catalyst is very good and does high-quality work. Health Catalyst is very supportive and...

Mar 2021
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CIO

We continue to use the Health Catalyst system. Our experience has been good. The company has grown...

Mar 2021
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CIO

The vendor has revamped some classes. They call their training their Accelerated Practices program....

Mar 2021
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Director

The reports that we get from the solution are accurate. In other claims integrations that I went...

Mar 2021
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Director

Health Catalyst could make their solution a little easier to use. We recently went through an...

Mar 2021
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Director

Health Catalyst has some great programs for process improvements that we were able to attend. Their...

Mar 2021
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Director

I am very pleased with Health Catalyst. They have created prebuilt tools in this solution that allow...

Mar 2021
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Director

Health Catalyst Population Health Applications works the way the vendor promoted it. Health Catalyst...

Mar 2021
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Manager

The vendor significantly overpromised with this system. The issue is not with the tool itself; it is...

Feb 2021
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Director

Population health is where we run into most of the difficulties with Health Catalyst’s tools. When...

Feb 2021
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Director

I would feel that Health Catalyst had a more diverse data set if they had a greater understanding of...

Feb 2021
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Director

Health Catalyst has great expertise on the clinical side, so as they bring in EMRs, the aggregation...

Feb 2021
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CIO

A few things stayed on the vendor's development road map for quite a long time before they were...

Jan 2021
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CIO

Health Catalyst called me to ask whether we needed any help with the COVID-19 pandemic. Everyone...

Jan 2021
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VP/Other Executive

I wish that Health Catalyst's reporting were more innovative. The system is a powerful engine and...

Dec 2020
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VP/Other Executive

Health Catalyst is perfect. They are a great, superb partner. They are very collaborative,...

Dec 2020
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VP/Other Executive

I haven't had any executive reach out to me personally since I have been on board. However, the...

Dec 2020
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VP/Other Executive

There have been some bumps in the road, but we have resolved them. What we are doing has taken more...

Dec 2020
(0)
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VP/Other Executive

Health Catalyst has some really good tools. There is a tool that lets us look at data on gaps in...

Dec 2020
(0)
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VP/Other Executive

With Health Catalyst, there hasn't been much new technology. We haven't really presented many new...

Dec 2020
(0)
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VP/Other Executive

There are some limitations in the product. Some of the challenges we have had with Health Catalyst...

Dec 2020
(0)
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Director

Health Catalyst is very reputable. They keep their promises. They may not follow their timelines,...

Nov 2020
(0)
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Manager

We are asking a lot of questions that I would have expected other Health Catalyst customers to have...

Nov 2020
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Manager

We haven't had much in the way of complaints or concerns about Health Catalyst's mapping process,...

Nov 2020
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Manager

We have dozens of different contracted partners. Each partner has different outcomes and quality...

Nov 2020
(0)
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Manager

When we made the decision to invest in Health Catalyst's product for our foundational warehouse, we...

Nov 2020
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Manager

One thing I would encourage Health Catalyst to do would be to commit somebody in the organization to...

Nov 2020
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Manager

A year ago, I would have said that the vendor needed to improve on security, but they have addressed...

Nov 2020
(0)
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Manager

I choose my vendors based on partnership, and Health Catalyst is one of the best on a partnership...

Nov 2020
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Director

When it comes to whether the vendor supports our interoperability goals, there is a caveat. The...

Nov 2020
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Director

We use the Population Builder product. That is a separate product inside the system suite. The...

Nov 2020
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Director

The Population Builder product is really easy to use. For example, if I wanted to find patients with...

Nov 2020
(0)
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Analyst/Coordinator

Health Catalyst just acquired Able Health, and some of their applications look interesting enough...

Nov 2020
(0)
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Analyst/Coordinator

Health Catalyst does customer service really well. The customer service is at a high level. The...

Nov 2020
(0)
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Analyst/Coordinator

Health Catalyst could be better with anticipating our regulatory needs. They work in many different...

Nov 2020
(0)
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Director

In Population Builder, we lose things that we need in Population Explorer. Trying to catch up with...

Nov 2020
(0)
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Director

Population Explorer is not a user-friendly software. It isn’t something that someone with good...

Nov 2020
(0)
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Director

There is occasionally a time lag with what we need from Health Catalyst's system, but Health...

Nov 2020
(0)
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Director

We don't have an excessive amount of involvement from the Health Catalyst executives, but that may...

Nov 2020
(0)
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Director

Health Catalyst drives significant outcomes for our organization between the population health tool...

Nov 2020
(0)
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VP/Other Executive

I don't know of any short-term changes that would affect our standing with Health Catalyst. I don't...

Oct 2020
(0)
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VP/Other Executive

I would buy the product again, but it is expensive. We have a great relationship with Health...

Oct 2020
(0)
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VP/Other Executive

Health Catalyst is expensive, but we have had an ROI. I don't want to sound like the product is too...

Oct 2020
(0)
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Physician

In terms of the product functionality meetings our needs, the vendor is working on that. I am giving...

Aug 2020
(0)
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Physician

Health Catalyst has a lot of talent. They have a great product. They are really collaborative, and I...

Aug 2020
(0)
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Physician

The only negative thing I can think of is the cost. The cost is tremendously high compared to other...

Aug 2020
(0)
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Physician

I don’t know why we went with Health Catalyst over other vendors, but I am glad we did. The vendor...

Aug 2020
(0)
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Physician

Health Catalyst needs to do a better job of laying out what they can offer. They did a technology...

Aug 2020
(0)
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Director

We use Health Catalyst products for many different things, and from what I can see, the vendor is...

Aug 2020
(0)
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Director

Health Catalyst is helping us with some pretty complicated algorithms for our high-risk patients....

Aug 2020
(0)
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Director

The folks at Health Catalyst are very knowledgeable, helpful, and authentic. They are honest and...

Aug 2020
(0)
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CIO

Health Catalyst has a mechanism that they call closed-loop integration with our EMR, so Health...

Jul 2020
(0)
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CIO

We are taking an individual application approach regarding training, so it is hard to look at the...

Jul 2020
(0)
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CIO

When it comes to new technology, I don't think that I have seen new offerings for population health;...

Jul 2020
(0)
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VP/Other Executive

Our project management office isn't using the Health Catalyst system at all We have staff members...

Jul 2020
(0)
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VP/Other Executive

Health Catalyst has been outstanding with their staff. We have had a switchover. We didn't keep the...

Jul 2020
(0)
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VP/Other Executive

We are taking advantage of our products so that we can have more of a visual of our community....

Jul 2020
(0)
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VP/Other Executive

On the Population Builder and care management sides, we initially had issues with the platform, but...

Jul 2020
(0)
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VP/Other Executive

The care management software was rolled out as a product, but it didn't address our needs. Health...

Jul 2020
(0)
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VP/Other Executive

My problem with Health Catalyst's products is the ease of use. Or maybe the issue is with our platform....

Jul 2020
(0)
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CIO

Before COVID-19 hit, we just went through a big assessment of our population health tools. We meet...

Jun 2020
(0)
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CIO

Health Catalyst is part of our long-term plans. We still have a lot of time on our contract, and...

Jun 2020
(0)
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VP/Other Executive

The product integrates well, and the vendor plays well with others. The vendor's integrity seems to...

Jun 2020
(0)
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VP/Other Executive

The vendor is very transparent about the pricing, and the cost is very fair. When we get an upgrade...

Jun 2020
(0)
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Director

We don't get regular updates or releases with the product, but the vendor is rewriting one tool. We...

May 2020
(0)
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Director

I would buy the product again but would be more selective about what we implement. Some of the tools...

May 2020
(0)
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Director

There are no additional costs outside of those that come from professional services. The vendor...

May 2020
(0)
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Director

The quality of the implementation is okay. Health Catalyst generally overshoots their timeline by...

May 2020
(0)
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Director

Not all of Health Catalyst's promises about functionality have been kept. Nearly all of the tools...

May 2020
(0)
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