Health Catalyst Population Health Applications
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Bradley Hunter
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User Commentary

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Director

Implementation and Training

The vendor’s approach to training has been more technology-based training as opposed to the vendor...

Jan 2023
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Director

Functionality and Upgrades

The maturity of the vendor’s products really depends on the usability of their products. The...

Jan 2023
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Director

Relationship

The vendor’s people are really not involved at all with our population health team. Also, we are...

Jan 2023
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VP/Other Executive

Functionality and Upgrades

The advantage of the product is that it gives us information speedily. We don't have to spend months...

Jan 2023
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CIO

Interfacing and Integration

Interoperability is not good with the Health Catalyst population health applications. And the...

Jan 2023
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CIO

Implementation and Training

It takes a long time to implement Health Catalyst's population health applications. It is a really...

Jan 2023
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CIO

Functionality and Upgrades

Once implemented, the standard reports are accurate and come out on a regular basis.

Jan 2023
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CIO

Technology

Health Catalyst needs to get out of SQL. They have a partnership with Snowflake and need to get...

Jan 2023
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CIO

Future Outlook

We have chosen to leave Health Catalyst because their product is SQL based and we cannot do...

Jan 2023
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Director

Functionality and Upgrades

Health Catalyst does really well with reporting. There is a little gap between having data and...

Dec 2022
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Director

Relationship

Health Catalyst is a very highly engaged partner. They actively listen to gaps and opportunities for...

Dec 2022
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Director

Functionality and Upgrades

We are transitioning out of using Health Catalyst Population Health Applications. The product was...

Dec 2022
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Director

Service and Support

Our team was working with Health Catalyst to build a dashboard. We like the product and love the...

Dec 2022
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Director

Relationship

When we started with Health Catalyst, they kept all their promises, but over the last year or so,...

Dec 2022
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VP/Other Executive

Interfacing and Integration

Because of our organization’s size, we have a lot of functionalities that other organizations may...

Dec 2022
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VP/Other Executive

Service and Support

Health Catalyst has allowed us to share our thoughts, comments, and needs with regard to their...

Dec 2022
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VP/Other Executive

ROI / Cost

Health Catalyst's system has been a significant investment for our organization. The system costs a...

Nov 2022
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VP/Other Executive

Functionality and Upgrades

We have found limitations. The system doesn't necessarily do robust quality checks on data. We were...

Nov 2022
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VP/Other Executive

Service and Support

The vendor is responsive, but we tend to reach out to individuals at Health Catalyst that drop...

Nov 2022
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VP/Other Executive

Other Observations & Comments

There is potential for tangible outcomes with Health Catalyst's system, but we have to factor in...

Nov 2022
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VP/Other Executive

Implementation and Training

Health Catalyst extends things when it comes to training. If we want more training, Health Catalyst...

Nov 2022
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VP/Other Executive

Future Outlook

We hate to get rid of some of the functions we have because we already know them, but we have had a...

Nov 2022
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VP/Other Executive

ROI / Cost

We have had trouble getting accurate data. Incorrect data was posted, and no one from Health...

Nov 2022
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VP/Other Executive

Functionality and Upgrades

Health Catalyst's system did not do everything we wanted it to do, and that is why we made some...

Nov 2022
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VP/Other Executive

Relationship

It seems like there are things outside Health Catalyst's control. There have been changes within the...

Nov 2022
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VP/Other Executive

Service and Support

We have gotten very robust in ticketing things to track what is being worked on and where things...

Nov 2022
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CMIO

Functionality and Upgrades

Sometimes Health Catalyst plans for an upgrade that does not happen. Sometimes they promise a new...

Nov 2022
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CIO

Implementation and Training

The challenges we had during the implementation are rooted back to Health Catalyst being able to...

Oct 2022
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CIO

Functionality and Upgrades

We have been trying to consolidate data from multiple EHRs around a single patient, and that has...

Oct 2022
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CIO

Service and Support

Health Catalyst’s support is mostly fine for routine things, but we get into disputes about the...

Oct 2022
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Director

Functionality and Upgrades

A benefit of using the Health Catalyst product is being able to have our business users, clinicians,...

Oct 2022
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Director

Lessons Learned

I would like the product to have a little bit more out-of-the-box functionality and a little bit...

Oct 2022
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VP/Other Executive

ROI / Cost

Health Catalyst is very generous in terms of supporting our organization’s goals.

Oct 2022
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VP/Other Executive

Functionality and Upgrades

If Health Catalyst moved to cloud migration, that would help improve storage, networking, capacity...

Oct 2022
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VP/Other Executive

Functionality and Upgrades

One thing that we are struggling with right now is our inpatient safety quality. The vendor has some...

Oct 2022
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VP/Other Executive

Relationship

We bring Health Catalyst problems, and they bring us solutions. When something breaks, we tell the...

Oct 2022
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Director

Service and Support

When implementing the population health platform with Health Catalyst, we did not have any delays...

Oct 2022
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Director

Implementation and Training

We got very little initial training on the population health platform, but the vendor had consistent...

Oct 2022
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Director

ROI / Cost

We have a lot of measurable outcomes, and we have seen improvements from an analytics perspective...

Sep 2022
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CIO

Functionality and Upgrades

We like the tool sets that Health Catalyst has to help us use the data to slice and dice what we...

Sep 2022
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CIO

Relationship

Health Catalyst is very open-minded about ideas, and they have restructured some things for us to...

Sep 2022
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Director

Interfacing and Integration

One thing we really appreciate about Health Catalyst is that as they acquire new companies, they...

Sep 2022
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CIO

Relationship

Health Catalyst’s acquisitions have actually helped us. People can see the acquisitions as a...

Sep 2022
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CIO

Functionality and Upgrades

If a staff member who is halfway data oriented uses Health Catalyst's system, the software is easy...

Sep 2022
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CIO

Relationship

Health Catalyst meets industry standards by delivering new technology and functionality, but in...

Sep 2022
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VP/Other Executive

Functionality and Upgrades

The visualization of the product looks good, and the dashboard is clean. I am hoping that the...

Sep 2022
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VP/Other Executive

Relationship

Health Catalyst always has the intent to deliver what their clients need.

Sep 2022
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VP/Other Executive

Relationship

Health Catalyst stays in communication with us all the time. I have a meeting with their team lead...

Aug 2022
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Director

Functionality and Upgrades

The software is missing some things that are present in other vendors’ products. Other organizations...

Aug 2022
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VP/Other Executive

Functionality and Upgrades

If I were talking to a peer, I would tell them the system is very user friendly once organizations...

Aug 2022
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VP/Other Executive

Technology

Health Catalyst's population health system is a relatively new system for them, and they are working...

Aug 2022
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Director

Implementation and Training

Health Catalyst doesn’t necessarily have formal training. They use a train-the-trainer method, and...

Aug 2022
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Director

Relationship

We have been with Health Catalyst for a while, and sometimes they drop the ball or things happen...

Aug 2022
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VP/Other Executive

Service and Support

I haven't seen some very basic service delivery components from Health Catalyst. I purchase FTEs for...

Aug 2022
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Physician

Implementation and Training

One complaint I have about Health Catalyst is their training; they really need to improve that....

Aug 2022
||
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Physician

Relationship

The main thing I dislike about Health Catalyst is they keep changing the team that is working on our...

Aug 2022
||
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Physician

Functionality and Upgrades

Health Catalyst tells us what the product can do, and it can do those things, but the question is...

Aug 2022
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Physician

Interfacing and Integration

Health Catalyst comes up with decent ideas when it comes to the applications, but the ideas are not...

Aug 2022
||
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Physician

Functionality and Upgrades

Health Catalyst could be more proactive in population health with regard to really looking beyond...

Aug 2022
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Physician

Functionality and Upgrades

Some of the applications are very simple to use, and others are very difficult to use. The problem...

Aug 2022
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Physician

Relationship

I haven't used Health Catalyst’s web support team, but all of the people that work there are the...

Aug 2022
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Physician

Future Outlook

I am hoping that our satisfaction will go up over the next year because we have been having a lot of...

Aug 2022
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CIO

Technology

The product quality could be better because the product is just a bit young.

Aug 2022
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Director

Relationship

In our relationship with Health Catalyst, we have a way to negotiate, collaborate, and compromise to...

Aug 2022
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VP/Other Executive

Functionality and Upgrades

We partner closely with Health Catalyst in the analytics space with both the technical and strategic...

Jul 2022
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VP/Other Executive

ROI / Cost

It is not cheap to work with Health Catalyst, but we get what we pay for. The system brings the...

Jul 2022
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VP/Other Executive

Functionality and Upgrades

The system’s foundational analytics and data structuring capabilities are state of the art and top...

Jul 2022
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VP/Other Executive

Service and Support

We are doing a major shift from storing our data warehouse on the premises to processing our data...

Jul 2022
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VP/Other Executive

Relationship

We talk to the Health Catalyst executives frequently. I could call one of the vendor's high-level...

Jul 2022
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VP/Other Executive

Lessons Learned

Our delivery application is not the most intuitive to use, but that is not totally fair to Health...

Jul 2022
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VP/Other Executive

Interfacing and Integration

We have dozens of sources of data, and our EMR is just one source of data. We have all these...

Jul 2022
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VP/Other Executive

Service and Support

Health Catalyst has quality people, and they do a nice job of putting their training content...

Jul 2022
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VP/Other Executive

Sales and Contracting

Health Catalyst prides themself on having a very simple contracting process, which I appreciate. But...

Jul 2022
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VP/Other Executive

Functionality and Upgrades

There are a couple of products that still have some opportunities, like Touchstone for benchmarking....

Jul 2022
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VP/Other Executive

Future Outlook

The Health Catalyst products have a very flexible capability to ingest healthcare data, and the fact...

Jul 2022
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VP/Other Executive

Functionality and Upgrades

The Health Catalyst population health applications are all quite good in terms of their content. The...

Jul 2022
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VP/Other Executive

Relationship

Health Catalyst's customer engagement and professional service teams have been fantastic to work...

Jul 2022
||
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VP/Other Executive

Service and Support

The vendor is very responsive. We don't wait for feedback from them. When we reach out, the vendor...

Jul 2022
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VP/Other Executive

Relationship

We have a great product that works very well for us. The vendor will present the strengths and...

Jul 2022
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CEO/President

Future Outlook

We are leaving Health Catalyst, mostly due to their direction and bandwidth. The vendor's direction...

Jun 2022
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CEO/President

Implementation and Training

Health Catalyst needs to have more standardized processes to follow when implementing upgrades and enhancements....

Jun 2022
||
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CEO/President

Relationship

Health Catalyst could be more proactive with support in terms of monitoring different systems and...

Jun 2022
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CEO/President

ROI / Cost

Health Catalyst’s system affected our revenue in the sense that we and the vendor would have made...

Jun 2022
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Director

Functionality and Upgrades

The Health Catalyst population health software runs on a calendar year. We have some contracts that...

May 2022
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Director

Relationship

The customer service from Health Catalyst is awesome. We have a representative that has been with us...

May 2022
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Director

Functionality and Upgrades

The Health Catalyst system can get me a call list within two or three clicks. It is so easy for me...

May 2022
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Director

Functionality and Upgrades

The product is good. How the vendor builds measures and analytical tools that can flow into an...

Apr 2022
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Director

Relationship

The vendor has a leadership team that we work with at the beginning of any build or any product that...

Apr 2022
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Director

Functionality and Upgrades

The downside is that when a build is complete, it is on the Health Catalyst servers. It would be a...

Apr 2022
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Director

Functionality and Upgrades

We had nothing in place when we decided to go with Health Catalyst. We rely pretty heavily on the...

Feb 2022
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