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2019 KLAS Category Leader Behavioral Health


2019 Category Leader Behavioral Health

Segment Winner

 
 
Konfidence
2yr Trend
 
Culture
Loyalty
Operations
Product
Relationship
Value

Solutions Not Ranked

Limited Data Products

Score

Core Solutions, Inc. Cx360*

54.2

CoCENTRIXccp*

48.0

Component [C], Not Primary [NP], Regional [R] or Limited Market Share [MS]

CoCENTRIX Pro-Filer (Outpatient Only)* [NP]*

48.9

Cerner Community Behavioral Health (Anasazi) [NP]*

75.3

EHR (Outpatient Only)* [C]*

87.6

EHR (Regional - West)* [R]*

71.2

*Does not meet minimum KLAS Konfidence level.

Trend does not include the Best KLAS score

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More information about Behavioral Health is available via the following KLAS products:

Circle Check Mark
Specialty Reports
Circle Check Mark
User Commentary

Past Behavioral Health Awards

2025
Behavioral Health 2025 Behavioral Health
2024
Behavioral Health 2024 Behavioral Health
2023
Behavioral Health 2023 Behavioral Health
2022
Behavioral Health 2022 Behavioral Health
2021
Behavioral Health 2021 Behavioral Health
2020
Behavioral Health 2020 Behavioral Health
2019
Behavioral Health 2019 Behavioral Health
2018
2017
2015/2016
2014
2013
2012
2011
2010
Behavioral Health 2010 Behavioral Health
2009
2008
Behavioral Health 2008 Behavioral Health
2007
Behavioral Health 2007 Behavioral Health
2006
Behavioral Health 2006 Behavioral Health
2005
Behavioral Health 2005 Behavioral Health
Related ReportsView All Reports
Performance
KLAS article icon
MEDITECH Complete Look 2023
18 July 23    |   Paul Warburton and Tyson Blauer
When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This MEDITECH Expanse “complete look” provides a high-level analysis of the key products that make up MEDITECH’s enterprise suite. (Other reports in the series do the same for Altera Digital Health [Allscripts] , Epic , Evident , and Oracle Health [Cerner] .) This report focuses on the core Expanse suite; data on MEDITECH’s MAGIC, C/S, and 6.x platforms is excluded.
Performance
KLAS article icon
Oracle Health (Cerner) Complete Look 2023
18 July 23    |   Paul Warburton and Tyson Blauer
When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This Oracle Health (Cerner) “complete look” provides a high-level analysis of the key products that make up Oracle Health’s enterprise suite. (Other reports in the series do the same for Altera Digital Health [Allscripts] , Epic , Evident , and MEDITECH .)
Performance
KLAS article icon
Epic Complete Look 2023
18 July 23    |   Paul Warburton and Tyson Blauer
When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This Epic “complete look” provides a high-level analysis of the key products that make up Epic’s enterprise suite. (Other reports in the series do the same for Altera Digital Health [Allscripts] , Evident , MEDITECH , and Oracle Health [Cerner] .)
First Look
KLAS article icon
Qualifacts InSync Behavioral Health EHR 2023
30 June 23    |   Jacob Mortensen and Tyson Blauer
Organizations using behavioral health EHRs report some of the lowest satisfaction scores of any KLAS-measured market segment. Healthcare organizations are eager to find solutions that meet their needs and the needs of their patients. This report offers a first look at customers’ experiences with Qualifacts’ InSync Behavioral Health EHR.
First Look
KLAS article icon
NextGen Behavioral Health Suite 2023
10 February 23    |   Aaron Gleave and Joshua Urry
Although behavioral healthcare has unique regulations and processes, there is a need for behavioral care to be closely integrated with physical care. NextGen Healthcare seeks to help customers achieve this with NextGen Behavioral Health Suite, saying they intend to offer quality service and strong integrated care options to customers. To understand the vendor’s performance, this report examines the satisfaction and experience of customers using Behavioral Health Suite.
Perception
KLAS article icon
Transitions of Care 2022
29 December 22    |   Bradley Hunter and Paul Warburton
Inefficient care transitions lead to wasted time and energy, increased risk of human error, and potentially poor experiences for both patients and providers. Despite the industry’s attempts to ensure the right information is sent to the right people at the right time, healthcare organizations must often revert to manual processes for data entry, verification, and communication. Some organizations use or want to use technology to streamline their transitions of care (TOC). This report—KLAS’ first to look at TOC—draws from the perspectives of 95 healthcare leaders across multiple care settings to understand their adoption of care transition technology, the challenges they encounter in their care settings, and the vendors they are considering.
Performance
KLAS article icon
Post–Acute Care EMR Product Suites 2022
30 August 22    |   Paul Hess and Paul Warburton
Most providers in post–acute care settings want technology built for their specific area, but they face challenges with interoperability, analytics, value-based reimbursements, and care coordination. Increasingly, organizations are looking for vendors that can meet all their post–acute care needs. Several vendors are answering the call, despite the highly varied, unique challenges associated with each care setting. This report examines what solutions are offered, how they are being adopted, and how well they meet setting-specific functionality needs (particularly for home health and LTC/SNF). The report mainly focuses on vendors specific to post–acute care but also provides a brief look at the post–acute care solutions of enterprise acute care EMR vendors.

Konfidence

Konfidence level
Konfidence Level Description
Products must have at least 30 live organizations participating for software and at least 15 live organizations for professional services. Exception to this is Transcription Services (30).
Products must have at least 20 live organizations participating for software and at least 10 live organizations for professional services. Exception to this is Transcription Services (20).
Products must have at least 15 live organizations participating for software and at least 6 live organizations for professional services. Exception to this is Transcription Services
-
The Konfidence level on this product rating is low. These results are for early trend detection. As more performance data is received, the result is likely to have a wide variance.
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