A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Market average: 69.2
Software average: 79.6
Overall performance score (100-point scale) |
Trend (2023-2024) |
# of unique orgs |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
||
NextGen Healthcare
Behavioral Health Suite |
79.8 |
+1%
|
21
|
C+
|
B+
|
C+
|
B-
|
B
|
C
|
|
|
|
|
|
|
||||||
Qualifacts
Credible EHR |
70.2 |
-8%
|
62
|
D-
|
B-
|
C
|
D+
|
C-
|
D+
|
|
|
|
|
|
|
||||||
Qualifacts
CareLogic EHR |
68.3 |
-3%
|
38
|
D-
|
C+
|
C
|
D+
|
D+
|
D-
|
|
|
|
|
|
|
||||||
Qualifacts
InSync EHR |
62.2 |
N/A
|
62
|
D-
|
D
|
D
|
D+
|
F
|
D-
|
|
50.0 |
100.0 |
Overall Performance Score (100-point scale) |
# of unique orgs |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
|
Core Solutions
Cx360 L |
70.6 |
7
|
D
|
D+
|
C
|
C
|
C+
|
C+
|
|
|
|
|
|
||||
Netsmart
Behavioral Health L |
61.8 |
10
|
F
|
D
|
D
|
D
|
C-
|
F
|
Cx360 L
7
Behavioral Health L
10