A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Market average: 73.4
Software average: 80.3
Overall performance score (100-point scale) |
Trend (2022-2023) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
||
Qualifacts
Credible Behavioral Health Enterprise Software |
76.4 |
-1%
|
n=34
|
D+
|
B+
|
C+
|
C
|
C
|
C
|
|
|
|
|
|
|
||||||
Qualifacts
CareLogic EHR |
70.4 |
-6%
|
n=42
|
F
|
B-
|
C+
|
C-
|
C
|
D+
|
|
|
|
|
|
|
||||||
Oracle Health
(Cerner) Millennium Behavioral Health |
69.8 |
-6%
|
n=19
|
D
|
C+
|
D+
|
C
|
C
|
D
|
|
50.0 |
100.0 |
Overall Performance Score (100-point scale) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
|
Core Solutions
Cx360 L |
82 |
n=9
|
B
|
B
|
C
|
B-
|
A-
|
B+
|
|
|
|
|
|
||||
Netsmart
Behavioral Health L |
56.5 |
n=12
|
F
|
F
|
D
|
D-
|
D
|
F
|
|
|
|
|
|
||||
NextGen Healthcare
Behavioral Health Suite |
78.8 |
n=16
|
C
|
A-
|
C+
|
B
|
B
|
D
|
Cx360 L
n=9
Behavioral Health L
n=12
Behavioral Health Suite
n=16
Ranked solutions for which at least 95% of respondents answered yes.
Behavioral Health Enterprise Software
Behavioral Health Enterprise Software