Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2023 Model.LastYear=2025 Model.ShowLoggedOut=True
 
 
 
2023 Best In Klas
 

Behavioral Health

 
 
 
 
A+ = 95.0+
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
 
 
Ranked Solutions
Market average: 73.4
Software average: 80.3
Grading Scale

Overall performance score
(100-point scale)
Trend
(2022-2023)
Total
evaluations
Culture
Loyalty
Operations
Product
Relationship
Value
                   
Qualifacts
Credible Behavioral Health Enterprise Software  
KLAS comments icon
76.4
-1%
n=34
D+
B+
C+
C
C
C
         
 
 
 
 
 
Qualifacts
CareLogic EHR  
KLAS comments icon
70.4
-6%
n=42
F
B-
C+
C-
C
D+
         
 
 
 
 
 
Oracle Health
(Cerner) Millennium Behavioral Health  
KLAS comments icon
69.8
-6%
n=19
D
C+
D+
C
C
D
 
50.0
100.0
 
 
culture
D+
loyalty
B+
operations
C+
product
C
relationship
C
value
C
 
 
culture
F
loyalty
B-
operations
C+
product
C-
relationship
C
value
D+
 
 
culture
D
loyalty
C+
operations
D+
product
C
relationship
C
value
D
 
 
 
 
 
Solutions Not Ranked
Ordered alphabetically

L      
Overall Performance Score
(100-point scale)
Total
evaluations
Culture
Loyalty
Operations
Product
Relationship
Value
                 
Core Solutions
Cx360
L
82
n=9
B
B
C
B-
A-
B+
       
 
 
 
 
 
Netsmart
Behavioral Health
L
56.5
n=12
F
F
D
D-
D
F
       
 
 
 
 
 
NextGen Healthcare
Behavioral Health Suite
78.8
n=16
C
A-
C+
B
B
D
 

L      

&nbps;
Core Solutions
Cx360 L
82
n=9
culture
B
loyalty
B
operations
C
product
B-
relationship
A-
value
B+
 

Netsmart
Behavioral Health L
56.5
n=12
culture
F
loyalty
F
operations
D
product
D-
relationship
D
value
F
 

NextGen Healthcare
Behavioral Health Suite
78.8
n=16
culture
C
loyalty
A-
operations
C+
product
B
relationship
B
value
D
 
 
 
 
Other Notable Performances Other Notable Performances
 


Ranked solutions for which at least 95% of respondents answered yes.
Part of long-term plans?
Credible
Behavioral Health Enterprise Software
n=32  97%
Part of Long Term Plans?
Credible
Behavioral Health Enterprise Software
n=32  97%
 
 
 
 
 
Related Reports
 
 
 
 

Past Behavioral Health Awards

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