Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2023 Model.LastYear=2024 Model.ShowLoggedOut=True
 
 
 
2023 Best In Klas
 

Behavioral Health

 
 
 
 
 
 
 
A+ = >95.0
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
 
 
Ranked Solutions
Category average: 73.4
Software average: 80.3
Grading Scale

Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Trend
(2022-2023)
Culture
Loyalty
Operations
Product
Relationship
Value
                   
Qualifacts
Credible Behavioral Health Enterprise Software  
KLAS comments icon
76.4
n=34
-1%
D+
B+
C+
C
C
C
         
 
 
 
 
 
Qualifacts
CareLogic EHR  
KLAS comments icon
70.4
n=42
-6%
F
B-
C+
C-
C
D+
         
 
 
 
 
 
Oracle Health
(Cerner) Millennium Behavioral Health  
KLAS comments icon
69.8
n=19
-6%
D
C+
D+
C
C
D
 
50.0
100.0
 
Company/solution
Trend
(2022-2023)
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
                 
Qualifacts
Credible Behavioral Health Enterprise Software
 
76.4
n=34
KLAS comments icon  COMMENTS
    -1%
D+
B+
C+
C
C
C
Qualifacts
CareLogic EHR
 
70.4
n=42
KLAS comments icon  COMMENTS
    -6%
F
B-
C+
C-
C
D+
Oracle Health
(Cerner) Millennium Behavioral Health
 
69.8
n=19
KLAS comments icon  COMMENTS
    -6%
D
C+
D+
C
C
D
Company/solution
 
Censinet assessment N/A
 
culture
D+
loyalty
B+
operations
C+
product
C
relationship
C
value
C
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
F
loyalty
B-
operations
C+
product
C-
relationship
C
value
D+
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
D
loyalty
C+
operations
D+
product
C
relationship
C
value
D
 
KLAS comments icon  COMMENTS
 
 
 
 
SolutionsNotRanked_Symbol  
Solutions Not Ranked
 


L      
Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Culture
Loyalty
Operations
Product
Relationship
Value
                 
Core Solutions
Cx360 *
L
82
n=9
B
B
C
B-
A-
B+
       
 
 
 
 
 
Netsmart
Behavioral Health *
L
56.5
n=12
F
F
D
D-
D
F
       
 
 
 
 
 
NextGen Healthcare
Behavioral Health Suite [NR]
78.8
n=16
C
A-
C+
B
B
D
 

L      
Company/solution
Overall performance score (100-point scale)
Total
evaluations
     
Core Solutions
Cx360 *
L
culture
B
loyalty
B
operations
C
product
B-
relationship
A-
value
B+
82
n=9
     
Netsmart
Behavioral Health *
L
culture
F
loyalty
F
operations
D
product
D-
relationship
D
value
F
56.5
n=12
     
NextGen Healthcare
Behavioral Health Suite [NR]
culture
C
loyalty
A-
operations
C+
product
B
relationship
B
value
D
78.8
n=16
 

L      

Company/solution
Core Solutions
Cx360 * L
82
n=9
culture
B
loyalty
B
operations
C
product
B-
relationship
A-
value
B+
 

Netsmart
Behavioral Health * L
56.5
n=12
culture
F
loyalty
F
operations
D
product
D-
relationship
D
value
F
 

NextGen Healthcare
Behavioral Health Suite [NR]
78.8
n=16
culture
C
loyalty
A-
operations
C+
product
B
relationship
B
value
D
 
 
 
 
OtherNotablePerformances_Symbol  
Other notable performances in Behavioral Health Other notable performances
 


Solutions for which at least 95% of respondents answered yes.
Part of long-term plans?
Credible
Credible Behavioral Health Enterprise Software
n=32  97%
Part of Long Term Plans?
Credible
Credible Behavioral Health Enterprise Software
n=32  97%
 
 
 
 
 
Related Reports
 
 
 
 

Past Behavioral Health Awards