2025 Best In KLAS Data & Analytics Services

As healthcare organizations actively work to enhance clinical, financial, and operational outcomes, optimizing their data and analytics strategies will be imperative to success. In a landscape abundant with data (much of which lacks actionable insights), this report examines data and analytics services—KLAS’ first report on the market—with a focus on (1) outlining a framework for these services and (2) evaluating firms’ offerings and performance. Data for this report is based on feedback from 55 client organizations interviewed between March 2022 and September 2023.

Performance

IT Advisory Services 2023

09 February 23 | Doug VanWagenen and Trent Davis

In the IT advisory space, many firms perform well, but the breadth of their expertise varies—some firms offer many services, while others focus on a specific area. This report examines the breadth of firms’ validated services as well as client satisfaction and performance consistency. To provide better transparency into IT advisory services, KLAS has broken them into the following four segments: IT planning and assessment, revenue cycle optimization, clinical optimization, and analytics advisory services. Additionally, this report categorizes firms into four groups based on validated engagements:

	Overall performance score (100-point scale)	Trend (2024-2025)	# of unique orgs	Loyalty	Operations	Relationship	Services	Value

Chartis	95.6	N/A	6	A+	A-	A	A	A

Prominence	95.4	N/A	14	A+	A	A	A	A

Nordic	94.6	N/A	6	A	A+	A-	A-	A

Impact Advisors	92.4	N/A	11	A	A-	A	B+	A-

Tegria	89.5	N/A	9	A	A-	B	B+	B+
	0.0	100.0

	Overall performance score (100-point scale)	# of unique orgs	Loyalty	Operations	Relationship	Services	Value

Deloitte L	94.2	4	A	A-	A+	A	A-

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