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Prominence Data & Analytics Services Commentary
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Subject Expert
Daniel Zeitner
Engagement Partner
KLAS Engagement Partner - Daniel Zeitner
 

Commentary Summary

Performance details

Comment Type Breakout

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User Commentary

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Director

Loyalty, Value

The only negative to Prominence is that they are very expensive, so we try not to use them too frequently....

Unrated
Jan 2026

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Director

Loyalty, Operations, Services

We went with Prominence because we knew about their data and analytics focus. Their staff members...

Unrated
Jan 2026

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Manager

Relationship, Operations

Prominence did a great job helping us get off one of our previous systems and move it into another...

Unrated
Dec 2025

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Manager

Loyalty, Relationship, Operations

We have utilized Prominence to discuss a new solution that we are moving to. The firm has some folks...

Unrated
Dec 2025

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Director

Loyalty, Relationship, Operations

I am absolutely likely to recommend Prominence. They are a strong partner. They are embedded within...

Unrated
Dec 2025

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Director

Operations, Services, Value

There were some adjustments to the scope of some of the work that needed to be done for our project,...

Unrated
Dec 2025

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Director

Operations

Our strategic or investment priorities for data and analytics in the next 12–24 months are to...

Unrated
Dec 2025

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Director

Loyalty, Relationship, Operations, Services

We hired Prominence to integrate the data and create Tableau visualizations, among other things. We...

Unrated
Dec 2025

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Director

Operations, Value

When we are driving tangible outcomes, we are asking whether we are creating useful visuals. That is...

Unrated
Dec 2025

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Director

Loyalty, Services, Value

Prominence's scope was definitely a little more expensive than some of the other scopes we received....

Unrated
Dec 2025

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Director

Relationship

I would tell Prominence to continue to bring innovation and ideas. They have a lot of strategic...

Unrated
Dec 2025

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Director

Loyalty, Relationship, Operations

We evaluated another firm, but we picked Prominence because they had a better platform to support...

Unrated
Dec 2025

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Director

Relationship

I would tell another organization's leaders that if they want somebody who is going to come in, give...

Unrated
Dec 2025

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Director

Value

Prominence has been great about not nickel-and-diming us. They have been very flexible. When we need...

Unrated
Nov 2025

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Director

Loyalty

We chose Prominence because of their past performance. We liked Prominence’s in-depth knowledge of...

Unrated
Oct 2025

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Director

Relationship

I am very satisfied with what Prominence does. When we onboard somebody new, it is really hard to...

Unrated
Oct 2025

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Director

Relationship

Strategic ability has been challenging because one of Prominence’s resources has been working on a...

Unrated
Oct 2025

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Director

Relationship

Prominence is very professional. They communicate the way that we need them to communicate, so they...

Unrated
Oct 2025

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Director

Relationship

Prominence is pretty honest. They are transparent, so if they know they can do something, they will...

Unrated
Oct 2025

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Director

Loyalty

We have quite a few investment priorities. We are still building our enterprise data warehouse. We...

Unrated
Oct 2025

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Director

Relationship

The Prominence consultants are very sharp. They listen to what our needs are, and their critical...

Unrated
Oct 2025

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VP/Other Executive

Operations, Services

The only thing that Prominence could improve on would be the aesthetics of the dashboards that they...

Unrated
Oct 2025

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VP/Other Executive

Relationship, Value

With Prominence, we are accomplishing transparency for everyone in our organization about the...

Unrated
Oct 2025

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VP/Other Executive

Relationship, Operations, Services

Prominence was patient, and they were really good partners in helping us make strong decisions to...

Unrated
Oct 2025

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VP/Other Executive

Loyalty, Relationship, Services

We were really happy with Prominence’s work. I was able to meet with higher-ups, and that was great...

Unrated
Oct 2025

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VP/Other Executive

Relationship

Prominence had to do a lot of work to get buy-in, especially when we were talking about being...

Unrated
Oct 2025

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VP/Other Executive

Relationship, Operations

Overall, the team from Prominence was incredibly responsive and receptive to feedback. We had a...

Unrated
Sep 2025

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VP/Other Executive

Loyalty

We chose Prominence because they were recommended by another vendor we work with as a preferred...

Unrated
Sep 2025

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Director

Relationship

Prominence knows our best practices. I just don't see them bringing in a senior person to really...

Unrated
Sep 2025

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Director

Loyalty, Value

Several years ago, we considered other firms, and we found Prominence to be more cost effective and...

Unrated
Sep 2025

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Director

Relationship

Our engagement with Prominence is a positive thing because it has really shifted the culture and the...

Unrated
Sep 2025

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Director

Relationship

Prominence is a good partner who is very present in this space. With them, it is not just about...

Unrated
Sep 2025

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Director

Relationship

Our overall experience with Prominence has been really positive so far. They have been really...

Unrated
Sep 2025

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CIO

Relationship

The Prominence consultants are excellent. They are all ex-Epic people. They are all super smart and...

Unrated
Aug 2025

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CIO

Relationship

Prominence completed a project for us involving a very complicated customer. Prominence really...

Unrated
Aug 2025

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VP/Other Executive

Loyalty, Relationship

Prominence is more of a start-up. They are doing their best to get into the market a bit more. I...

Unrated
Apr 2025

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VP/Other Executive

Relationship

Sometimes Prominence tries to upsell us, and when we have a scope, they try to make the scope...

Unrated
Apr 2025

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