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Prominence Data & Analytics Services Commentary
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Greg Hughes
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KLAS Research Director - Greg Hughes
 
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Commentary Summary

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Negative
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User Commentary

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Manager

Relationship, Services

Prominence meets expectations. Our expectations are pretty high, so I don't know that they exceeded...

Dec 2024
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Manager

Relationship, Operations, Services

Prominence is very knowledgeable. They are proactive. They understand Epic, which is kind of a...

Dec 2024
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CDO

Loyalty, Relationship

Prominence is an excellent organization. They are actually the best firm I have ever worked with. I...

Dec 2024
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CDO

Relationship, Value

I honestly don't think there are any areas where Prominence needs to improve. I do not like working...

Dec 2024
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CDO

Operations, Services, Value

We did an RFP process. In that RFP process, we chose between multiple organizations, and we selected...

Dec 2024
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CDO

Relationship, Operations

My confidence level with Prominence is relatively high because they have been very good at being our...

Dec 2024
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Director

Relationship, Operations, Services

The world of analytics is moving really fast, and there are a lot of things changing. We have had...

Dec 2024
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Director

Relationship, Operations

Because of the large scale of the work that we are doing with Prominence, they have had to go out...

Dec 2024
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Director

Relationship, Operations, Value

The firm’s rate and the amount of work we are doing together really support my satisfaction when it...

Dec 2024
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Director

Relationship, Operations, Value

Prominence really acts as a partner, so they are always adapting and adjusting to the many things...

Dec 2024
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VP/Other Executive

Relationship, Operations, Services

Prominence has a good product development life cycle, and they are knowledgeable about cloud...

Dec 2024
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VP/Other Executive

Operations

Prominence has a lot of overhead. There are a lot of people overseeing and project managing the work...

Dec 2024
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VP/Other Executive

Value

The only thing that would cause me to not go with Prominence again is their pricing. They are more...

Dec 2024
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VP/Other Executive

Operations

I was not particularly satisfied with the fact that we could not do a lot of our work in our own...

Dec 2024
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VP/Other Executive

Relationship, Operations, Services

There were a few times when it felt like we were talking with technical experts from Prominence who...

Dec 2024
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VP/Other Executive

Relationship, Operations, Services

Prominence did a great job delivering actionable recommendations. I'm very happy with the work they...

Dec 2024
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VP/Other Executive

Relationship, Operations, Services, Value

We ran into some technical challenges that weren't Prominence's fault. I really appreciated...

Dec 2024
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VP/Other Executive

Relationship, Operations, Value

We had a fixed-price contract with Prominence, and we scaled it back some, and they extended some....

Dec 2024
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VP/Other Executive

Loyalty, Relationship, Operations

I had never heard of Prominence when I joined the organization. Prominence had a good reputation for...

Dec 2024
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Director

Relationship, Services

I have to say that not 100% of Prominence’s consultants are fabulous. There is always room for...

Nov 2024
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Director

Relationship

Prominence has always provided guidance and resourcing around different roles at our organization...

Nov 2024
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CMO

Relationship, Services

Prominence is knowledgeable and responsive, and the quality of everybody we have used has been...

Nov 2024
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CMO

Loyalty

I have a team composed of internal people, and the work we have done all started with Prominence. I...

Nov 2024
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CMO

Operations, Value

I feel like we haven't progressed as much with Prominence in trying to roll out the dashboards to...

Nov 2024
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Director

Relationship, Value

Prominence went through extreme machinations to get stakeholder buy-in. Also, the firm is quick to...

Oct 2024
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Director

Relationship, Services

Prominence is in constant communication with us regarding how many things they do and what their...

Oct 2024
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Director

Relationship, Operations

Prominence has gone above and beyond on how they have managed the workload we have given them. The...

Oct 2024
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Analyst/Coordinator

Relationship, Services

The project manager from Prominence is very engaged and service-oriented. They just want to make...

Oct 2024
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VP/Other Executive

Loyalty, Relationship

The reason I didn't select other firms was that our contact at Prominence was so proactive in...

Sep 2024
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VP/Other Executive

Relationship, Operations

If a peer or friend asked me for a reference for Prominence, I would say the firm is a strategic...

Sep 2024
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VP/Other Executive

Relationship

Many of Prominences' staff members and consultants are perfect, but there is a clinker in there...

Sep 2024
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VP/Other Executive

Relationship, Value

My contact is dedicated to my success. They are my partner in this. They will always overperform,...

Sep 2024
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CIO

Relationship, Services

Prominence is awesome. My biggest question with them is whether they can stay fabulous as they grow....

Aug 2024
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CIO

Services

The projects we did with Prominence were hard. Prominence was able to come in and make a...

Aug 2024
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CIO

Services, Value

I got introduced to this company, Prominence. I talked to a bunch of people. I can't remember how I...

Aug 2024
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CIO

Relationship, Services

Prominence is my new hidden gem. They are really good. The staff from Prominence is the best. They...

Aug 2024
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Director

Relationship, Operations

The consultant from Prominence stood out as an expert in the room. They did a great job settling...

Apr 2024
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Director

Relationship, Operations

Overall, the experience with Prominence was good. There was some ramp-up for the firm in terms of...

Feb 2024
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Director

Relationship

Prominence’s executives should be more knowledgeable of the overall goal. They could have some more...

Feb 2024
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Director

Relationship

Prominence is very willing to work with or satisfy the customer. If there are some issues that we...

Feb 2024
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Manager

Relationship

Prominence’s executives will touch base with us to see how things are going, and that is great. But...

Feb 2024
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Manager

Loyalty, Services

We have used Prominence for many years now. We haven't stopped using them, and we don't only use...

Feb 2024
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