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Impact Advisors Data & Analytics Services Commentary
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Subject Expert
Daniel Zeitner
VP of Engagement
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
Impact Advisors has a deep understanding of us and our needs. We've got regular touchpoints that...
The outcomes from our Impact Advisors engagement did have some action, but they were very generic....
To help us get executive buy-in, Impact Advisors had a document outlining their recommendations....
The firm devises statements of work. They tell us what is or is not in scope. All of that is...
Impact Advisors exceeds our expectations because of their ability to meet deadlines and their...
Commentary Summary
Comment Type Breakout