Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2021 Model.LastYear=2024 Model.ShowLoggedOut=True
 
 
 
2021 Best In Klas
 

Revenue Cycle – Claims Management

 
 
 
 
A+ = >95.0
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
 
 
Ranked Solutions
Category average: 86.2
Software average: 82.4
Grading Scale

Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Trend
(2020-2021)
Culture
Loyalty
Operations
Product
Relationship
Value
                   
Quadax
Xpeditor  
KLAS comments icon
89
n=35
0%
B+
A-
A-
B+
A-
A-
         
 
 
 
 
 
Optum
Change Healthcare Assurance Reimbursement Management  
KLAS comments icon
85.5
n=36
0%
B
A-
B+
B+
C+
B
         
 
 
 
 
 
The SSI Group
SSI Group SSI Claims Management  
KLAS comments icon
85.4
n=26
0%
B+
B+
B
B
B
B
         
 
 
 
 
 
Experian Health
ClaimSource  
KLAS comments icon
83.9
n=31
0%
B
B+
B
B
B-
B
         
 
 
 
 
 
FinThrive
nThrive Claims Management  
KLAS comments icon
83.5
n=27
0%
B
B+
B
B
B-
B
 
50.0
100.0
 
Company/solution
Trend
(2020-2021)
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
                 
Quadax
Xpeditor
 
89
n=35
KLAS comments icon  COMMENTS
    0%
B+
A-
A-
B+
A-
A-
Optum
Change Healthcare Assurance Reimbursement Management
 
85.5
n=36
KLAS comments icon  COMMENTS
    0%
B
A-
B+
B+
C+
B
The SSI Group
SSI Group SSI Claims Management
 
85.4
n=26
KLAS comments icon  COMMENTS
    0%
B+
B+
B
B
B
B
Experian Health
ClaimSource
 
83.9
n=31
KLAS comments icon  COMMENTS
    0%
B
B+
B
B
B-
B
FinThrive
nThrive Claims Management
 
83.5
n=27
KLAS comments icon  COMMENTS
    0%
B
B+
B
B
B-
B
Company/solution
 
Censinet assessment N/A
 
culture
B+
loyalty
A-
operations
A-
product
B+
relationship
A-
value
A-
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
B
loyalty
A-
operations
B+
product
B+
relationship
C+
value
B
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
B+
loyalty
B+
operations
B
product
B
relationship
B
value
B
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
B
loyalty
B+
operations
B
product
B
relationship
B-
value
B
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
B
loyalty
B+
operations
B
product
B
relationship
B-
value
B
 
KLAS comments icon  COMMENTS
 
 
 
 
SolutionsNotRanked_Symbol  
Solutions Not Ranked
 


      
Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Culture
Loyalty
Operations
Product
Relationship
Value
                 
Waystar
Claims Management [C]
89.4
n=33
A
A-
A
B+
B+
A-
 

      
Company/solution
Overall performance score (100-point scale)
Total
evaluations
     
Waystar
Claims Management [C]
culture
A
loyalty
A-
operations
A
product
B+
relationship
B+
value
A-
89.4
n=33
 

      

Company/solution
Waystar
Claims Management [C]
89.4
n=33
culture
A
loyalty
A-
operations
A
product
B+
relationship
B+
value
A-
 
 
 
 
 
 
Related Reports
 
 
 
 

Past Revenue Cycle – Claims Management Awards