Assurance Reimbursement Management Commentary

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On claim status, part of the issue is the payers themselves. Maybe there are some tools that...

Assurance Reimbursement Management is about edits. It's really good at edits, especially...

I have never seen anything about training. If the vendor is reaching out to my supervisors or...

I try to jump into the revenue cycle analytics to get an idea of what is going on overall. When I...

It is likely that we will stay with Optum. I don’t know what other hospitals are using for their...

Denial management is difficult. Our health system is tricky in terms of how things come in from the...

The system is supposed to be helping us get a clean claim rate of 100%, but we have never met that....

Optum is a key, strategic partner for us. And Assurance Reimbursement Management makes up for gaps...

I know what Optum is talking about doing, but the products themselves haven't had a lot of movement...

Assurance Reimbursement Management's edits are great. We like having the ability to get custom edits...

We like Optum’s customer service team. They are very quick to fix any issues we have.

Assurance Reimbursement Management filters our rejects. We have specific ways we do things, so...

Optum had great staff for implementations; their programming staff was especially good. The...

Optum offered to do online training with training modules that go over claims, billing, edits, and...

We have a variety of facilities, and using Assurance Reimbursement Management was difficult for some...

We have had excellent experiences with the phone and web support team members. They do very well....

Assurance Reimbursement Management is not as expensive as other clearinghouses that charge a higher...

Optum performed very well through the cyberattack that Change Healthcare had. Optum communicated...

When it comes to outcomes, I was happy that Optum provided us with a specific client report card. I...

When it comes to claim statusing, it could be that some of the issues are out of Optum’s control...

Unkept promises for Optum have a lot to do with the data breach they had a year and a half ago....

The solution makes it pretty easy to work with claims edits. The tool is easy for staff members to...

I don't think our team likes supporting Optum, but I don't know if the problems that we have with...