2022 Best In KLAS Revenue Cycle Optimization

When making a core HIT purchasing decision, ambulatory healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas beyond core EMR and PM solutions. This athenahealth “complete look” provides a high-level analysis of the key IT components that make up athenahealth’s comprehensive suite. (Other reports in the series do the same for eClinicalWorks, Greenway Health, NextGen Healthcare, and Veradigm.)

The financial climate in healthcare has pressed many revenue cycle teams to do more with less, but many struggle with staffing and the deep technical expertise needed for revenue cycle optimization. An organization’s financial health requires a holistic approach that includes expertise in revenue cycle and healthcare software and processes. This is where firms like Chi-Matic (a primarily Epic-focused firm) step in. This report evaluates the experiences of provider organizations that have used Chi-Matic’s revenue cycle services.

Best in KLAS

2021 Best in KLAS Awards - Software and Professional Services

02 February 21 | Mark Allphin and Sam Eaquinto

The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care. All rankings are a direct result of the feedback of thousands of providers over the last year. A Best in KLAS award signifies to the healthcare IT industry the commitment and partnership that the top vendors should provide. Read the report to see the top-rated medical software and services for 2021. Watch sessions from our first-ever virtual Best In KLAS Award Show to hear from the winning vendors in each segment. View Awards Show Recordings

Some providers have recently turned to third-party solutions to optimize their revenue cycle solutions. Over the last year, KLAS has interviewed 8 Cerner clients that have used Softek’s services to achieve this objective. Several of these same clients requested KLAS highlight the work that Softek has done. This report is a response to those providers’ requests to spotlight Softek’s revenue cycle optimization performance, which earned a KLAS 2020 Category Leader award.

Company/solution	Overall score	Total evaluations	Trend (2021-2022)	Culture	Loyalty	Operations	Relationship	Services	Value

Nordic Revenue Cycle Optimization	96.8	n=7	-1%	--	A+	A	A	A	A

Impact Advisors Revenue Cycle Optimization	96.4	n=8	+4%	--	A+	A-	A+	A-	A+

Softek Revenue Cycle Optimization	95.1	n=7	-3%	--	A+	A-	A-	A	A

Bluetree Network (merged with Tegria) Bluetree Network Revenue Cycle Optimization	91	n=18	N/A	--	A-	A-	A	B+	B+

athenahealth Revenue Cycle Optimization	88.2	n=9	0%	--	A-	A-	A-	A-	B-
	50.0	100.0		*Limited Data

Company/solution	Trend (2021-2022)	Culture	Loyalty	Operations	Product	Relationship	Value

Nordic Revenue Cycle Optimization 96.8 n=7 COMMENTS	-1%	--	A+	A	A	A	A
Impact Advisors Revenue Cycle Optimization 96.4 n=8 COMMENTS	+4%	--	A+	A-	A+	A-	A+
Softek Revenue Cycle Optimization 95.1 n=7 COMMENTS	-3%	--	A+	A-	A-	A	A
Bluetree Network (merged with Tegria) Bluetree Network Revenue Cycle Optimization 91 n=18	N/A	--	A-	A-	A	B+	B+
athenahealth Revenue Cycle Optimization 88.2 n=9 COMMENTS	0%	--	A-	A-	A-	A-	B-

Company/solution	Overall performance score	Total evaluations	Culture	Loyalty	Operations	Relationship	Services	Value

ECG Management Consultants Revenue Cycle Optimization * L	92.1	n=4	--	A	B	B+	A-	A

Guidehouse (formerly Navigant) Revenue Cycle Optimization * L	90.1	n=4	--	A+	B	A-	A-	B

Company/solution	Overall performance score	Total evaluations

ECG Management Consultants Revenue Cycle Optimization * L culture -- loyalty A operations B relationship B+ services A- value A	92.1	n=4

Guidehouse (formerly Navigant) Revenue Cycle Optimization * L culture -- loyalty A+ operations B relationship A- services A- value B	90.1	n=4

Revenue Cycle Optimization

Past Revenue Cycle Optimization Awards

Contact KLAS

Tell us about your organization

How can we help you?