A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
Market average: 94.3
Services average: 89.7
Overall performance score (100-point scale) |
Trend (2023-2024) |
# of unique orgs |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|||
Guidehouse
|
96.3 |
0%
|
8
|
A+
|
A
|
A
|
A
|
A
|
||
|
|
|
|
|||||||
Chartis
|
95.5 |
N/A
|
18
|
A+
|
A
|
A
|
A
|
A
|
||
|
|
|
|
|||||||
Nordic
|
94.8 |
+2%
|
8
|
A+
|
A-
|
A
|
A-
|
A
|
||
|
|
|
|
|||||||
Signature Performance
|
94.8 |
N/A
|
8
|
A+
|
A
|
A
|
A-
|
A-
|
||
|
|
|
|
|||||||
Healthrise
|
94.7 |
N/A
|
8
|
A
|
A
|
A
|
A-
|
A
|
||
|
|
|
|
|||||||
Tegria
|
94.6 |
+4%
|
8
|
A+
|
A-
|
A
|
B+
|
A
|
||
|
|
|
|
|||||||
Softek
|
94.0 |
0%
|
6
|
A
|
B+
|
A-
|
A-
|
A
|
||
|
|
|
|
|||||||
Impact Advisors
|
92.9 |
+1%
|
7
|
A+
|
A
|
A
|
A-
|
B+
|
||
50.0 |
100.0 |
Overall Performance Score (100-point scale) |
# of unique orgs |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|
athenahealth
C |
91.7 |
6
|
A
|
A-
|
A
|
A-
|
B+
|
C
6