A+ = 95.0+
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
Market average: 88.5
Software average: 80.3
Overall performance score (100-point scale) |
Trend (2022-2023) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
||
|
QGenda
Shift Admin Scheduling |
93.1 |
+1%
|
n=38
|
A
|
A+
|
A
|
A-
|
A
|
A
|
|
| |
|
|
|
|
||||||
|
PerfectServe
Lightning Bolt Scheduling 
|
89.8 |
-2%
|
n=52
|
A-
|
A-
|
A-
|
B+
|
A
|
A-
|
|
| |
|
|
|
|
||||||
|
QGenda
Advanced Scheduling |
88.6 |
-3%
|
n=31
|
B+
|
A
|
B+
|
B+
|
B+
|
B+
|
|
| |
|
|
|
|
||||||
|
UKG (Ultimate Kronos Group)
EZCall (formerly Kronos)
|
80.9 |
-2%
|
n=17
|
B-
|
B
|
C+
|
B-
|
C+
|
B
|
|
50.0 |
100.0 |
|||||||||
QGenda
Shift Admin Scheduling
Shift Admin Scheduling
93.1
n=38
culture
A
loyalty
A+
operations
A
product
A-
relationship
A
value
A
89.8
n=52
culture
A-
loyalty
A-
operations
A-
product
B+
relationship
A
value
A-
QGenda
Advanced Scheduling
Advanced Scheduling
88.6
n=31
culture
B+
loyalty
A
operations
B+
product
B+
relationship
B+
value
B+
culture
B-
loyalty
B
operations
C+
product
B-
relationship
C+
value
B
Solutions Not Ranked
Ordered alphabetically
L
|
Overall Performance Score (100-point scale) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
|
|
Amion
Physician Scheduling |
83.1 |
n=17
|
B
|
B+
|
B-
|
C+
|
B
|
A
|
| |
|
|
|
|
||||
|
TigerConnect
Physician Scheduling L |
88.6 |
n=13
|
B+
|
A
|
B+
|
B+
|
B+
|
B+
|
L
&nbps;
Amion
Physician Scheduling
Physician Scheduling
83.1
n=17
n=17
culture
B
loyalty
B+
operations
B-
product
C+
relationship
B
value
A
TigerConnect
Physician Scheduling L
Physician Scheduling L
88.6
n=13
n=13
culture
B+
loyalty
A
operations
B+
product
B+
relationship
B+
value
B+
Other Notable Performances
Other Notable Performances
Ranked solutions for which at least 95% of respondents answered yes.
Avoids charging for every little thing?
PerfectServe
Lightning Bolt Scheduling
Lightning Bolt Scheduling
n=37 95%
Keeps all promises?
QGenda
Shift Admin Scheduling
Shift Admin Scheduling
n=35 97%
Part of long-term plans?
QGenda
Advanced Scheduling
Advanced Scheduling
n=30 100%
QGenda
Shift Admin Scheduling
Shift Admin Scheduling
n=34 97%
Would you buy again?
QGenda
Advanced Scheduling
Advanced Scheduling
n=30 97%
QGenda
Shift Admin Scheduling
Shift Admin Scheduling
n=36 97%
Avoids charging for every little thing?
PerfectServe
Lightning Bolt Scheduling
Lightning Bolt Scheduling
n=37 95%
Keeps all promises?
QGenda
Shift Admin Scheduling
Shift Admin Scheduling
n=35 97%
Part of Long Term Plans?
QGenda
Advanced Scheduling
Advanced Scheduling
n=30 100%
QGenda
Shift Admin Scheduling
Shift Admin Scheduling
n=34 97%
Would you buy again?
QGenda
Advanced Scheduling
Advanced Scheduling
n=30 97%
QGenda
Shift Admin Scheduling
Shift Admin Scheduling
n=36 97%
