Lightning Bolt Scheduling Commentary
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User Commentary
PerfectServe was extremely helpful throughout our whole training process. We had a lot of one-on-one...
I haven't needed a ton of support from PerfectServe, but when I have needed it, they have been...
PerfectServe still keeps up with things, but things just change so fast that there probably could be...
I do like Lightning Bolt Scheduling. Every time we make a recommendation, the vendor takes it into...
In Lightning Bold Scheduling, I would like a list of physicians. I know there are some search or...
I went to one of PerfectServe's summits a few years ago, and it was really good to attend and...
When we create an assignment in Lightning Bolt Scheduling, it doesn't have the ability to adjust. We...
PerfectServe's people are very good communicators. If I ever reach out to them, they're very good...
Lightning Bolt Scheduling needs better auditing tools and audit training. If someone makes a change,...
We use Lightning Bolt Scheduling primarily for on-call schedules. Our Lightning Bolt Scheduling...
There are so many great things about the vendor. The support is very good. My technical support...
There was a known issue that gave permissions to people. The vendor was working on it for a very...
I'm the one who's responsible for training all of our new employees, and Lightning Bolt Scheduling...
PerfectServe partners very well. They are continually expanding, and they have excellent support. I...
I would highly recommend PerfectServe. Their flexibility and adaptability, in addition to their...
Sometimes the solution can be better. Of course, it's a computer program, so there are always...
Considering we pay less today than we did at inception, I would rate my money's worth very highly....
PerfectServe is cross-training their staff for Lightning Bolt Scheduling. Lightning Bolt Scheduling...
Lightning Bolt Scheduling is a very intricate machine. Everybody who does something in Lightning...
The people from PerfectServe that we have worked with have been really good to us. We would...
I like that Lightning Bolt Scheduling is very hands-off. Once the schedule is set up, they don't...
I feel like I had to get involved with the training program for Lightning Bolt Scheduling and really...
I like the ability to do things on the fly in Lightning Bolt Scheduling. We were having an issue...
PerfectServe has a ticketing system, and we have a contact person, but they seem to be able to...
We mostly considered Lightning Bolt Scheduling because the solution was really pushed by...
Lightning Bolt Scheduling has taken longer to implement, and that’s why I don’t give it a top score...
I'm looking for an end-to-end scheduling-to-pay system. No one's really figured it out yet in the...
We do our training pretty much internally because we've been with PerfectServe for so long that we...
It's really easy to go to Epic or other big EHR companies and just give them everything because it's...
I would buy Lightning Bolt Scheduling again for several reasons. The product is not perfect, but it...
PerfectServe has been a really good partner when it comes to testing. Just like any other software,...
When it comes to challenges we’re trying to resolve, we just leverage the software differently than...
When it comes to resolving tickets in a timely manner, PerfectServe is not rocking it, but there are...
We just had a road map conversation with PerfectServe about where they're going, what they're doing,...
We were a Lightning Bolt Scheduling customer before it was bought by PerfectServe. We've been with...
The system does help to generate the schedule but seems outdated with the AI capabilities that...
Our analyst has been fantastic, but looking back, we went several years without much support or...
For training, PerfectServe has shown up both in person and virtually. It feels like I have a partner...
Out of everything I have experienced, Lightning Bolt Scheduling is the best for ensuring work-life...
The partnership I have with PerfectServe and the support we receive from them on a daily basis have...
We have a good relationship with PerfectServe. They’re very responsive and are a good partner....
Lightning Bolt Scheduling's power is also its Achilles’ heel. It’s very customizable and somewhat...
My only hesitation with Lightning Bolt Scheduling is the complexity of the interface. It requires...
For a standalone scheduling system, Lightning Bolt Scheduling is a very good solution. It has enough...
As far as PerfectServe is concerned, we’re really only leveraging Lightning Bolt Scheduling as the...
The support from PerfectServe has been really amazing. I have a weekly standing meeting with our...
We like coordinating our dialysis rounds in Lightning Bolt Scheduling. We can now make the solution...
The user interface of Lightning Bolt Scheduling still needs some improvement. I am always vocal with...
We don’t actually see the charges from PerfectServe, but they've always been very fair and...
Having Lightning Bolt Scheduling has been very beneficial. Whenever we have a question or problem,...
Lightning Bolt Scheduling’s strengths are real-time updates. Having everything done immediately and...
There were some things we asked PerfectServe about that got lost because maybe they weren't as big a...
PerfectServe was great support during training, but they've given that role to our own PerfectServe...
We do reach out to PerfectServe. They give us notices when there's something going on and when it's...
We had an instance where one of our schedulers was in a different time zone, and they were trying to...
PerfectServe is a very wonderful vendor to work with. They do a wonderful job when we reach out or...
Lightning Bold Scheduling is reasonably priced. The price is well within the competition and...
Lightning Bolt Scheduling is pretty good, especially on the integrations and technical pieces. The...
There are gaps in the adoption and optimization of Lightning Bolt Scheduling. PerfectServe does...
PerfectServe has been a great partner over the years. They have really supported the rollout and...
I have a direct contact who is a VP at PerfectServe, and I talk to them probably four or five times...
We have been trying to get certain enhancements for multiple years, and PerfectServe is getting...
PerfectServe conducts a lot of our superuser trainings, especially during implementation. We are...
Lightning Bolt Scheduling is very user friendly. It is easy to see who is covering for people, and...
Lightning Bolt Scheduling is most definitely part of our long-term plans. The communication is...
PerfectServe has just started a Lightning Bolt Scheduling college-type thing, so we can go in when...
PerfectServe’s customer service is amazing. Lots of times, we haven't even realized there's an...
There is definitely room for growth regarding the functionality. Our Lightning Bolt Scheduling...
This program is a lot more expensive than our previous system. However, because of all the other...
We're working with PerfectServe to see whether they can integrate with our payroll system. We want...
We spent a lot of time and energy developing the scheduling rules, and the ones we have are very...
I don’t know whether bigger practices would need something this complicated or a solution like this,...
I haven’t seen too much on the development side. I don’t know whether there is much to point to...
It is super easy for me to just pick up the phone or send an email to any of the contacts I have at...
Our physicians are very happy with the solution. We have been able to use the solution to help us...
Optimized scheduling is one of Lightning Bolt Scheduling's key strengths. I’m probably not the best...
A centralized ticketing system in Lightning Bolt Scheduling would benefit everyone and reduce our...
There are some basic functions that the Lightning Bolt Scheduling application doesn’t support that...
PerfectServe has a new functionality that has been in the beta testing stage for some time. I’m not...
I’m not aware of any unexpected costs from PerfectServe. There is a little lack of follow-through...
PerfectServe is available pretty much 24/7. When we have support calls, the technicians and actual...
PerfectServe is constantly making changes and adding improvements, and they do that quite rapidly....
With Telmediq, everybody gets everything, but Lightning Bolt Scheduling is more of a per-seat...
With Lightning Bolt Scheduling, the vendor had live training sessions geared toward each group that...
PerfectServe has been quite good to work with, and their support has been very good. They have a...
Scheduling transparency has been one of the biggest benefits that we have achieved with Lightning...
Lightning Bolt Scheduling produces outcomes. I would recommend Lightning Bolt Scheduling. One of the...
PerfectServe has been very helpful. Our PerfectServe representatives that we have had and worked...
Our call schedule is so complex with building rules to schedule. I don't know that that is...
Lightning Bolt Scheduling has helped us create the schedule easier. It takes some work in the...
Lightning Bolt Scheduling is relatively straightforward. We didn’t have to set it up alone. A...
Every time we have had an issue, PerfectServe has been quite timely. They are very responsive.
Lightning Bolt Scheduling is highly customizable and easy to use. We can make it look the way we...
PerfectServe recently rolled out an integration with Microsoft Outlook. That is great because...
PerfectServe is fantastic with support. The technical support person who is assigned to our account...
The solution's audit trail is terrible. When it comes to overall effectiveness, I'm super happy with...
The system is very easy for end users to use because of the way we built it out, but for me and my...
With Lightning Bolt Scheduling, things have been great. We have very few problems. I would...
Lightning Bolt Scheduling is not integrated with any of our internal server software. Everything is...
PerfectServe’s involvement is pretty good right now. They provide a good service. In spite of some...
PerfectServe promised that most of the schedule would be done by automatic generation, and that is...
I don't have any issues with Lightning Bolt Scheduling right now. I like that the vendor has...
Lightning Bolt Scheduling is a really great system to use to schedule physicians. Our scheduling...
The only area we believe could benefit from improvement is the Lightning Bold Scheduling mobile app....
Overall, our organization is very satisfied with Lightning Bolt Scheduling. We find the support and...
Our customer service representative is a miracle and deserves a promotion or a raise. We have been...
We would like PerfectServe to roll out a learner platform for Lightning Bolt Scheduling because...
PerfectServe is still among the top two market leaders in our area. We haven't had any trouble with...
We haven't had any disruptions or things like that with the system's upgrades in a long time. A...
Lightning Bolt Scheduling has been an easy system for our operations people and other physicians to...
Lightning Bolt Scheduling meets our needs because of the integration with our clinical communication...
I like the reliability of Lightning Bolt Scheduling and the ability to schedule many months in...
In Lightning Bolt Scheduling, there is a particular view that I want PerfectServe to do away with,...
I met with some of PerfectServe's top people recently. Additionally, PerfectServe is available when...
Lightning Bolt Scheduling is very customizable and complex. It is complicated from a workflow...
PerfectServe has been a very receptive partner, as opposed to certain other vendors who have been a...
With the things that Lightning Bolt Scheduling is able to generate, we don't have to use as much...
Once we set guidelines and rules, Lightning Bolt Scheduling should alert us when those rules can't...
I have talked to a few of the higher-ups at PerfectServe throughout our process because of all the...
There is supposed to be an integration between Lightning Bolt Scheduling and PerfectServe, and we...
Lightning Bolt Scheduling works as promoted, but I also didn't see a vendor demonstration. I just...
Commentary Summary
Comment Type Breakout