A+ = 93.0+
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C+ = 77.0-79.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
Market average: 94.1
Services average: 89.7
Overall performance score (100-point scale) |
Trend (2022-2023) |
Total evaluations |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|||
|
Guidehouse
Strategy, Growth, and Consolidation Consulting 
|
95.9 |
-1%
|
n=12
|
A+
|
A-
|
A+
|
A
|
A
|
||
| |
|
|
|
|||||||
|
Chartis
Strategy, Growth, and Consolidation Consulting
|
95.7 |
+9%
|
n=19
|
A+
|
A-
|
A
|
A
|
A
|
||
| |
|
|
|
|||||||
|
ECG Management Consultants
Strategy, Growth, and Consolidation Consulting
|
94.0 |
+1%
|
n=13
|
A
|
A
|
A
|
A
|
A-
|
||
50.0 |
100.0 |
|||||||||
loyalty
A+
operations
A-
relationship
A+
services
A
value
A
loyalty
A+
operations
A-
relationship
A
services
A
value
A
loyalty
A
operations
A
relationship
A
services
A
value
A-
Solutions Not Ranked
Ordered alphabetically
L
|
Overall Performance Score (100-point scale) |
Total evaluations |
Loyalty
|
Operations
|
Services
|
Value
|
|
|
EY
Strategy, Growth, and Consolidation Consulting |
96.9 |
n=6
|
A+
|
A-
|
A
|
A
|
| |
|
|
||||
|
PwC
Strategy, Growth, and Consolidation Consulting L |
85.4 |
n=3
|
A-
|
B
|
B+
|
C
|
L
&nbps;
EY
Strategy, Growth, and Consolidation Consulting
Strategy, Growth, and Consolidation Consulting
96.9
n=6
n=6
loyalty
A+
operations
A-
services
A
value
A
PwC
Strategy, Growth, and Consolidation Consulting L
Strategy, Growth, and Consolidation Consulting L
85.4
n=3
n=3
loyalty
A-
operations
B
services
B+
value
C
Other Notable Performances
Other Notable Performances
Ranked solutions for which at least 100% of respondents answered yes.
Avoids charging for every little thing?
Chartis
Strategy, Growth, and Consolidation Consulting
Strategy, Growth, and Consolidation Consulting
n=19 100%
Exceeds expectations?
Chartis
Strategy, Growth, and Consolidation Consulting
Strategy, Growth, and Consolidation Consulting
n=17 100%
Guidehouse
Strategy, Growth, and Consolidation Consulting
Strategy, Growth, and Consolidation Consulting
n=11 100%
Would you buy again?
Chartis
Strategy, Growth, and Consolidation Consulting
Strategy, Growth, and Consolidation Consulting
n=19 100%
Guidehouse
Strategy, Growth, and Consolidation Consulting
Strategy, Growth, and Consolidation Consulting
n=12 100%
Avoids charging for every little thing?
Chartis
Strategy, Growth, and Consolidation Consulting
Strategy, Growth, and Consolidation Consulting
n=19 100%
Exceeds Expectations?
Chartis
Strategy, Growth, and Consolidation Consulting
Strategy, Growth, and Consolidation Consulting
n=17 100%
Guidehouse
Strategy, Growth, and Consolidation Consulting
Strategy, Growth, and Consolidation Consulting
n=11 100%
Would you buy again?
Chartis
Strategy, Growth, and Consolidation Consulting
Strategy, Growth, and Consolidation Consulting
n=19 100%
Guidehouse
Strategy, Growth, and Consolidation Consulting
Strategy, Growth, and Consolidation Consulting
n=12 100%
