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Guidehouse Strategy, Growth, and Consolidation Consulting Commentary
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Subject Expert
Daniel Zeitner
VP of Engagement
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
Guidehouse did what they said they were going to do. They were transparent. They understood that...
Guidehouse was brought on to provide a comprehensive evaluation of our current operations and our...
Unlike other consultants who sit at the elbow and get the project over the finish line together,...
We chose Guidehouse because they were definitely the best value for us. I had also worked with...
We hired Guidehouse to do a review of operations, looking for opportunities to lower costs, improve...
The engagement was focused on creating very actionable outcomes. We frequently needed assistance and...
We were very satisfied. Guidehouse exceeded our expectations. We would welcome the opportunity to...
The firm's people are pros. Guidehouse has been consulting for a long time, so they haven't had a...
There were two areas where Guidehouse has driven the most value for us. The first was that we have...
Guidehouse had experience in our business issue due to their knowledge of other institutions and how...
There is a difference between what makes sense on paper and what makes sense operationally and...
This wasn’t an engagement where the firm recommended something unpopular or something that the...
Our organization has utilized Guidehouse in the past, so there is a comfort level with the...
I am satisfied with the outcome of our project with Guidehouse. Guidehouse knew that there were...
The one thing that I found really valuable was that the project manager from Guidehouse was an...
We pivoted a lot during the project, and Guidehouse was really fluid. Guidehouse is very adaptable,...
From an organizational standpoint, Guidehouse painted a really rosy picture of what an outcome could...
Our engagement with Guidehouse was a very positive experience, and I would recommend them to anybody...
One of the deciding factors for choosing Guidehouse was their experience. We were aware that...
Overall, Guidehouse exceeded expectations, but because there were so many different phases to the...
Commentary Summary
Comment Type Breakout