2021 Best In KLAS Strategy, Growth & Consolidation Consulting

Best in KLAS

2021 Best in KLAS Awards - Software and Professional Services

02 February 21 | Mark Allphin and Sam Eaquinto

The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care. All rankings are a direct result of the feedback of thousands of providers over the last year. A Best in KLAS award signifies to the healthcare IT industry the commitment and partnership that the top vendors should provide. Read the report to see the top-rated medical software and services for 2021. Watch sessions from our first-ever virtual Best In KLAS Award Show to hear from the winning vendors in each segment. View Awards Show Recordings

Company/solution	Overall score	Total evaluations	Trend (2020-2021)	Loyalty	Operations	Relationship	Services	Value

Guidehouse (formerly Navigant)	96.3	n=8	0%	A+	A	A+	B+	A+

ECG Management Consultants	93.4	n=22	0%	A	A	A	A	B+

Accenture	92.1	n=6	0%	A	B+	A	B+	A-

Premier Inc. Premier	91.4	n=6	0%	A+	A	A	A-	B-

Chartis Group	90.9	n=11	0%	A	B+	A	A-	B

PwC	83.2	n=7	0%	B	C+	B+	B-	C+

Optum	79.3	n=9	0%	B	B	C	B-	C-
	50.0	100.0		*Limited Data

Company/solution	Trend (2020-2021)	Culture	Loyalty	Operations	Product	Relationship	Value

Guidehouse (formerly Navigant) 96.3 n=8 COMMENTS	0%	A+	A	A+	B+	A+
ECG Management Consultants 93.4 n=22 COMMENTS	0%	A	A	A	A	B+
Accenture 92.1 n=6 COMMENTS	0%	A	B+	A	B+	A-
Premier Inc. Premier 91.4 n=6 COMMENTS	0%	A+	A	A	A-	B-
Chartis Group 90.9 n=11 COMMENTS	0%	A	B+	A	A-	B
PwC 83.2 n=7 COMMENTS	0%	B	C+	B+	B-	C+
Optum 79.3 n=9 COMMENTS	0%	B	B	C	B-	C-

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