A+ = 93.0+
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C+ = 77.0-79.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
Market average: 90.9
Services average: 89.7
Overall performance score (100-point scale) |
Trend (2021-2022) |
Total evaluations |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|||
|
Guidehouse
(formerly Navigant) Strategy, Growth, and Consolidation Consulting 
|
97.3 |
+1%
|
n=8
|
A+
|
A
|
A+
|
A
|
A+
|
||
| |
|
|
|
|||||||
|
ECG Management Consultants
Strategy, Growth, and Consolidation Consulting
|
93.5 |
0%
|
n=24
|
A
|
A
|
A
|
A
|
A-
|
||
| |
|
|
|
|||||||
|
Chartis
Group Strategy, Growth, and Consolidation Consulting
|
87.7 |
-4%
|
n=6
|
A
|
B
|
A-
|
A-
|
C+
|
||
50.0 |
100.0 |
|||||||||
loyalty
A+
operations
A
relationship
A+
services
A
value
A+
loyalty
A
operations
A
relationship
A
services
A
value
A-
loyalty
A
operations
B
relationship
A-
services
A-
value
C+
Solutions Not Ranked
Ordered alphabetically
L
|
Overall Performance Score (100-point scale) |
Total evaluations |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|
|
Accenture
Strategy, Growth, and Consolidation Consulting L |
85.2 |
n=4
|
A-
|
B
|
A-
|
B+
|
C
|
| |
|
|
|
||||
|
Premier Inc
Premier Strategy, Growth, and Consolidation Consulting L |
95.6 |
n=5
|
A+
|
A+
|
A
|
A+
|
A-
|
| |
|
|
|
||||
|
PwC
Strategy, Growth, and Consolidation Consulting L |
86.7 |
n=5
|
B+
|
B
|
A-
|
B+
|
B-
|
L
&nbps;
Accenture
Strategy, Growth, and Consolidation Consulting L
Strategy, Growth, and Consolidation Consulting L
85.2
n=4
n=4
loyalty
A-
operations
B
relationship
A-
services
B+
value
C
Premier Inc
Premier Strategy, Growth, and Consolidation Consulting L
Premier Strategy, Growth, and Consolidation Consulting L
95.6
n=5
n=5
loyalty
A+
operations
A+
relationship
A
services
A+
value
A-
PwC
Strategy, Growth, and Consolidation Consulting L
Strategy, Growth, and Consolidation Consulting L
86.7
n=5
n=5
loyalty
B+
operations
B
relationship
A-
services
B+
value
B-
