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ECG Management Consultants Strategy, Growth, and Consolidation Consulting Commentary
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What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
The main thing I would recommend is to set a clear timeline for how long we want the project to last...
I don't know how much we paid ECG Management Consultants, but they were invaluable. I'm sure that...
ECG Management Consultants was very easy to work with and exceptionally organized. We had many...
Our main point person worked on the day-to-day work, and they were very available and engaged in the...
We had a very specific situation, so I'd recommend the firm for our situation. If someone is moving...
One area of opportunity for ECG Management Consultants was around policy development. I don't think...
ECG Management Consultants was definitely able to meet the expected outcomes. We had very clear...
In part, we used ECG Management Consultants because of their reputation, work with other schools,...
There are two different types of relationships people would be looking for in this space. They could...
When it comes to whether the firm's work leads to actionable deliverables, I would say that it is a...
The firm doesn't always exceed expectations, but they have exceeded expectations in how they are...
The firm has gotten better about letting us know where they are on projects. But sometimes it is a...
We almost exclusively use ECG Management Consultants instead of another consulting firm because of...
One of the best things about ECG Management Consultants is that they get to know their clients and...
ECG Management Consultants was experienced when it came to their expertise in the specific area that...
One outcome we’ve seen from our engagement with ECG Management Consultants is that it's much clearer...
We are pleased with the engagement as a whole. The implementation has been delayed. It is a little...
By working with ECG Management Consultants, we’ve had improved organic growth, improved strategic...
ECG Management Consultants is really organized. They're very good at meeting deadlines and helping...
Sometimes, with consulting firms like ECG Management Consultants, the more experienced people cost...
ECG Management Consultants helps us with whatever we're trying to do, whether it's solving a problem...
An outcome from our engagement was improved organic growth. ECG Management Consultants worked with...
ECG Management Consultants is very experienced. They're a very boutique firm. They have really deep...
The firm’s deliverables were very actionable. We used their deliverables to have discussions with...
We did what we needed to do with ECG Management Consultants, but they didn't add value in places...
One of the people we had from ECG Management Consultants did not resonate well with our executive...
Some of the basic project management aspects of our engagement with the firm were lacking. We had to...
If there were a slight opportunity for improvement for ECG Management Consultants, it would be in...
ECG Management Consultants has experienced principal consultants, has effective project management,...
ECG Management Consultants is definitely expensive. When we receive their proposals and consider...
I don't really have anything I would say ECG Management Consultants need to improve. One thing that...
With ECG Management Consultants, if I have a question, I know exactly who I'm working with. I email...
I've never felt that the firm has made a questionable recommendation. They always explain the...
We haven't gotten to outcomes yet because we haven't implemented yet. But the deliverables exceeded...
I can't think of any gaps in the firm's service. They were always there for us and took calls on the...
Within our physician group, we've long had a problem with access. We were looking for some industry...
ECG Management Consultants was very reasonable on the fees, and they always have been. I wasn't...
When we first talked about engaging the firm, they were called Lumina Health Partners, and then they...
ECG Management Consultants was very experienced. They knew things off the top of their head. They...
We did consider some other firms. Some were more generalized, while others were smaller boutique...
ECG Management Consultants' people are very skilled with high emotional intelligence. From an...
I wouldn't engage with ECG Management Consultants again, but that is more because we're not ready...
All we can do is do our best, learn, and get better. ECG Management Consultants is incredibly...
The gap in the project with ECG Management Consultants had to do with aligning the vision, mission,...
The challenge we have is that in any engagement, there's ECG Management Consultants' responsibility...
With ECG Management Consultants, we've gotten clarity around vision, mission, strategy, plan, and...
The advice I would give someone engaging with ECG Management Consultants would be to be certain in...
The consultants from ECG Management Consultants always went above and beyond our expectations. They...
ECG Management Consultants is the leader in the field, and they are great to work with. I have no...
Overall, ECG Management Consultants was a great partner. They were very open to feedback and made...
We'd like to see a little more detail in the actionable items that ECG Management Consultants...
The firm's team is extremely responsive and knowledgeable. ECG Management Consultants has been an...
Our team loves ECG Management Consultants. The firm's leaders have delivered exceptional value and...
Once we do the initial competitive evaluation and ECG Management Consultants proves their value, we...
The outcomes we have achieved with ECG Management Consultants include alignment on oncology strategy...
ECG Management Consultants' consultants are humble. They know how to serve a client. They know how...
ECG Management Consultants has deep subject matter experts. I don't want somebody who does pharmacy...
The key benefits we’ve achieved with the firm are a better plan for targeted growth and a clear...
I wish we had spent more time on AI in some support areas to create capacity for more work and...
For the most part, ECG Management Consultants’ insights were actionable. The firm's people are...
We did great strategy work with ECG Management Consultants. In terms of the assessment they did...
ECG Management Consultants is very experienced. We got a very senior team of highly qualified...
ECG Management Consultants sends consultants who will come clean our clock and tell us what time it...
ECG Management Consultants is a good firm and has amazing products, but I never give them a perfect...
For ECG Management Consultants to exceed our expectations, we would need to achieve the mutually...
The most valuable contribution from ECG Management Consultants has been how they structured the...
ECG Management Consultants has demonstrated strong active listening and responsiveness. When we...
The analytics ECG Management Consultants presented were strong and actionable, using metrics we...
I was not pleased with the consultants from ECG Management Consultants that we got in a certain area...
The majority of what ECG Management Consultants told us that we should be doing, we already knew, so...
The benefit we received from ECG Management Consultants' service is that our governance structure is...
The experience was good. The firm's people are very professional and know their stuff. I don't have...
ECG Management Consultants validated what we thought the problem was, and now it comes down to how...
We chose ECG Management Consultants because the project was full of detail-oriented work. We needed...
We got our money’s worth with ECG Management Consultants, but it was a lot of money. We are not used...
ECG Management Consultants was extremely straightforward. They are the only consulting firm that I...
ECG Management Consultants utilized the talent that they had in an appropriate manner. The lead was...
ECG Management Consultants definitely met expectations. If I were to do the work, I would be the bad...
I would rate ECG Management Consultants' subject matter expertise very high when it came to the...
We had a good partnership with ECG Management Consultants, given the history and relationships that...
ECG Management Consultants is very experienced, and although I always consider other firms based on...
ECG is a Siemens Healthineers company, so sometimes the initial contract has a little too much, but...
The work we are doing with ECG will bring tremendous benefit to our patients, and it will open up...
ECG has a deep bench. We have had projects with the firm where a person we have had just hasn’t...
We have used ECG in the past, and we continue to work with them because the people I work with at...
There is a spectrum within the team as far as level of expertise goes. Some of the firm's team...
ECG Management Consultants consistently met our expectations. They certainly did what they were...
ECG Management Consultants’ senior managers were really good, strategic thinkers. I can't say they...
Sometimes it felt like our project management team was doing work that we thought the consultant...
The firm was really accessible and available. They brought in others as needed. In addition, they...
The work the firm did continues to live on, and it was developed in a way that has enabled us to...
The firm exceeded our expectations. I had high expectations when we started the project because we...
The process went very smoothly, and the board and subcommittees involved were engaged. We got a lot...
ECG Management Consultants met all expectations. The project was not driven by outcomes. ECG...
We issued an RFP for our project that looked at a bunch of different firms. We chose ECG Management...
ECG Management Consultants could be cheaper. They cost a lot of money. However, we have a clear...
I would recommend ECG Management Consultants. We use ECG Management Consultants for a lot of...
ECG Management Consultants did a good job. I liked their sensitivity analysis. They were able to...
ECG Management Consultants was always available to us to the point where we felt like we were their...
The firm's executive involvement is the reason we went back to them. We are happy to be working with...
Consultants are expensive. But when we think about the end product and what it would have cost us to...
ECG Management Consultants is incredibly knowledgeable and highly professional. Their depth of...
We would have liked to see ECG Management Consultants do better with the design of the reports they...
We liked ECG Management Consultants’ personality, friendliness, and knowledge in the area we were...
ECG Management Consultants was really able to get stuff turned around quickly. However, getting to...
ECG Management Consultants were very flexible in terms of how we approached our focus groups. They...
ECG Management Consultants had a good general understanding of the market and how to carry out the...
Our experience with ECG Management Consultants in this particular area wasn’t as strong as what we...
Many of the firms I have worked with in the past rely heavily on email communication, and that often...
What makes working with the ECG Management Consultants team so easy is their accessibility and...
The only challenge we have encountered with ECG Management Consultants is in areas outside their...
ECG Management Consultants is highly experienced and has become a trusted partner for our...
We are going to rely on the firm because they have some very strong expertise in the area we are...
The firm exceeds our expectations a majority of the time. What we are doing is a very risky...
We chose ECG Management Consultants because we have done work with them as an organization in other...
The thing that stood out the most to us with ECG Management Consultants’ execution was the...
ECG Management Consultants has been excellent with their intellectual support and thought...
We chose ECG Management Consultants because we had worked with them on another project, so we had a...
ECG Management Consultants charged us for travel, but they did not nitpick us to death on that...
One of the biggest things about ECG Management Consultants is that when we have concerns, they are...
ECG Management Consultants is generally perfect with their execution. We work with them so closely,...
It would be helpful for ECG Management Consultants to do a better job of marketing the services that...
When we choose ECG Management Consultants to work on a project with us, it is generally based on the...
I had to do some of the work to direct ECG Management Consultants. We were trying to challenge them...
ECG Management Consultants is good. They are a boutique firm, so just knowing who the leaders are is...
We had to feed the firm's consultants the input. They were just afraid to make recommendations. That...
Commentary Summary
Comment Type Breakout