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ECG Management Consultants Strategy, Growth, and Consolidation Consulting Commentary
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Subject Expert
Mike Smith
VP of Engagement
KLAS VP of Engagement - Mike Smith
 

Commentary Summary

Comment Type Breakout

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VP/Other Executive

Relationship, Services

ECG Management Consultants sends consultants who will come clean our clock and tell us what time it...

Unrated
Jan 2026

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VP/Other Executive

Relationship, Services

ECG Management Consultants is a good firm and has amazing products, but I never give them a perfect...

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Jan 2026

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VP/Other Executive

Operations, Value

For ECG Management Consultants to exceed our expectations, we would need to achieve the mutually...

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Jan 2026

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VP/Other Executive

Operations, Value

The most valuable contribution from ECG Management Consultants has been how they structured the...

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Jan 2026

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VP/Other Executive

Relationship, Services

ECG Management Consultants has demonstrated strong active listening and responsiveness. When we...

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Jan 2026

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VP/Other Executive

Relationship, Operations, Value

The analytics ECG Management Consultants presented were strong and actionable, using metrics we...

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Jan 2026

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VP/Other Executive

Loyalty, Operations, Services

I was not pleased with the consultants from ECG Management Consultants that we got in a certain area...

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Jan 2026

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VP/Other Executive

Operations, Value

The majority of what ECG Management Consultants told us that we should be doing, we already knew, so...

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Jan 2026

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VP/Other Executive

Relationship, Services

The benefit we received from ECG Management Consultants' service is that our governance structure is...

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Jan 2026

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VP/Other Executive

Relationship

The experience was good. The firm's people are very professional and know their stuff. I don't have...

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Jan 2026

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VP/Other Executive

Relationship, Operations

ECG Management Consultants validated what we thought the problem was, and now it comes down to how...

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Jan 2026

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CMO

Loyalty, Operations

We chose ECG Management Consultants because the project was full of detail-oriented work. We needed...

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Dec 2025

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CMO

Relationship, Operations, Value

We got our money’s worth with ECG Management Consultants, but it was a lot of money. We are not used...

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Dec 2025

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CMO

Relationship, Operations, Value

ECG Management Consultants was extremely straightforward. They are the only consulting firm that I...

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Dec 2025

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CMO

Relationship, Operations

ECG Management Consultants utilized the talent that they had in an appropriate manner. The lead was...

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Dec 2025

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VP/Other Executive

Relationship, Operations

ECG Management Consultants definitely met expectations. If I were to do the work, I would be the bad...

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Dec 2025

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VP/Other Executive

Relationship, Operations

I would rate ECG Management Consultants' subject matter expertise very high when it came to the...

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Dec 2025

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VP/Other Executive

Loyalty, Relationship, Operations

We had a good partnership with ECG Management Consultants, given the history and relationships that...

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Dec 2025

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CEO/President

Relationship, Services, Value

ECG Management Consultants is very experienced, and although I always consider other firms based on...

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Dec 2025

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COO

Loyalty, Value

ECG is a Siemens Healthineers company, so sometimes the initial contract has a little too much, but...

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Dec 2025

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COO

Value

The work we are doing with ECG will bring tremendous benefit to our patients, and it will open up...

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Dec 2025

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COO

Services

ECG has a deep bench. We have had projects with the firm where a person we have had just hasn’t...

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Dec 2025

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COO

Loyalty, Relationship, Services, Value

We have used ECG in the past, and we continue to work with them because the people I work with at...

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Dec 2025

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VP/Other Executive

Relationship, Operations

There is a spectrum within the team as far as level of expertise goes. Some of the firm's team...

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Nov 2025

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VP/Other Executive

Relationship

ECG Management Consultants consistently met our expectations. They certainly did what they were...

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Nov 2025

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VP/Other Executive

Relationship

ECG Management Consultants’ senior managers were really good, strategic thinkers. I can't say they...

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Nov 2025

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VP/Other Executive

Services

Sometimes it felt like our project management team was doing work that we thought the consultant...

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Nov 2025

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VP/Other Executive

Relationship

The firm was really accessible and available. They brought in others as needed. In addition, they...

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Nov 2025

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VP/Other Executive

Loyalty, Relationship

The work the firm did continues to live on, and it was developed in a way that has enabled us to...

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Nov 2025

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VP/Other Executive

Loyalty, Relationship, Operations

The firm exceeded our expectations. I had high expectations when we started the project because we...

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Nov 2025

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VP/Other Executive

Relationship, Operations

The process went very smoothly, and the board and subcommittees involved were engaged. We got a lot...

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Nov 2025

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Director

Operations

ECG Management Consultants met all expectations. The project was not driven by outcomes. ECG...

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Nov 2025

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Director

Loyalty, Relationship, Operations

We issued an RFP for our project that looked at a bunch of different firms. We chose ECG Management...

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Nov 2025

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Director

Value

ECG Management Consultants could be cheaper. They cost a lot of money. However, we have a clear...

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Nov 2025

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Director

Relationship, Services

I would recommend ECG Management Consultants. We use ECG Management Consultants for a lot of...

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Nov 2025

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Director

Relationship, Operations

ECG Management Consultants did a good job. I liked their sensitivity analysis. They were able to...

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Nov 2025

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Director

Relationship

ECG Management Consultants was always available to us to the point where we felt like we were their...

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Nov 2025

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Director

Loyalty, Relationship

The firm's executive involvement is the reason we went back to them. We are happy to be working with...

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Nov 2025

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Director

Value

Consultants are expensive. But when we think about the end product and what it would have cost us to...

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Nov 2025

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Director

Relationship, Operations

ECG Management Consultants is incredibly knowledgeable and highly professional. Their depth of...

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Nov 2025

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Director

Relationship

We would have liked to see ECG Management Consultants do better with the design of the reports they...

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Nov 2025

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Director

Relationship

We liked ECG Management Consultants’ personality, friendliness, and knowledge in the area we were...

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Nov 2025

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Director

Operations

ECG Management Consultants was really able to get stuff turned around quickly. However, getting to...

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Nov 2025

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Director

Relationship

ECG Management Consultants were very flexible in terms of how we approached our focus groups. They...

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Nov 2025

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COO

Relationship, Operations, Services

ECG Management Consultants had a good general understanding of the market and how to carry out the...

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Nov 2025

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COO

Relationship, Operations

Our experience with ECG Management Consultants in this particular area wasn’t as strong as what we...

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Nov 2025

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VP/Other Executive

Relationship, Services

Many of the firms I have worked with in the past rely heavily on email communication, and that often...

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Nov 2025

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VP/Other Executive

Relationship, Services

What makes working with the ECG Management Consultants team so easy is their accessibility and...

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Nov 2025

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VP/Other Executive

Operations

The only challenge we have encountered with ECG Management Consultants is in areas outside their...

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Nov 2025

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VP/Other Executive

Relationship, Operations

ECG Management Consultants is highly experienced and has become a trusted partner for our...

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Nov 2025

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VP/Other Executive

Loyalty, Relationship

We are going to rely on the firm because they have some very strong expertise in the area we are...

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Nov 2025

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VP/Other Executive

Relationship

The firm exceeds our expectations a majority of the time. What we are doing is a very risky...

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Nov 2025

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VP/Other Executive

Loyalty, Relationship

We chose ECG Management Consultants because we have done work with them as an organization in other...

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Nov 2025

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CMO

Loyalty, Relationship, Services

The thing that stood out the most to us with ECG Management Consultants’ execution was the...

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Nov 2025

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CMO

Relationship, Operations

ECG Management Consultants has been excellent with their intellectual support and thought...

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Nov 2025

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CEO/President

Loyalty, Relationship, Operations

We chose ECG Management Consultants because we had worked with them on another project, so we had a...

Unrated
Oct 2025

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CEO/President

Value

ECG Management Consultants charged us for travel, but they did not nitpick us to death on that...

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Oct 2025

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CEO/President

Relationship, Services

One of the biggest things about ECG Management Consultants is that when we have concerns, they are...

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Oct 2025

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Director

Relationship, Operations

ECG Management Consultants is generally perfect with their execution. We work with them so closely,...

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Oct 2025

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Director

Relationship, Operations

It would be helpful for ECG Management Consultants to do a better job of marketing the services that...

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Oct 2025

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Director

Relationship, Operations

When we choose ECG Management Consultants to work on a project with us, it is generally based on the...

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Oct 2025

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VP/Other Executive

Operations

I had to do some of the work to direct ECG Management Consultants. We were trying to challenge them...

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Oct 2025

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VP/Other Executive

Relationship

ECG Management Consultants is good. They are a boutique firm, so just knowing who the leaders are is...

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Oct 2025

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VP/Other Executive

Relationship, Operations

We had to feed the firm's consultants the input. They were just afraid to make recommendations. That...

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Oct 2025

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CIO

Value

ECG Management Consultants could improve their pricing fees.

Unrated
Oct 2025

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CIO

Relationship, Operations

ECG Management Consultants' strength is their experience with similar customers, and their...

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Oct 2025

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CIO

Relationship, Operations

Our project with ECG Management Consultants has been good and very collaborative. They listen, they...

Unrated
Oct 2025

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