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AccuReg Patient Access
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User Commentary

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Manager

We are pretty satisfied with AccuReg Patient Access. We like its reporting because we can get it...

Jul 2021
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Manager

We are typically trained to improve the tool as much as we can and to make it as robust as possible,...

Jul 2021
||
(0)
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Manager

The solution would be better for me if its billing and invoicing were simplified. The way that the...

Jul 2021
||
(0)
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Director

One of the challenges that we have with the solution is that it needs insurance information in order...

Jun 2021
||
(0)
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Director

AccuReg's accuracy tool and product are very good tools, but unfortunately, they are priced a little...

Jun 2021
||
(0)
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Director

I appreciate that AccuReg has taken a leadership position in the industry. They really support our...

Jun 2021
||
(0)
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Director

My overall experience with AccuReg has been very positive. They have a really great service team...

Jun 2021
||
(0)
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Director

AccuReg's user interface is amazing. It is a clean interface that is easy to use. The solution is...

Jun 2021
||
(0)
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Manager

Working with AccuReg is easy. There is no real pushback on our needs that we have in the hospital....

May 2021
||
(0)
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Manager

We are opening a new location, and we aren't able to fully test with AccuReg because they don’t have...

May 2021
||
(0)
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Manager

We have put a lot of investment into building out AccuReg Patient Access. The product is definitely...

May 2021
||
(0)
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Manager

AccuReg Patient Access’ functionality is still a work in progress. The vendor has new offerings, but...

May 2021
||
(0)
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Director

AccuReg made promises about some particular types of things that they could do, and we have been...

May 2021
||
(0)
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Director

We have regular calls with AccuReg. They have a website that we go to when we log tickets. But we...

May 2021
||
(0)
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Director

I don’t necessarily feel like I need to see executive involvement. I feel like when we were in the...

May 2021
||
(0)
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Director

AccuReg's system is a great, quality tool that helps our staff, but there are some hindrances to our...

May 2021
||
(0)
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Director

I hope that over the next year we make our way over some of the obstacles that we are currently...

May 2021
||
(0)
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Manager

We are looking to replace AccuReg Patient Access. We have lived with it, and it is time to see what...

Apr 2021
||
(0)
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Manager

AccuReg is timely. The vendor's people do a good job. I am excited that the vendor has continued to...

Mar 2021
||
(0)
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Manager

AccuReg does a good job of helping us. I have been pleased with their response times and...

Mar 2021
||
(0)
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Analyst/Coordinator

Some of the technical issues that I have been unhappy with in the past have been resolved over the...

Mar 2021
||
(0)
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Analyst/Coordinator

Our last support person was with us for a few years, and we could tell that that person was learning...

Mar 2021
||
(0)
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Analyst/Coordinator

AccuReg generally keeps their promises, but we don't always get resolutions. The vendor will tell us...

Mar 2021
||
(0)
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Analyst/Coordinator

AccuReg Patient Access has a great QA tool. That tool allows us to utilize our antiquated...

Mar 2021
||
(0)
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Director

The solution is missing some functionality in the way that it processes messages. Getting everything...

Feb 2021
||
(0)
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Director

I struggle with the solution's EDI department. It is like Fort Knox. The same is true of the...

Feb 2021
||
(0)
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Director

The vendor didn't really change anything during the COVID-19 pandemic. I really thought that they...

Feb 2021
||
(0)
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Analyst/Coordinator

We would buy the solution again for the QA, and we also really enjoy the patient-tracker feature. I...

Feb 2021
||
(0)
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Analyst/Coordinator

I am kind of satisfied with the level of integration, but I am not extremely satisfied.

Feb 2021
||
(0)
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Analyst/Coordinator

The system doesn’t always function for us. It does function most of the time, but there are times...

Feb 2021
||
(0)
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Analyst/Coordinator

We have a really good representative. We talk to that person regularly. That person is pretty...

Feb 2021
||
(0)
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Analyst/Coordinator

AccuReg tries to keep their promises as best as they can. They will work with us to customize the QA...

Feb 2021
||
(0)
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Manager

I am pretty satisfied with this solution. The program does everything that we hoped it would. There...

Oct 2020
||
(0)
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Manager

There was one thing that I wanted this solution to improve, but the vendor has already improved it....

Oct 2020
||
(0)
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Manager

Our initial training with AccuReg Software was fine. We don't have any ongoing training, but we do...

Oct 2020
||
(0)
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Manager

AccuReg Software really supports my goals. We are planning to implement additional functionality,...

Oct 2020
||
(0)
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Director

I don’t know that it is the vendor's fault that things are the way they are. The vendor is very...

Oct 2020
||
(0)
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Director

There aren't a lot of things that I like about the product. New systems perform a lot of the same...

Oct 2020
||
(0)
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