Clearance Patient Access Suite Commentary
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Subject Expert
Shawn Howell
Engagement Partner
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User Commentary
Relationship
We have a great relationship with Optum.
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Relationship
We have had some recent challenges that are taking a little longer to resolve than I would have...
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Product
We are doing a rollout right now to make Clearance Patient Access Suite automated. Right now, it is...
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Product
The system can get a bit delayed. It could be quicker at times, but there are times when the system...
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Product
One strength of the system is that we can look back at eligibility for older dates because some of...
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Relationship
Optum is very difficult to deal with in all areas. The web portal is difficult to navigate for prior...
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Commentary Summary
Comment Type Breakout