AdvancedMD PM Commentary
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Subject Expert
Chris Clune
Research Director
Commentary Summary
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User Commentary
Operations, Value
There are a lot of ways to customize how the doctors do their reports. AdvancedMD could give more...
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Culture, Operations
The implementation was rocky in the beginning. We had a trainer who just wasn't great. The person...
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Loyalty, Product
The systems all work very well with each other between the EHR, PM system, reporting systems, and...
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Value
AdvancedMD does charge us. Every time a payer gets disconnected because of the Optum issue, we have...
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Relationship
AdvancedMD’s support depends on the day. There are days when we try to call one of the phone support...
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Product, Value
Other than some issues we are dealing with, AdvancedMD PM works pretty well. We wouldn't be able to...
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Product
Compared to what the solution was before, AdvancedMD PM has been disappointing. The solution needs...
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Loyalty
Currently, AdvancedMD PM is part of our long-term plans. However, we are checking to see whether...
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Loyalty, Operations, Product
Coming from an IT perspective, I have some problems with the system, and I don't particularly love...
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Loyalty, Product
I really like the fact that AdvancedMD is updating all of these legacy platforms into different...
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Relationship
Today, I would not buy AdvancedMD's system again. I would be looking for something else. With some...
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Product
A lot of the problems I have with AdvancedMD's system are unique to the fact that we have an old...
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Loyalty, Product
I want to go to another solution; I don't want to look at all these things that have nothing to do...
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Loyalty, Product
There are a lot of half-baked ideas that almost get finished, and then AdvancedMD moves on to the...
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Relationship
AdvancedMD’s support is not as good as it used to be. I have legitimately argued with AdvancedMD’s...
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Relationship
AdvancedMD’s support and sales people and a lot of those in the company are driven with an attitude...
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Culture, Value
I have an issue with AdvancedMD’s pricing structure. The vendor just added a new white-glove service...
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Product, Value
AdvancedMD PM is good. I can't think of anything AdvancedMD PM does that I think is great. It has...
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Product
Overall, the system is robust.
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Product
Coming from a server-based PM, it worked a little differently than AdvancedMD PM because it was not...
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Operations, Product
The onboarding and data transfer from our previous PM to AdvancedMD wasn’t clear; we were promised a...
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Loyalty, Product
AdvancedMD PM did not have the ability for patients to text, and that affected the patients a bit....
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Operations
AdvancedMD trained with the upper level of our organization, but there was never a lower-level...
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