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KLAS Research Director - Aaron Gleave
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Aaron Gleave

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aaron.gleave@klasresearch.com

 
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Analyst/Coordinator

I like that when I enter EOBs in the system, the system subtracts the amount, so I know what is...

May 2021
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Analyst/Coordinator

I like how easy AdvancedMD PM is to use. I am really fast with the system. If I have to work on the...

May 2021
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Director

We are not surprised by unexpected charges. We are definitely in the parameters of the structure....

Jan 2021
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Director

I had to train myself based on my own knowledge and help manuals I pieced together. If we want to...

Jan 2021
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Director

I find AdvancedMD’s web support to be really helpful. I don’t really use the phone support too...

Jan 2021
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Director

Overall, the system does what we need it to do, as long as we don’t need it to do anything spectacular....

Jan 2021
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Director

AndvancedMD PM is easy to use. It hardly takes me any time to train people on it. Within just a...

Jan 2021
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Director

The only thing I would enhance in AdvancedMD's system would be the reporting. We have had to pay to...

Jan 2021
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Physician

We meet periodically with AdvancedMD. They streamline the clearinghouse with billing, and the clean...

Jan 2021
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Physician

When we initially started with AdvancedMD, they were pretty poor in the way they rolled the system...

Jan 2021
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CEO/President

In the field that I specialize in, there are better clinical tools that are easier to use than...

Dec 2020
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CEO/President

I would rate the vendor’s training a little low because of the quality and availability of the...

Dec 2020
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CEO/President

AdvancedMD is pretty good at delivering capabilities, but I don’t feel like we really have much...

Dec 2020
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Nurse

In terms of the product working as promoted, it seems to work better on the PM side than the EHR...

Nov 2020
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Nurse

Certain areas do certain things, and we have to look at multiple areas to find the information that...

Nov 2020
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Manager

We have a lot of frustrations with AdvancedMD PM. The system has multiple issues with functionality,...

Nov 2020
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Manager

Everything with AdvancedMD has a per-provider cost, even when that doesn't seem necessary. If we...

Nov 2020
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Manager

There were a lot of promises made by AdvancedMD during the implementation that led us to set up the...

Nov 2020
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Manager

The training videos are not updated. The videos are for the older model, so the training doesn't...

Nov 2020
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Manager

We are currently evaluating whether we want to switch products in the future. If there were other...

Nov 2020
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Manager

I do like the ease of use. And I like the fact that a lot of the functionality is all in one place....

Nov 2020
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Manager

I like the eligibility functionality. It could use some enhancements but is still a pretty good...

Nov 2020
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Manager

The billing is pretty straightforward. With claims submissions, I do like the tool, and I do like...

Nov 2020
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Manager

AdvancedMD really needs a tool in which the patient’s registration can be more electronic and the...

Nov 2020
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Manager

One of the biggest issues with the software is the fact that the system doesn’t allow us to create a...

Nov 2020
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Manager

Unless the payment is posted electronically to the account through an ERA with the clearinghouse,...

Nov 2020
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Manager

The reporting looks really slick and fancy, but it is a bit difficult to get down to the nuts and...

Nov 2020
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Manager

Things with the product are going okay. We had some hiccups in the beginning. We had to request...

Sep 2020
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Manager

I don’t really feel like the product is for mental health physicians as much as it is for regular...

Sep 2020
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Manager

The system gets the job done. I feel like there is a lot more that I still have to do, and the whole...

Sep 2020
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Manager

There is no new technology from AdvancedMD, and there is nothing they have shown us. When we have...

Sep 2020
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Manager

We have issues with emails going out and notifications not being sent to patients. The system is...

Sep 2020
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Manager

When the system does work with the emails, patients, and links, it is cool. Right now, with everyone...

Sep 2020
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