AdvancedMD PM Commentary
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Chris Clune
Research Director
KLAS Research Director - Chris Clune
 
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Director

Culture, Loyalty, Value

I wouldn't buy this solution again because it is not specific to our specialty. Historically, the...

Feb 2024
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Director

Product

Several years ago, the vendor came up with a great template system to help with templates in the...

Feb 2024
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Director

Value

The vendor used to be worse about nickel-and-diming, but currently, I don't experience a lot of...

Feb 2024
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Director

Operations

When I call the vendor and ask for training and help, they do pretty well. They create a lot of good...

Feb 2024
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Director

Product

The product's integration capabilities could definitely be better. I do a lot of stuff with MIPS...

Feb 2024
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Director

Relationship

The vendor tries to be proactive. I would never get into the medical record field because everybody...

Feb 2024
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Director

Loyalty, Relationship

I don't expect our satisfaction with the product to change. Some of the things I want changed about...

Feb 2024
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Director

Loyalty, Product

We use an integrated tool called OpenEdge for taking payments through AdvancedMD PM. Now, there is...

Feb 2024
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Director

Relationship

When I give the vendor feedback about certain things, they don't answer, and then they move on with...

Feb 2024
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Director

Relationship, Product

One issue we are dealing with is a change management issue. AdvancedMD used to lack certain...

Feb 2024
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