AdvancedMD PM
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Aaron Gleave
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KLAS Research Director - Aaron Gleave
 
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User Commentary

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CEO/President

Functionality and Upgrades

When I found the product, it was exactly what we needed. The billing is very good, and I really love...

Apr 2022
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CEO/President

ROI / Cost (care and feeding)

In comparison to other software, AdvancedMD PM is more expensive. The software that I used to have...

Apr 2022
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CEO/President

Lessons Learned

The product is in our long-term plans for now, but we are contemplating other options for sure. We...

Apr 2022
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CEO/President

Interfacing and Integration

The product’s integration could be better because we have tried to share electronic billing files,...

Apr 2022
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CEO/President

Functionality and Upgrades

The product’s ease of use is good. I feel like the PM product is dialed in.

Apr 2022
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CEO/President

Functionality and Upgrades

The vendor focuses a lot on what the product looks like instead of the actual functionality. The...

Apr 2022
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Manager

Implementation and Training

AdvancedMD's training is a little disorganized. The vendor puts videos in one place and reference...

Mar 2022
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Manager

Interfacing and Integration

We have had issues with trying to integrate pieces of different modules that the vendor has sold us....

Mar 2022
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Manager

Functionality and Upgrades

The vendor uses OpenEdge's system for credit card payments. OpenEdge is one of their new business...

Mar 2022
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Manager

Functionality and Upgrades

AdvancedMD has a lot of room for improvement. Unfortunately, their upgrades don't focus on certain...

Mar 2022
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Manager

Service and Support

We have had some issues with AdvancedMD PM recently. The vendor has increased their support staff...

Mar 2022
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Manager

Functionality and Upgrades

AdvancedMD PM is a good system that needs some updates. However, the vendor is releasing lots of...

Mar 2022
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Manager

Relationship

We have a good representative from AdvancedMD. That person is very responsive to calls and emails....

Mar 2022
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Manager

Functionality and Upgrades

AdvancedMD PM is extremely customizable. We can create our schedules to be whatever we want them to...

Feb 2022
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Manager

Functionality and Upgrades

There are some bugs when we try to switch in-office appointments to telehealth appointments. It...

Feb 2022
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Nurse

Functionality and Upgrades

AdvancedMD's PM system is a little more straightforward than AdvancedMD's EMR. We were clearer on...

Jan 2022
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Nurse

Functionality and Upgrades

Our end-of-day things take forever in the product, and everybody has to have their own batch and...

Jan 2022
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COO

Functionality and Upgrades

AdvancedMD has been investing a lot of energy and money in adding new capabilities to their...

Oct 2021
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COO

Interfacing and Integration

The vendor has been bringing out new tools and new interfaces to keep pace with the modern world....

Oct 2021
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COO

Functionality and Upgrades

In general, we want a practice management tool to be like a Swiss Army knife. It has to do a lot of...

Oct 2021
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