The KLAS Research Timeline

Started in 1996 by 4 members of the Healthcare IT (HIT) industry, Kent Gale, Leonard Black, Adam Gale, and Scott Holbrook, KLAS was founded with a desire to help providers, and now payers, find transparency in the healthcare IT marketplace. KLAS began as a 4-person operation working out of a kitchen, but we now have more than 200 employees working to bring data and insights to the market and shine a light on HIT.



KLAS partners with Censinet, a third-party risk management software platform, to bring cybersecurity readiness assessments to the healthcare industry.



KLAS launches free market research on vendors that can help Providers in the fight against COVID-19 & shifts to moving healthcare forward while working remote.

KLAS hosts the inaugural International Digital Health Investment Symposium

Rachel Dunscombe, former CIO of Salford Royal and CEO of the NHS Digital Academy joins the KLAS team

The Arch Collaborative surpasses 200 members and over 100,000 clinician responses



The Arch Collaborative has measured over 150 organizations with over 70,000 clinician responses

KLAS begins measuring Artificial Intelligence in Healthcare IT solutions

KLAS launches research on interoperability in the UK

KLAS launches the Arch Collaborative



KLAS publishes the Interoperability Framework, launches research into US interoperability

KLAS hosts the first Cornerstone Workshop on vendor excellence



KLAS hosts the first Keystone Summit on vendor-marketing hype

KLAS #7 out of 50 top companies to work for in Utah

Kent returns from Portugal to manage the MIME opportunity



Kent leaves to serve a religious mission to Lisbon, Portugal


Adam Gale named President of KLAS

KLAS' first nursing-focused study, aimed at CNOs



KLAS Ranked as the 67th Fastest-Growing Company in Utah
(Mountain West Capital Network)

March 2nd – First Scottsdale Institute Presentation: “CPOE Outlook: 2005 vs. 2006” presented by Adam Gale.

June 7th, 2006 - Jenifer Gordon joins KLAS

September 2006 – KLAS’ 10th Anniversary

KLAS Ranked as the 43rd Fastest Growing Company in Utah
(Mountain West Capital Network)



KLAS Ranked as the 19th Fastest-Growing Company in Utah
(Mountain West Capital Network)

Move to new offices (Canyon Park Offices)

October 26th – First Services Report – Clinical/Financial Implementation Services

End of 2004 – KLAS starts publishing Online Services Data

Survey shrinks from 40 questions down to 25

Kent Gale elected to CHIME Board of Trustees



First CPOE Study

HIMSS sponsors convention-wide KLAS survey

KLAS presents at HIMSS to audience of 600+

Adam and Kent at Epic UGM when 9/11 occurred

KLAS breaks $1,000,000-revenue barrier



First KLAS booth at HIMSS

Joined CHIME

Survey shrunk from 80 questions to 40

Moved operations to Adam’s basement in his first home

Platinum KLAS Online Developed by Chris Wright



KLAS moves to Adam Gale’s apartment’s spare bedroom

Total revenue $97,000

First KLAS Survey introduced at HIMSS San Diego

First report printed and bound in Leonard’s kitchen

Number of survey questions reduced from 135 to 80

Total income $1,500



KLAS registered as an LLC in Arizona

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