Enterprise Imaging for Radiology (Global) Commentary
Filtered view: All
Subject Expert
Eder Lagemann
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Product
Most digital health environments were built up in a piecemeal fashion, so our environment is not an...
Login or Create an Account to see details.
Product, Value
AGFA HealthCare has a lot of upgrades, but not every upgrade brings meaningful change that is worth...
Login or Create an Account to see details.
Relationship, Operations, Product
The system's core functionality is pretty intuitive, but when we want to delve into the more...
Login or Create an Account to see details.
Loyalty, Relationship
AGFA HealthCare is a good vendor to work with. They are one of the only major players in the market...
Login or Create an Account to see details.
Product
We are still struggling with some minor things in the system, like small configuration issues. There...
Login or Create an Account to see details.
Product
AGFA HealthCare is doing a lot of the things that I feel they should do. Some of their developments...
Login or Create an Account to see details.
Relationship, Value
AGFA HealthCare is competitive with pricing, and the support is excellent. We certainly get good...
Login or Create an Account to see details.
Operations
The product is very complicated, and the vendor's training model is very much a train-the-trainer...
Login or Create an Account to see details.
Product
I have been using Enterprise Imaging for Radiology for a long time, and it is very reliable. The...
Login or Create an Account to see details.
Culture, Value
As far as I know, AGFA HealthCare does not charge for everything. We have a good contract as well.
Login or Create an Account to see details.
Relationship
AGFA HealthCare's team is very approachable. If I ask them something, they respond very promptly....
Login or Create an Account to see details.
Loyalty, Relationship
Our long-term plan is to keep AGFA HealthCare. I would 100% choose AGFA again. AGFA HealthCare gets...
Login or Create an Account to see details.
Relationship, Product
We have been working with AGFA HealthCare for years, and our experience has fluctuated. Sometimes we...
Login or Create an Account to see details.
Relationship
No vendor keeps all promises. AGFA Healthcare does what they can, but they are also dependent on...
Login or Create an Account to see details.
Loyalty, Value
There is no real reason for me to change vendors at this time. If we look at other PACS vendors,...
Login or Create an Account to see details.
Operations, Product
The upgrades are good. But they are not the main problem. We had some problems in the past where...
Login or Create an Account to see details.
Operations
We have had some training in the past, of course. We also have an ongoing training system or...
Login or Create an Account to see details.
Product
We have no problems with integration with other systems. Our PACS has a direct link with our EMR....
Login or Create an Account to see details.
Product, Value
If I had been asked a few years ago about the product’s quality, I would have given the system a low...
Login or Create an Account to see details.
Product
There are always some things that are not embedded, but that is normal. If we have advanced things,...
Login or Create an Account to see details.
Loyalty, Operations, Product
The most important thing the vendor did was the installation of RUBEE AI. It made it possible for me...
Login or Create an Account to see details.
Relationship
The most important thing AGFA HealthCare can do to better serve us going forward would be to try to...
Login or Create an Account to see details.
Relationship
Sometimes the vendor’s support is very good. Sometimes it is not good. Most of the time, I get a...
Login or Create an Account to see details.
Relationship
The vendor is leading communication, and they are doing very well. I see certain announcements pass...
Login or Create an Account to see details.
Relationship
There is sometimes a local team here to support us, but most of the support team members are in...
Login or Create an Account to see details.
Product
Being a somewhat smaller organization, we have found it a bit easier to integrate with AGFA HealthCare....
Login or Create an Account to see details.
Culture, Relationship, Operations
We are a very small facility, and AGFA HealthCare does big conferences for their new features and...
Login or Create an Account to see details.
Relationship
My favorite thing about Enterprise Imaging for Radiology is the functionality of the integrated...
Login or Create an Account to see details.
Relationship
The AGFA HealthCare support team responds very quickly. When there is a system outage, the team...
Login or Create an Account to see details.
Value
AGFA HealthCare hasn’t charged us for everything. I haven't noticed any aggressive policies from the...
Login or Create an Account to see details.
Product
In general, we are fine with Enterprise Imaging for Radiology. There aren’t big problems. It is a...
Login or Create an Account to see details.
Operations
In training, it would be nice to see more engagement from AGFA HealthCare with our radiology staff...
Login or Create an Account to see details.
Product
We would like to have functionality to see who the reporting doctors are. It should be a very simple...
Login or Create an Account to see details.
Relationship
The vendor's level of engagement is about right. They have been helpful to us. There are certain...
Login or Create an Account to see details.
Value
The solution is very expensive. The vendor does not avoid charging for every little thing. That has...
Login or Create an Account to see details.
Relationship
AGFA HealthCare is easily approachable.
Login or Create an Account to see details.
Product
The product is easy to use. It is broadly applicable in a hospital, and it serves multiple functionalities....
Login or Create an Account to see details.
Product
We would like more export options that we can send to other hospitals. At the moment, there are...
Login or Create an Account to see details.
Product
The product was designed by engineers without enough input from users such as practicing physicians....
Login or Create an Account to see details.
Relationship
The main strength of the vendor is the high reliability of the product, with very few breakdowns....
Login or Create an Account to see details.
Loyalty, Product
We do not have any problem with Enterprise Imaging for Radiology. The radiologists use it daily, and...
Login or Create an Account to see details.
Loyalty
We have had several implementations and interfaces with AGFA HealthCare, and we have worked with...
Login or Create an Account to see details.
Relationship, Operations
We have taken certain actions, like having regular training sessions with AGFA HealthCare's support...
Login or Create an Account to see details.
Relationship
For me, quality support means not having to get to the corrective stage by doing things...
Login or Create an Account to see details.
Relationship
When it comes to support with AGFA HealthCare, we always call the call center. That way, we get...
Login or Create an Account to see details.
Loyalty, Relationship
The vendor always makes promises that problems will be solved, so we are always disappointed when...
Login or Create an Account to see details.
Product
Integration is less important with Enterprise Imaging for Radiology because we have the DICOM...
Login or Create an Account to see details.
Loyalty, Value
We stopped using AGFA HealthCare’s AI modules because we aren't getting the value for the money we...
Login or Create an Account to see details.
Culture, Value
We have a service contract, and everything is part of the service. We have to pay for additional...
Login or Create an Account to see details.
Product
The greatest opportunities for product improvement are enhancing speech recognition capabilities and...
Login or Create an Account to see details.
Relationship
To improve the customer experience, the supplier could hold user meetings in our region and provide...
Login or Create an Account to see details.
Culture, Value
Everything from AGFA HealthCare is really expensive. We have to pay for each link and test we ask for....
Login or Create an Account to see details.
Relationship, Product
The most important thing for us is that Enterprise Imaging for Radiology is a very stable system....
Login or Create an Account to see details.
Relationship, Operations
AGFA HealthCare could improve the product through easier implementation of AI. I would also like...
Login or Create an Account to see details.
Relationship, Product
Based on my experience with any vendor in the medical imaging software space, AGFA HealthCare...
Login or Create an Account to see details.
Relationship
When we have upgrades, we would like AGFA HealthCare to have a clear, streamlined transition from...
Login or Create an Account to see details.
Product
I would like to see improvements to our ability to anonymise studies that can't be anonymised on the...
Login or Create an Account to see details.
Relationship
AGFA HealthCare's support is quick to help or at least write to say that they are reviewing or...
Login or Create an Account to see details.
Culture, Operations, Product
What AGFA HealthCare sells is what we get. The product is very simple to use, and its integration...
Login or Create an Account to see details.
Product
The biggest benefit of going to Enterprise Imaging for Radiology is that technically, we have...
Login or Create an Account to see details.
Loyalty, Value
We would for sure go with Enterprise Imaging for Radiology again. The ease of the vendor...
Login or Create an Account to see details.
Culture, Value
Most of AGFA HealthCare’s charges are within the contract. I asked for an integration cost from them...
Login or Create an Account to see details.
Relationship
Sometimes development pieces take some time, but AGFA HealthCare keeps track of development...
Login or Create an Account to see details.
Product
Enterprise Imaging for Radiology is almost like a single stop. We don't need to go searching for...
Login or Create an Account to see details.
Relationship
I have no complaints about AGFA HealthCare’s support team. We have regular meetings with them. We...
Login or Create an Account to see details.
Operations
We can do an intensive PACS administrator training from AGFA HealthCare. If the radiologists want to...
Login or Create an Account to see details.
Operations
Clinically, we had a seamless transition to Enterprise Imaging for Radiology. With any new system,...
Login or Create an Account to see details.
Product
Sometimes the upgrades we do break certain elements that the vendor has to try and fix. This comes...
Login or Create an Account to see details.
Relationship, Operations
AGFA HealthCare’s implementation services are very good because they get a project team specifically...
Login or Create an Account to see details.
Relationship, Operations
AGFA HealthCare needs more project managers. We had a project manager who we had sole use of, and...
Login or Create an Account to see details.
Loyalty, Relationship, Operations
The vendor is very proactive. They are trying to do some AI things and help us implement AI...
Login or Create an Account to see details.
Value
Enterprise Imaging for Radiology is not the cheapest solution out there, and that is sometimes why...
Login or Create an Account to see details.
Operations
I have never had too much trouble training a person to get up and running and reporting on...
Login or Create an Account to see details.
Loyalty
Something that would be very useful would be to integrate the RIS into the PACS. I think AGFA...
Login or Create an Account to see details.
Loyalty, Product
I would like to see AGFA HealthCare bring the product into more of a web-based feature set so that...
Login or Create an Account to see details.
Loyalty, Relationship
We have a close-knit, long-term relationship with AGFA HealthCare, and we appreciate our...
Login or Create an Account to see details.
Loyalty
To increase our satisfaction with the system, two things need to happen. The first would be for us...
Login or Create an Account to see details.
Loyalty, Relationship
The whole world of imaging is changing so rapidly because of AI that if we don't really have a...
Login or Create an Account to see details.
Product, Value
We have been running Enterprise Imaging for Radiology for quite a while now, and for what we paid...
Login or Create an Account to see details.
Loyalty, Product, Value
We recommend AGFA HealthCare frequently. I have worked with a lot of different PACS products over...
Login or Create an Account to see details.
Culture, Relationship
AGFA HealthCare is good at providing proactive service. They have software that we use to...
Login or Create an Account to see details.
Value
In the general sense, AGFA HealthCare does not avoid charging for every little thing. If we have our...
Login or Create an Account to see details.
Culture, Relationship
We have a good tech support team from AGFA HealthCare. I know the people pretty well. I think the...
Login or Create an Account to see details.
Culture, Relationship
AGFA HealthCare’s support team is a mixed bag because some of the local people on the team know the...
Login or Create an Account to see details.
Culture, Relationship, Value
AGFA HealthCare struggles with resourcing people to provide support for project work. The vendor...
Login or Create an Account to see details.
Culture, Value
AGFA HealthCare is pretty happy to charge us for most things that come through. We have built...
Login or Create an Account to see details.
Operations, Product
We don't seem to have too many issues with integrations. Generally, the integrations with other...
Login or Create an Account to see details.
Product
On a base level, the functionality of Enterprise Imaging for Radiology meets our needs and does what...
Login or Create an Account to see details.
Loyalty, Product
AGFA HealthCare has a vision of where they are moving forward. The catch with their vision is that...
Login or Create an Account to see details.
Operations
We had a lot of resourcing issues in getting the preparations done for the implementation. There...
Login or Create an Account to see details.
Operations
We haven't had a lot of dedicated training because we have been on the system for a while. In some...
Login or Create an Account to see details.
Culture, Relationship
Generally, the day-to-day support is pretty good. AGFA HealthCare is pretty responsive to most...
Login or Create an Account to see details.
Culture, Value
We would not buy Enterprise Imaging for Radiology because there are some limitations within the...
Login or Create an Account to see details.
Product
We had some minor troubles years ago, but Enterprise Imaging for Radiology has evolved and is more...
Login or Create an Account to see details.
Relationship, Product
AGFA HealthCare tries to provide a solid and well-working product, and it is definitely competitive...
Login or Create an Account to see details.
Culture, Value
What I like about AGFA HealthCare is that we can implement AI from external parties into the system,...
Login or Create an Account to see details.
Value
AGFA HealthCare charges for the implementation of minor things, but it is always like that with...
Login or Create an Account to see details.
Relationship
AGFA HealthCare’s support people are quite good. If we have a problem, they try to fix it. We have a...
Login or Create an Account to see details.
Product
AGFA HealthCare has been working on a workflow organizer so that we can easily send dedicated exams...
Login or Create an Account to see details.
Relationship
To improve my experience as a customer, the vendor could be more service minded by showing greater...
Login or Create an Account to see details.
Product
I like the back end of Enterprise Imaging for Radiology because it is relatively simply set out....
Login or Create an Account to see details.
Relationship, Operations
When we don't know how to do something in Enterprise Imaging for Radiology, AGFA HealthCare guides...
Login or Create an Account to see details.
Product
I would like to see Enterprise Imaging for Radiology be one product rather than Enterprise Imaging...
Login or Create an Account to see details.
Operations
We had several different AGFA HealthCare project managers throughout our implementation project for...
Login or Create an Account to see details.
Culture, Value
AGFA HealthCare provides us with a charge, and then we negotiate. There is always an expectation...
Login or Create an Account to see details.
Relationship
To enhance our experience, the vendor could implement more proactive communication, such as regular...
Login or Create an Account to see details.
Relationship
The vendor’s greatest strengths lie in their flexibility, intuitive and user-friendly interface, and...
Login or Create an Account to see details.
Product
One of the biggest opportunities for product improvement lies in enhancing integration capabilities...
Login or Create an Account to see details.
Relationship, Product
AGFA HealthCare's strengths are their engagement and that they are proactive and reliable. The...
Login or Create an Account to see details.
Product, Value
We definitely have tangible outcomes with Enterprise Imaging for Radiology. The main outcomes are...
Login or Create an Account to see details.
Operations
AGFA HealthCare could definitely do better at training; we have noticed that their training is very...
Login or Create an Account to see details.
Relationship
We are extremely satisfied with AGFA HealthCare’s support. What really wows me is the fact that they...
Login or Create an Account to see details.
Product, Value
AGFA HealthCare is actively working on and updating the system every year. We can't catch up with...
Login or Create an Account to see details.
Loyalty, Product
Enterprise Imaging for Radiology is very reliable and stable. The design is very complex. A lot of...
Login or Create an Account to see details.
Product
Our experience with AGFA HealthCare has been fantastic since we implemented Enterprise Imaging for...
Login or Create an Account to see details.
Operations
The process of planning for upgrades from AGFA HealthCare was effective and done well. The number of...
Login or Create an Account to see details.
Relationship
Our relationship with AGFA HealthCare has been cordial and stable. When we send support requests to...
Login or Create an Account to see details.
Product, Value
All of the system's integrations are excessively costly when it comes to the standard protocols that...
Login or Create an Account to see details.
Product
The system is stable and reliable. Technologically speaking, the system's functionalities meet all...
Login or Create an Account to see details.
Culture
AGFA HealthCare just sells the product, and that is it. The issue is that there are different...
Login or Create an Account to see details.
Culture, Operations
We haven't implemented all of the system's functionalities that the vendor has proposed. When we...
Login or Create an Account to see details.
Relationship
Like it is with every vendor, the support from AGFA HealthCare is mediocre. I know the product...
Login or Create an Account to see details.
Relationship, Operations
We have project meetings around upgrades, and AGFA Healthcare will typically provide on-site support...
Login or Create an Account to see details.
Operations
We generally handle training internally when it comes to application training, but I don't have a...
Login or Create an Account to see details.
Relationship, Product
AGFA HealthCare has a GRIP monitoring system that monitors all the servers to flag potential...
Login or Create an Account to see details.
Relationship
I think the support has improved because AGFA HealthCare has now actually gotten to know our site....
Login or Create an Account to see details.
Product
AGFA HealthCare could do better with the planning around upgrades. It has been a while since we had...
Login or Create an Account to see details.
Culture, Value
AGFA HealthCare is good when it comes to the billing perspective. If we are looking for a good...
Login or Create an Account to see details.
Product
Enterprise Imaging for Radiology is reliable and stable. We had a couple of issues in the last few...
Login or Create an Account to see details.
Relationship, Operations
AGFA HealthCare is very good with interoperability and integration with third parties. We have...
Login or Create an Account to see details.
Loyalty, Relationship
I would recommend AGFA HealthCare every day when it comes to PACS stuff. I have seen a lot of PACS...
Login or Create an Account to see details.
Loyalty
AGFA HealthCare is good at keeping their promises, but they can be slow. We recently went live with...
Login or Create an Account to see details.
Relationship
AGFA HealthCare's support has always been very, very good, but after our most recent upgrade, there...
Login or Create an Account to see details.
Loyalty, Product
The tool has certain limitations when it comes to its parameters. When a technologist opens the...
Login or Create an Account to see details.
Relationship
The system's switchboard stopped working. I don't know whether that was an internal decision or...
Login or Create an Account to see details.
Operations
We felt a lack of support with our implementation. The vendor didn't assign us a full-time person to...
Login or Create an Account to see details.
Relationship, Product
There have been events with the system that haven't been handled well. At one point, our site...
Login or Create an Account to see details.
Relationship, Product
The vendor’s main strengths lie in their strong presence and deep expertise in the field. What...
Login or Create an Account to see details.
Loyalty, Operations
There is an opportunity to enhance the product by transitioning to more web-based solutions. One key...
Login or Create an Account to see details.
Product
AGFA HealthCare and Enterprise Imaging for Radiology are very flexible. The product is maintainable...
Login or Create an Account to see details.
Operations
We can do most things in Enterprise Imaging for Radiology ourselves, but the specialized things,...
Login or Create an Account to see details.
Product
The integration between Enterprise Imaging for Radiology and other products is very flexible. The...
Login or Create an Account to see details.
Relationship
I’m very satisfied with the support from AGFA HealthCare. They actively monitor the system for...
Login or Create an Account to see details.
Culture, Relationship, Operations
At one point, we had to do a patch for the system, and I asked for the test results so that I could...
Login or Create an Account to see details.
Loyalty, Product, Value
The system's quality is good. Its integration is also good because our RIS is with another vendor,...
Login or Create an Account to see details.
Loyalty, Relationship
For improved satisfaction with AGFA HealthCare, we need closer communication with the development...
Login or Create an Account to see details.
Relationship, Operations
AGFA HealthCare could do better with the people who are out teaching in clinics and the way they...
Login or Create an Account to see details.
Operations
A while ago, AGFA HealthCare got new employees from our region, and that helped a lot with their...
Login or Create an Account to see details.
Loyalty, Relationship
We must decide whether to continue integrating our PACS and RIS or whether to get a new system that...
Login or Create an Account to see details.
Loyalty, Operations, Product
Like most other companies, AGFA HealthCare needs to increase their implementations and their R&D...
Login or Create an Account to see details.
Relationship, Operations
AGFA HealthCare is very good when it comes to training. They have a good portal that they released a...
Login or Create an Account to see details.
Operations, Product
The vendor's Enterprise Imaging platform has many applications. Enterprise Imaging XERO Viewer is...
Login or Create an Account to see details.
Culture, Relationship
AGFA HealthCare is stable compared to other vendors. I know how complex it is to handle big...
Login or Create an Account to see details.
Culture
Our targets and expectations are always high. We are a demanding organization. It is hard for...
Login or Create an Account to see details.
Relationship, Product
Enterprise Imaging for Radiology can sometimes be challenging, but it finally works. AGFA HealthCare...
Login or Create an Account to see details.
Operations, Product
We upgraded Enterprise Imaging for Radiology to the latest version, and that was a major upgrade...
Login or Create an Account to see details.
Loyalty, Product
AGFA HealthCare hasn’t come yet to activate the AI that we purchased through them and provide...
Login or Create an Account to see details.
Culture, Relationship
Our support from AGFA HealthCare is not by phone or web; we have someone from AGFA HealthCare...
Login or Create an Account to see details.
Loyalty
We have been using Enterprise Imaging for Radiology for many years, so the results have been...
Login or Create an Account to see details.
Loyalty, Operations, Product
Upgrades are a positive experience generally. Apparently, the next set of upgrades is going to...
Login or Create an Account to see details.
Product
We have recently integrated the product into our new EHR. It is based on our EHR, so it now has a...
Login or Create an Account to see details.
Loyalty, Value
The main driver for choosing the vendor is certainly the solution itself, the ease of use, the...
Login or Create an Account to see details.
Relationship, Operations
We have had a really good project manager more recently. We had some challenges with previous...
Login or Create an Account to see details.
Culture
We had a demo of the vendor’s ophthalmology solution, and it didn't meet any expectations at all. It...
Login or Create an Account to see details.
Loyalty, Product, Value
With the AI solution through AGFA and Lunit, we have definitely seen an increase in accuracy and a...
Login or Create an Account to see details.
Product
I would like to think things will get better with the solution. I'm starting to see things progress...
Login or Create an Account to see details.
Operations
We went live with another AI solution through AGFA for breast imaging. We trialed another AI...
Login or Create an Account to see details.
Operations, Product
Years ago, we used our first AI solution, AGFA's ClearRead package. That has been going from...
Login or Create an Account to see details.
Product
One of the biggest opportunities for product improvement lies in the scheduling functionality....
Login or Create an Account to see details.
Product
Enterprise Imaging XERO Viewer is fast and stable.
Login or Create an Account to see details.
Loyalty, Value
The product isn't difficult to use, but it has its particulars. It isn't an application that users...
Login or Create an Account to see details.
Operations
We have had very good experiences with AGFA HealthCare's implementation services. When I arrived at...
Login or Create an Account to see details.
Operations
AGFA HealthCare devotes a considerable amount of time to training. They don't skimp on resources or...
Login or Create an Account to see details.
Loyalty, Value
We are happy with AGFA HealthCare, but when it comes to cost efficiency, we are looking at trying to...
Login or Create an Account to see details.
Relationship, Product, Value
We have had no AI with AGFA HealthCare so far, and if someone doesn’t have AI in imaging, they are...
Login or Create an Account to see details.
Product, Value
The biggest opportunities for product improvement include enabling mobile access, offering a...
Login or Create an Account to see details.
Relationship, Product
The vendor’s greatest strengths are their expertise, their professionalism, and their consistently...
Login or Create an Account to see details.
Loyalty
We are looking at upgrading the system in the future. We are sort of hopeful that things will get a...
Login or Create an Account to see details.
Loyalty
The system is part of our long-term plans. That isn't because we are happy with AGFA HealthCare,...
Login or Create an Account to see details.
Culture, Relationship, Product
There have been many times when AGFA HealthCare has told us that a problem will be fixed in the next...
Login or Create an Account to see details.
Relationship, Operations
When something is urgent or critical in the system, AGFA HealthCare's support people will be very...
Login or Create an Account to see details.
Product
Radiologists want a reliable, intuitive system that doesn't have any glitches or problems....
Login or Create an Account to see details.
Loyalty, Product
Back when we implemented the system, if we knew then what we know now, we would probably have gone...
Login or Create an Account to see details.
Product
Enterprise Imaging for Radiology isn't very simple or intuitive. We have used it for a long time, so...
Login or Create an Account to see details.
Relationship
For things like fixing glitches, AGFA HealthCare's support is very poor. Occasionally, we will meet...
Login or Create an Account to see details.
Value
Enterprise Imaging for Radiology provides a lot of value, but it is pretty expensive.
Login or Create an Account to see details.
Operations
The quality of AGFA HealthCare's training depends on the trainer. The vendor's training is now all...
Login or Create an Account to see details.
Product
AGFA HealthCare is working well with the system and with other teams on that integration. Enterprise...
Login or Create an Account to see details.
Relationship, Product
I would like Enterprise Imaging for Radiology to be more customizable. I have used another solution...
Login or Create an Account to see details.
Relationship, Operations
We recently went through an upgrade with Enterprise Imaging for Radiology. There are definitely ways...
Login or Create an Account to see details.
Relationship
AGFA HealthCare addresses any issues quite quickly now; they are generally pretty prompt to respond....
Login or Create an Account to see details.
Relationship, Product
AGFA HealthCare is pretty good with integration, but we have occasional issues. We have an issue...
Login or Create an Account to see details.
Relationship, Product
Enterprise Imaging for Radiology is very reliable, but it has a few intermittent bugs that are hard...
Login or Create an Account to see details.
Culture, Value
We have asked AGFA HealthCare to grab some information out of our PACS and populate it into a report...
Login or Create an Account to see details.
Culture, Loyalty, Relationship
AGFA HealthCare has been saying for a couple of years that they will show us the new version of...
Login or Create an Account to see details.
Relationship
There is no need to ask for modifications from AGFA HealthCare because they know exactly what our...
Login or Create an Account to see details.
Relationship
The most important things that keep us with AGFA HealthCare are the quality of the product, the...
Login or Create an Account to see details.
Loyalty, Value
If the choice of whether to buy Enterprise Imaging for Radiology again were up to me, I would go to...
Login or Create an Account to see details.
Product
AGFA HealthCare needs to adjust their system to, in some ways, being a storage and viewing thing,...
Login or Create an Account to see details.
Operations, Product
The most recent upgrade for Enterprise Imaging for Radiology probably went better than the go-live....
Login or Create an Account to see details.
Product
We have integration and interoperability with other systems. AGFA HealthCare can do those things but...
Login or Create an Account to see details.
Relationship
I have a direct line to our reseller, and they have a direct line to AGFA HealthCare. For support,...
Login or Create an Account to see details.
Product
I don't feel AGFA HealthCare delivers easy integration. I don't know how all the cameras get managed...
Login or Create an Account to see details.
Relationship, Value
AGFA HealthCare believes they keep all promises. However, they don’t keep all promises on the...
Login or Create an Account to see details.
Loyalty, Product
We are working through things. It is time for an upgrade. The hardware infrastructure is aged, so we...
Login or Create an Account to see details.
Relationship, Product
Our biggest beasts with Enterprise Imaging for Radiology right now are performance and reliability....
Login or Create an Account to see details.
Relationship, Operations, Product
AGFA HealthCare's opportunity to improve the product and make it more user-friendly is to provide a...
Login or Create an Account to see details.
Relationship
AGFA HealthCare's strength is their proactive support. I like the ease of use and the minimal...
Login or Create an Account to see details.
Operations, Product
AGFA HealthCare could improve their reporting tools, the reporting area, and the teaching files.
Login or Create an Account to see details.
Relationship, Product
AGFA HealthCare's strengths are that they have the best imaging area and fast image reactions.
Login or Create an Account to see details.
Relationship
AGFA HealthCare's telephone support line is very bothersome.
Login or Create an Account to see details.
Relationship
AGFA HealthCare's technical support team has proven to be responsive and willing to resolve issues effectively....
Login or Create an Account to see details.
Product
The thing I like most about the product is its image quality and diagnostic accuracy.
Login or Create an Account to see details.
Culture, Value
One of the vendor's main opportunities for improvement is related to the cost of licenses. Those...
Login or Create an Account to see details.
Operations
Everything is well organized with AGFA HealthCare's implementations. This time, they asked us for a...
Login or Create an Account to see details.
Relationship
AGFA HealthCare's support works well. It also depends a bit on the work that has been done over the...
Login or Create an Account to see details.
Culture
AGFA HealthCare has alerted us to things. That is something we expect. When there are new features...
Login or Create an Account to see details.
Product
The system works. It isn't as fully integrated as we would like. That isn't because of the vendor...
Login or Create an Account to see details.
Culture, Value
With Enterprise Imaging for Radiology, there are some things that might not make it through, but...
Login or Create an Account to see details.
Value
AGFA HealthCare doesn't avoid charging for things, but their charges are negotiable. They hardly...
Login or Create an Account to see details.
Relationship, Product
We have had some interface issues with Enterprise Imaging for Radiology, but they have slowly been...
Login or Create an Account to see details.
Relationship
The good thing about AGFA HealthCare’s support people is that they always respond. There is always...
Login or Create an Account to see details.
Relationship
One shortcoming with AGFA HealthCare’s support is that when we make a request, like a change that...
Login or Create an Account to see details.
Product
Enterprise Imaging for Radiology is a pretty powerful platform, and the design is quite good.
Login or Create an Account to see details.
Value
I don’t see the charges, but generally, when we make a request or need the AGFA HealthCare engineers...
Login or Create an Account to see details.
Value
Usually, AGFA HealthCare won't charge us for anything extra.
Login or Create an Account to see details.
Product
We have the newest version of the system. It has been a bit more unstable than previous versions....
Login or Create an Account to see details.
Loyalty, Product
AI is a big topic in the PACS area. There should be a new version of the system that can better...
Login or Create an Account to see details.
Operations
AGFA HealthCare could improve by providing better management and having more tools for the...
Login or Create an Account to see details.
Product
There are a lot of solutions that AGFA HealthCare has to work on integrating with Enterprise Imaging...
Login or Create an Account to see details.
Product
There are always things that we would like to have in the system. For example, there are some...
Login or Create an Account to see details.
Relationship
AGFA HealthCare's overall support is satisfactory. AGFA HealthCare has a large support team. They...
Login or Create an Account to see details.
Relationship, Product
AGFA HealthCare's strengths are that they have good support, they adapt to needs, and they have a...
Login or Create an Account to see details.
Relationship, Operations, Product
AGFA HealthCare could implement greater customization of user roles or take those into account for...
Login or Create an Account to see details.
Culture, Loyalty
There was some functionality put out by AGFA HealthCare at the time of our RFP that didn't come to...
Login or Create an Account to see details.
Loyalty
It is hard to say whether Enterprise Imaging for Radiology is part of our long-term plans because...
Login or Create an Account to see details.
Relationship
I met with AGFA HealthCare's people a few years ago to explain what they fall short on. I did get...
Login or Create an Account to see details.
Loyalty
We are upgrading Enterprise Imaging for Radiology because our hardware also needs to be updated. Our...
Login or Create an Account to see details.
Value
Nothing comes for free. There are people sitting behind the scenes who do things. I do feel that the...
Login or Create an Account to see details.
Product
I would buy Enterprise Imaging for Radiology again, especially since I am aware of what is in the...
Login or Create an Account to see details.
Culture, Relationship
AGFA HealthCare really tests their products very well before they release them, unlike other...
Login or Create an Account to see details.
Relationship
We switched suppliers in our country, and we had good results, had good support, and stabilized the...
Login or Create an Account to see details.
Loyalty
AGFA HealthCare does well with the planning for upgrades. AGFA HealthCare has a newer version, and...
Login or Create an Account to see details.
Value
I won’t tell the vendor to lower the price because AGFA HealthCare won’t lower it. Enterprise...
Login or Create an Account to see details.
Product
I would choose Enterprise Imaging for Radiology again because of scalability, stability, and...
Login or Create an Account to see details.
Culture, Loyalty
AGFA HealthCare lost the market here because of their partner and the way the product was marketed;...
Login or Create an Account to see details.
Relationship
I have worked with the different partner resellers we have had with AGFA HealthCare, and the last...
Login or Create an Account to see details.
Operations
The quality of AGFA HealthCare’s onboarding training was very limited and disappointing. We aren’t...
Login or Create an Account to see details.
Product
With Enterprise Imaging for Radiology, I tried to report an x-ray, but some nonradiologist had...
Login or Create an Account to see details.
Product
If everything else stayed the same and then Enterprise Imaging for Radiology just improved with some...
Login or Create an Account to see details.
Product
Bits of Enterprise Imaging for Radiology’s functionalities are improvements from our previous...
Login or Create an Account to see details.
Relationship
AGFA HealthCare’s service quality is awful, and if we were the decision-makers, we would fire them...
Login or Create an Account to see details.
Loyalty
Enterprise Imaging for Radiology works, but everyone is outraged. When moving to a new product, we...
Login or Create an Account to see details.
Product
Some of Enterprise Imaging for Radiology is so backward. It is not like stuff doesn't work. It...
Login or Create an Account to see details.
Loyalty
We believed Enterprise Imaging for Radiology would be better than our previous product, just like...
Login or Create an Account to see details.
Culture, Operations
An on-the-ball organization with well-trained staff would function better without anyone...
Login or Create an Account to see details.
Product
Enterprise Imaging for Radiology is retrogressive. Some functionality from the beginning was better...
Login or Create an Account to see details.
Relationship, Operations, Product
There was so much AGFA HealthCare did well with the updates of Enterprise Imaging for Radiology. I...
Login or Create an Account to see details.
Product
Enterprise Imaging for Radiology is a bit complex. Once we learn it, it is fine. But it is quite...
Login or Create an Account to see details.
Value
The cost of Enterprise Imaging for Radiology is high. The benefit it brings has a pretty high cost....
Login or Create an Account to see details.
Loyalty, Relationship
I would definitely choose AGFA HealthCare again because of the support they provide. It is very...
Login or Create an Account to see details.
Product
Enterprise Imaging for Radiology's strength is that the features that we need the most are already...
Login or Create an Account to see details.
Product
To improve the product, AGFA HealthCare could simplify the setup feature on the Admin Desktop so...
Login or Create an Account to see details.
Relationship
AGFA HealthCare has opportunities to improve their proactivity in terms of offering and promoting...
Login or Create an Account to see details.
Operations, Product
Organizations have opportunities around properly implementing things in the product, especially when...
Login or Create an Account to see details.
Operations, Product
Our favorite thing about the product is its ease of use for radiologists.
Login or Create an Account to see details.
Relationship
AGFA HealthCare's technical services and support are strengths.
Login or Create an Account to see details.
Culture, Operations
AGFA HealthCare could expand their lectures and training as well as their demos of new applications.
Login or Create an Account to see details.
Relationship, Product
AGFA HealthCare's strengths are direct treatment and dialogue as well as the predisposition to work...
Login or Create an Account to see details.
Product
The biggest opportunities for product improvement lie in making good on plans for multimedia content...
Login or Create an Account to see details.
Product, Value
I like that the product allows me to manage a VNA repository and efficiently consume and normalize...
Login or Create an Account to see details.
Relationship, Operations, Product
To improve our experience, AGFA HealthCare needs to do new version updates on time and implement AI.
Login or Create an Account to see details.
Relationship
Support and loyalty are AGFA HealthCare's strengths. I like the effectiveness of the product.
Login or Create an Account to see details.
Relationship
AGFA HealthCare needs to have improved responses to emails and questions, a more stable sales team,...
Login or Create an Account to see details.
Relationship, Operations
We have requested a lot of features that have been delayed a lot. We have also had a lot of changes...
Login or Create an Account to see details.
Relationship
AGFA HealthCare's support is very good. They have supported our system and kept it available 99% of...
Login or Create an Account to see details.
Product
Enterprise Imaging for Radiology is an enterprise structure. It is very user-friendly to organize...
Login or Create an Account to see details.
Product, Value
The system is so embedded in terms of outcomes and things that we can't imagine a world without it....
Login or Create an Account to see details.
Relationship
I don't see much of AGFA HealthCare's executives. Their executive involvement is not really good....
Login or Create an Account to see details.
Loyalty, Product
The system is getting older. The GUI is looking a bit tired and old. We can't really do imaging for...
Login or Create an Account to see details.
Value
The system is quite expensive. Also, AGFA HealthCare seems to charge for every little thing. It...
Login or Create an Account to see details.
Loyalty
Enterprise Imaging for Radiology is still probably a top-five product at least. Our problem is that...
Login or Create an Account to see details.
Operations
AGFA HealthCare's training is very good. The vendor has regular Lunch and Learns too. Once a month,...
Login or Create an Account to see details.
Relationship
AGFA HealthCare's support isn't so good. AGFA HealthCare has really fallen down compared to other...
Login or Create an Account to see details.
Loyalty, Relationship
AGFA HealthCare's tier-two people are fantastic. I hate to slam people, but AGFA HealthCare's...
Login or Create an Account to see details.
Product
With Enterprise Imaging for Radiology, there is a mix of versions, and we tend to get a lot of...
Login or Create an Account to see details.
Loyalty, Operations
AGFA HealthCare's implementation services for Enterprise Imaging for Radiology are not good. There...
Login or Create an Account to see details.
Product
Enterprise Imaging for Radiology is a good product. Its design, stability, and reliability are good....
Login or Create an Account to see details.
Loyalty, Product
We are always undertaking new projects. Right now, we are working on a project that involves...
Login or Create an Account to see details.
Relationship
With AGFA HealthCare, the collaboration has always been very smooth. They are very attentive....
Login or Create an Account to see details.
Relationship
The vendor's biggest strengths are their cooperation and communication.
Login or Create an Account to see details.
Relationship, Product
The biggest opportunities for product enhancement would be reintroducing the service tools...
Login or Create an Account to see details.
Product
I like that the product is usually very reliable. It also has integrated speech recognition and...
Login or Create an Account to see details.
Relationship
Normally, the vendor keeps all their promises. We work quite well with AGFA HealthCare. The vendor's...
Login or Create an Account to see details.
Operations
I’m not highly satisfied with the vendor’s implementation services because when we asked, some...
Login or Create an Account to see details.
Operations, Product
Enterprise Imaging for Radiology is a good product and is very easy to use. When we asked, the...
Login or Create an Account to see details.
Product
What would be useful in my daily practice would be if the vendor integrated systems to support reporting....
Login or Create an Account to see details.
Loyalty
Some things are missing from the product and have to be purchased from third parties, so we have to...
Login or Create an Account to see details.
Relationship
If we pay the vendor the money, they will definitely support us. The support team is great. AGFA...
Login or Create an Account to see details.
Product
We like that Enterprise Imaging for Radiology is solid. It never crashes, and it is reliable and...
Login or Create an Account to see details.
Relationship, Product
A change AGFA HealthCare could make to improve our experience is improving the functionality for administration....
Login or Create an Account to see details.
Operations, Product, Value
Upgrades and AI are AGFA HealthCare's areas for improvement. To improve our experience, the vendor...
Login or Create an Account to see details.
Product
Reliability and speed are what I like most about Enterprise Imaging for Radiology. Those are AGFA...
Login or Create an Account to see details.
Product
Enterprise Imaging for Radiology is very robust and secure. It has good technical support, a clear...
Login or Create an Account to see details.
Loyalty, Product
AGFA HealthCare is currently in the process of integrating undefined AI solutions, but the solution...
Login or Create an Account to see details.
Relationship
AGFA HealthCare's biggest strength is their constant support. AGFA HealthCare has reliable people...
Login or Create an Account to see details.
Product
I like the system's simplicity of use and numerous applications. I also like that it is an open...
Login or Create an Account to see details.
Product
AGFA HealthCare could work on doing continual upgrades and always integrating new solutions and...
Login or Create an Account to see details.
Product
Enterprise Imaging for Radiology is a really good and stable system. We hardly have any downtime....
Login or Create an Account to see details.
Relationship
We would like it if AGFA HealthCare could reply to our questions more quickly. Often, when we have...
Login or Create an Account to see details.
Culture, Value
AGFA HealthCare usually charges for every little upgrade, and the product is already expensive. One...
Login or Create an Account to see details.
Product, Value
We get all the reporting from Enterprise Imaging for Radiology. Enterprise Imaging for Radiology is...
Login or Create an Account to see details.
Operations
The implementation of Enterprise Imaging for Radiology was good. We were fortunate because any...
Login or Create an Account to see details.
Loyalty, Relationship
We have been due for an upgrade for a while. My satisfaction might have been higher last year, but I...
Login or Create an Account to see details.
Relationship
My likelihood to recommend AGFA HealthCare rates between the middle of the road and the top of the...
Login or Create an Account to see details.
Relationship, Product
There are lots of alerts AGFA HealthCare should get from our particular system that they haven't...
Login or Create an Account to see details.
Operations, Product
Whether I would buy the product again is a difficult question because I don't know what else is out...
Login or Create an Account to see details.
Relationship
AGFA HealthCare is really good with support. If I log an urgent ticket and it doesn't get picked up...
Login or Create an Account to see details.
Culture, Value
AGFA HealthCare charges over the odds for everything. More recently, it has become a ridiculous...
Login or Create an Account to see details.
Product
As far as integration goes, I don't think the product is the issue; our RIS product has some issues....
Login or Create an Account to see details.
Loyalty, Operations, Product
AGFA HealthCare's new technology has been delayed. I think it is there. We just need to get our...
Login or Create an Account to see details.
Relationship
AGFA HealthCare's executives only get involved when the brown stuff hits the fan or when they need...
Login or Create an Account to see details.
Product
We want the ability to download images for faster reading. We don't just want to download current...
Login or Create an Account to see details.
Product
Enterprise Imaging for Radiology is intuitive to use, and we like most of its features.
Login or Create an Account to see details.
Product
We want the vendor to include AI.
Login or Create an Account to see details.
Product
We like the system's functionality.
Login or Create an Account to see details.
Relationship
The vendor's strength is their support.
Login or Create an Account to see details.
Relationship
The vendor could improve our experience by including high performance for now.
Login or Create an Account to see details.
Product
What I like most about the product is that it has an easy interface.
Login or Create an Account to see details.
Product
I don't have anything that I think needs to be improved in the product. The product is perfect.
Login or Create an Account to see details.
Relationship, Product
The biggest strengths of the vendor are their reliability, their product knowledge, and the fact...
Login or Create an Account to see details.
Relationship, Value
AGFA HealthCare asked me to pay for expansion when our storage was full, even though they are the...
Login or Create an Account to see details.
Loyalty
AGFA HealthCare is not part of our long-term plans. There is another vendor with more initiative to...
Login or Create an Account to see details.
Product
Enterprise Imaging for Radiology's orchestration could be improved by giving us the possibility of...
Login or Create an Account to see details.
Product
Enterprise Imaging for Radiology is easy for the radiologists to work with. After a difficult start,...
Login or Create an Account to see details.
Relationship
To improve my experience as a customer, the vendor needs to make changes to their service.
Login or Create an Account to see details.
Product
The thing I like most about the product is its system integrity.
Login or Create an Account to see details.
Culture
The biggest strength of the vendor is sales.
Login or Create an Account to see details.
Relationship, Product
The biggest opportunity for product improvement is around service work.
Login or Create an Account to see details.
Relationship, Product
There are no strengths with Enterprise Imaging for Radiology. There is nothing I like about the...
Login or Create an Account to see details.
Product
AGFA HealthCare's strengths are product quality, excellent design, and service quality. I like the...
Login or Create an Account to see details.
Relationship, Product
AGFA HealthCare's biggest opportunity to improve is with integrations with HIS.
Login or Create an Account to see details.
Product
We use Enterprise Imaging for Radiology for our diagnostic needs and AGFA HealthCare's universal...
Login or Create an Account to see details.
Loyalty, Relationship
The AGFA HealthCare team has stepped up in the last year and really helped us with our strategy to...
Login or Create an Account to see details.
Loyalty, Relationship, Product
AGFA HealthCare has been investing in new technology, and they have turned the corner on looking...
Login or Create an Account to see details.
Product
We are well integrated with a few solutions from AGFA HealthCare, and they all tightly interface...
Login or Create an Account to see details.
Loyalty, Relationship, Product
We have some lags here and there, but AGFA HealthCare has improved some of the issues we faced, and...
Login or Create an Account to see details.
Loyalty, Relationship
We have seen some positive changes and additions to AGFA HealthCare overall, but most importantly,...
Login or Create an Account to see details.
Relationship, Operations
Our experience with AGFA HealthCare was bumpy from the beginning, but AGFA HealthCare still has the...
Login or Create an Account to see details.
Product
AGFA HealthCare doesn't have a solution that can produce a PDF that can be used in Cerner's system.
Login or Create an Account to see details.
Culture, Loyalty, Product
If we look at the entire system, it is lacking at the periphery. I honestly don't know whether there...
Login or Create an Account to see details.
Operations, Product
I know how to use the system. However, I have heard from some end users that they don't find the...
Login or Create an Account to see details.
Relationship
We have had many talks with AGFA HealthCare's leaders, and AGFA HealthCare is always promising to be...
Login or Create an Account to see details.
Relationship
If I stomp my feet, the vendor will always respond to that. If I want something to get done at the...
Login or Create an Account to see details.
Culture
I actually warn people about going with Enterprise Imaging for Radiology. The system's radiology...
Login or Create an Account to see details.
Loyalty
We are working to upgrade our version of Enterprise Imaging for Radiology, and things are going well...
Login or Create an Account to see details.
Operations
The last version change we had with AGFA HealthCare gave us a lot of trouble, and it was a very long...
Login or Create an Account to see details.
Product
AGFA HealthCare could give more functionality to radiologists. There are some things that the...
Login or Create an Account to see details.
Product
I like the robustness of the solution. It is a very robust solution that radiologists are very...
Login or Create an Account to see details.
Relationship
AGFA HealthCare is a very professional company, and we are happy with them. They give us what we...
Login or Create an Account to see details.
Value
AGFA usually avoids costs, but I would like to have proactive maintenance from AGFA on a regular basis....
Login or Create an Account to see details.
Loyalty
I think there is a suggestion that each area of our country will have a unified system. In our...
Login or Create an Account to see details.
Relationship
There is nothing that the vendor could do to improve our experience.
Login or Create an Account to see details.
Product
What I like about the product is that it works all the time.
Login or Create an Account to see details.
Product
The biggest opportunity for product improvement is to incorporate AI.
Login or Create an Account to see details.
Relationship
The biggest strengths of the vendor are their quick workflow and their support.
Login or Create an Account to see details.
Product
What I like most about Enterprise Imaging for Radiology are its ergonomics, robustness, and practicality....
Login or Create an Account to see details.
Relationship, Product
AGFA HealthCare's greatest strengths are their versatility and ability to contextualize the product.
Login or Create an Account to see details.
Product
AGFA HealthCare could improve Enterprise Imaging for Radiology's layout and its interoperability and...
Login or Create an Account to see details.
Product
I like Enterprise Imaging for Radiology's ease of use. Its biggest opportunity for improvement is...
Login or Create an Account to see details.
Relationship, Operations
AGFA HealthCare has great integration staff, but there are very few of them. They need an additional...
Login or Create an Account to see details.
Relationship, Product
AGFA HealthCare's strengths are their helpfulness and efficiency.
Login or Create an Account to see details.
Product
We want easier SSO login and easier login in general.
Login or Create an Account to see details.
Loyalty
We chose the product as an upgrade, and we didn't think much about the alternatives. From an...
Login or Create an Account to see details.
Relationship
The vendor knows their business, technology, and product. They have experience and structure, and...
Login or Create an Account to see details.
Product
We like AGFA HealthCare’s capacity to integrate all the modalities in radiology. There is...
Login or Create an Account to see details.
Value
Unexpected costs with AGFA HealthCare are very difficult to assume because we have had a budget for...
Login or Create an Account to see details.
Relationship, Operations, Product
At the time of a product launch, nothing ever goes perfectly. There were some outstanding issues...
Login or Create an Account to see details.
Loyalty, Relationship
My experience with AGFA HealthCare has been good this past year. Things have been steady, and there...
Login or Create an Account to see details.
Relationship
In terms of changes that the vendor could make to improve our experience as a customer, logging in...
Login or Create an Account to see details.
Operations, Product
Enterprise Imaging for Radiology is very fast software and easy to learn. Operators use it easily...
Login or Create an Account to see details.
Product
Our previous PACS is not comparable with AGFA HealthCare because it was a small PACS that managed...
Login or Create an Account to see details.
Culture, Value
AGFA HealthCare keeps their promises, but they must keep them obligatorily because they have signed...
Login or Create an Account to see details.
Relationship
AGFA HealthCare has excellent technical support management. I have technical support on-site with...
Login or Create an Account to see details.
Culture, Product
We had some problems with integration, but it wasn't necessarily AGFA HealthCare's fault because...
Login or Create an Account to see details.
Loyalty
The functionality of the solution meets our needs, except for when it comes to artificial...
Login or Create an Account to see details.
Loyalty, Product
Enterprise Imaging for Radiology's ease of use rates between the middle of the road and the top of...
Login or Create an Account to see details.
Relationship, Operations
AGFA HealthCare could improve their implementation services by having a less-siloed implementation...
Login or Create an Account to see details.
Loyalty, Relationship, Product
I would buy Enterprise Imaging for Radiology again. Overall, the solution works well, and AGFA...
Login or Create an Account to see details.
Loyalty
We like the cluster viewing, so we will keep the product for the long term.
Login or Create an Account to see details.
Value
AGFA HealthCare charges for every little thing. When I ask them for any specific statistic, they say...
Login or Create an Account to see details.
Relationship, Product
Right now, we have a critical problem with the system in the general hospital. We asked the vendor...
Login or Create an Account to see details.
Product
The product itself is good. It does everything we would expect the contemporary PACS to do. It has a...
Login or Create an Account to see details.
Loyalty, Relationship
We went to public tender, and the products were sort of short-listed to the top three. Eventually,...
Login or Create an Account to see details.
Relationship, Operations
AGFA has worked well. The transition has been pretty smooth. There were obviously minor quirks here...
Login or Create an Account to see details.
Relationship
From a project perspective and certainly from a day-to-day business-as-usual perspective, the...
Login or Create an Account to see details.
​
Featured Reports
Preferences