Enterprise Imaging XERO Viewer Commentary
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Subject Expert
Monique Rasband
VP of Imaging & Oncology
KLAS VP of Imaging & Oncology - Monique Rasband
 
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User Commentary

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Director

Value

My biggest concern with AGFA HealthCare is monetarily driven. I feel like the vendor squeezes every...

Dec 2024
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Director

Relationship, Product

I have not had any major issues with Enterprise Imaging XERO Viewer. I think everything is really...

Dec 2024
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Director

Operations

I think AGFA HealthCare could have more on-site presence for training; that would be great. In the...

Dec 2024
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Director

Product

Our radiologists have a couple of concerns. Enterprise Imaging XERO Viewer doesn't show prior...

Dec 2024
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Director

Relationship

The reason I am only giving AGFA HealthCare a rating slightly below the top of the scale for their...

Dec 2024
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Manager

Product, Value

When I first started working with AGFA HealthCare, their radiology PACS was one system and their...

Nov 2024
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Manager

Culture, Relationship

With AGFA HealthCare, we usually have ongoing projects and upgrades happening. We work with two...

Nov 2024
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Manager

Product, Value

The great thing about Enterprise Imaging XERO Viewer is that it is integrated with our EHR. A...

Nov 2024
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Manager

Loyalty, Relationship

We are extremely satisfied with AGFA HealthCare. They are very involved in planning and looking at...

Nov 2024
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Manager

Relationship

I don't really get a lot of complaints about Enterprise Imaging XERO Viewer, and it seems to work as...

Nov 2024
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Manager

Product

The design of the Enterprise Imaging XERO Viewer is not bad per se, but sometimes it also can be...

Nov 2024
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Manager

Relationship

I don't really have to use AGFA HealthCare’s support too much. I usually contact someone directly...

Nov 2024
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Manager

Product

There have been a few small things that AGFA HealthCare hasn’t kept promises on. The main one is the...

Nov 2024
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Manager

Loyalty, Value

I just don't know enough about what competitors offer to say whether I would buy Enterprise Imaging...

Oct 2024
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Manager

Loyalty, Product

There are a lot of things that we lost when we upgraded to Enterprise Imaging XERO Viewer, but those...

Oct 2024
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Manager

Product

We need more expansion of our universal viewer. We are trying to get all of our diagnostics into an...

Oct 2024
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Manager

Operations

I haven't really gone through training with AGFA HealthCare, but I think the training when they do...

Oct 2024
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Director

Relationship

We have a really good relationship with all of our AGFA HeathCare people. We have had a lot of the...

Oct 2024
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Director

Operations

The implementation of Enterprise Imaging XERO Viewer went well and was pretty seamless.

Oct 2024
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Director

Loyalty

We bought AGFA HealthCare's next product, so we are happy with them, and we are investing in them to...

Oct 2024
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Physician

Product

Our clinicians want to be able to hang things in a certain way to compare PET CTs with other prior...

Sep 2024
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Physician

Loyalty, Product

Overall, Enterprise Imaging XERO Viewer is great. It is very a fast and full-featured system, and I...

Sep 2024
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Director

Product

Enterprise Imaging XERO Viewer is what the vendor uses to display links out of our EHR. We click the...

Sep 2024
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Director

Relationship, Product

Enterprise Imaging XERO Viewer has been really good with whatever we have had to integrate it with....

Sep 2024
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Director

Operations

AGFA HealthCare is really good with their training. They make sure we have training materials. They...

Sep 2024
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Director

Relationship

I have no complaints at all about AGFA HealthCare’s service. They are always very hands on; they...

Sep 2024
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Analyst/Coordinator

Product

In Enterprise Imaging XERO Viewer, I like that I can easily display a different workflow to...

Aug 2024
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Manager

Product

I would buy Enterprise Imaging XERO Viewer again. It works well. In terms of integration, there has...

Aug 2024
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Analyst/Coordinator

Loyalty, Product

We would like to get patients digital access to their images so that we can stop burning CDs. Right...

Aug 2024
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Analyst/Coordinator

Relationship

We have a customer relations manager now. They are always willing to help us. I reached out to them...

Aug 2024
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Analyst/Coordinator

Product

I really like the system because it is a a web browser. If someone wanted to look at images really...

Aug 2024
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Manager

Relationship, Operations

I appreciate the fact that AGFA HealthCare always offers to send help if we have new positions and...

Aug 2024
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Manager

Product

The main improvement we need in Enterprise Imaging XERO Viewer would be to have more functionality...

Aug 2024
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Manager

Loyalty, Product

If we are going to stay with a third-party integration, AGFA HealthCare will have to do some work to...

Aug 2024
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Manager

Product

The radiologists can use Enterprise Imaging XERO Viewer for reporting, and it is very smooth for...

Aug 2024
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Physician

Product

I like the small footprint of Enterprise Imaging XERO Viewer. I also like the ease of use, quick...

Aug 2024
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Analyst/Coordinator

Loyalty

Right now, AGFA HealthCare is providing what we need. We have mentioned things that would be fun for...

Jul 2024
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Analyst/Coordinator

Operations

Once end users are trained on the system, they get it. We are always asking the vendor for training,...

Jul 2024
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Analyst/Coordinator

Culture, Relationship

We have the best sales representative that there is, and I will say that on record. AGFA HealthCare...

Jul 2024
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Manager

Relationship

There hasn't been a lot of executive involvement from AGFA HealthCare. I think we have had...

Jul 2024
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Manager

Product, Value

A high percentage of the time that we are using Enterprise Imaging XERO Viewer, it works pretty...

Jul 2024
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Manager

Product

The primary limitation of Enterprise Imaging XERO Viewer is around some of the integrations that we...

Jul 2024
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Manager

Loyalty, Relationship

AGFA HealthCare keeps all their promises, considering the fact that development is always a tricky...

Jun 2024
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Manager

Relationship

AGFA HealthCare is constantly checking stuff and doing things in the background. There are specific...

Jun 2024
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Manager

Product

We use Enterprise Imaging XERO Viewer to get access for certain clinicians. The solution is also...

Jun 2024
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Director

Loyalty

We are moving away from Enterprise Imaging XERO Viewer because it is not safe to keep the product in...

Apr 2024
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Director

Product

We have rolled out Enterprise Imaging XERO Viewer to all of our clinicians for referential viewing....

Apr 2024
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Director

Relationship

The support team for Enterprise Imaging XERO Viewer is excellent; they get to things right away and...

Apr 2024
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Director

Product

Enterprise Imaging XERO Viewer is one of the simplest and easiest solutions to use and support....

Apr 2024
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VP/Other Executive

Product

Enterprise Imaging XERO Viewer has been bulletproof. It integrates very well. Clinicians know how to...

Mar 2024
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Physician

Product

I use the product the way I do because it is limited in terms of its remote access. I wish I could...

Feb 2024
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Physician

Product

When I refer a patient, it is easy for me to electronically send a link to their files and things...

Feb 2024
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Physician

Relationship

AGFA HealthCare has been proactive with some known issues that they have warned us about. They have...

Feb 2024
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Director

Relationship, Product

With Enterprise Imaging XERO Viewer, AGFA has done some work with us with integration, and that has...

Feb 2024
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Director

Relationship

AGFA’s executives engage, but it doesn't seem like they solve problems. They pick up the phone for...

Feb 2024
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Director

Product

Enterprise Imaging XERO Viewer is well integrated with other third-party solutions, and it is easy...

Jan 2024
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Director

Relationship

Support is good, and the vendor's team takes care of us. I like having people we can call, and they...

Jan 2024
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Director

Relationship

AGFA HealthCare is a big company with a small feel. We are not a large customer, but we feel like we...

Jan 2024
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Manager

Product, Value

Enterprise Imaging XERO Viewer has been one of the best things we have done for our referring...

Jan 2024
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Manager

Relationship, Operations

The AGFA HealthCare team has really stepped up, helped out with our workflow, and gotten us all set...

Jan 2024
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Manager

Product

Enterprise Imaging XERO Viewer gives us the flexibility to go in, do searches for our patients when...

Jan 2024
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Manager

Product

There is an integration that allows us to integrate Enterprise Imaging XERO Viewer with our EMR. If...

Jan 2024
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Manager

Loyalty, Product

We are talking with AGFA HealthCare about cloud technology in terms of Enterprise Imaging XERO...

Jan 2024
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Manager

Relationship, Product

AGFA meets our needs and has made significant progress. AGFA has been a very good partner to work...

Jan 2024
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Manager

Product

Enterprise Imaging XERO Viewer is a great tool. It works wonderfully for our organization. There are...

Jan 2024
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Manager

Product

Enterprise Imaging XERO Viewer has been great for our staff for years.

Dec 2023
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Manager

Product

AFGA HealthCare is not really pushing Enterprise Imaging XERO Viewer much because they are putting...

Dec 2023
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Manager

Culture, Value

With AGFA HealthCare, there are some things that we get for free down the road, and there are other...

Dec 2023
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