Enterprise Imaging XERO Viewer Comments

 

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Current Time Inside Cache Tag Helper: 9/26/2020 6:09:14 AM and Model.EvProductId = 79220

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User Commentary

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Manager

Functionality and Upgrades

The biggest thing for us during the COVID-19 crisis has been the collaborator tool between...

Sep 2020
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Manager

Functionality and Upgrades

The vendor has done very well in delivering new technology that meets our needs. That has been a...

Sep 2020
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VP/Other Executive

Functionality and Upgrades

The vendor executives are pretty good at being involved. I am likely to recommend this vendor to...

Aug 2020
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VP/Other Executive

Relationship

When we had the vendor on-site, they did the service implementation, and everything moved along...

Aug 2020
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Manager

Functionality and Upgrades

Agfa's product is a zero-footprint viewer. 100% of our clinicians are viewing images using the...

Aug 2020
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Manager

Relationship

Agfa has kept all of their promises about the product. I wouldn't change much at this point; the...

Aug 2020
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CIO

Service and Support

Enterprise Imaging XERO Viewer is a clustered system. In the past, the only place that we could get...

Jul 2020
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CIO

Functionality and Upgrades

Agfa is not driving anything. We have the system integrated with our EMR. It is great that the...

Jul 2020
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CIO

Implementation and Training

Agfa's training was bad. I went to do some training, and the systems weren't configured properly....

Jul 2020
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CIO

ROI / Cost (care and feeding)

Anytime we try to do something, Agfa charges us more money. We have literally been trying to get a...

Jul 2020
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CIO

Sales and Contracting

Our doctors like Agfa's system, but we can't figure out our contract with the vendor, and we can't...

Jul 2020
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CIO

Relationship

It is amazing that Agfa's executives are all involved but don't do anything. When I check in to ask...

Jul 2020
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CIO

Technology

We could do so much more with imaging, but we can't because of Agfa's system. The system needs to be...

Jul 2020
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Director

Functionality and Upgrades

We have had no issues with the viewer. It is simple. From the client side, the actual installation...

Jul 2020
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Director

Sales and Contracting

With the initial installation, we lost some functionality regarding the ability to share studies...

Jul 2020
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Director

Technology

The viewer is quick and has been reliable. We get very few complaints or tickets related to the product....

Jun 2020
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Director

ROI / Cost (care and feeding)

The vendor’s service has declined in the last several months. They have a tendency to...

Jun 2020
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Manager

Functionality and Upgrades

Enterprise Imaging XERO Viewer is one of the biggest advantages of Agfa's enterprise suite. We...

May 2020
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Manager

Functionality and Upgrades

Everyone agrees that Enterprise Imaging XERO Viewer is a great solution and well worth the money...

May 2020
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Manager

Functionality and Upgrades

We have always found Enterprise Imaging XERO Viewer really easy to use, but during the COVID-19...

May 2020
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Director

Interfacing and Integration

We are well integrated with another vendor's system, so the benefit for our physicians using...

May 2020
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Director

Functionality and Upgrades

Enterprise Imaging XERO Viewer is very easy to use for referring physicians, and the images just...

May 2020
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Director

Functionality and Upgrades

I do not use Enterprise Imaging XERO Viewer directly, but we hear from the physicians that it is...

May 2020
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Director

Functionality and Upgrades

Enterprise Imaging XERO Viewer is very good; it is quick, reliable, and easy for everyone to use. We...

May 2020
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Director

Interfacing and Integration

We really like the product, and I would say that it is one of Agfa HealthCare’s most powerful tools....

May 2020
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Director

Service and Support

Agfa HealthCare’s support has been good and consistent. We moved from another large PACS vendor...

May 2020
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Director

Implementation and Training

The implementation was well organized and went off as planned. It wasn’t very eventful, and that...

May 2020
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Director

Functionality and Upgrades

We had good people on-site who were very detailed in the training, and we have had some web training...

May 2020
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Manager

Functionality and Upgrades

I like that the viewer leaves zero footprints, so we can host it on so many different machines, but...

Mar 2020
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Manager

Technology

The system has so much more than our old system did, and it is a light platform. So when people come...

Mar 2020
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Manager

Functionality and Upgrades

Especially with COVID-19, we love the collaborator feature where the system can contact our chat or...

Mar 2020
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Manager

Functionality and Upgrades

The system has a couple of glitchy bugs that we hate and are trying to work out with Agfa. We want...

Mar 2020
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Manager

ROI / Cost (care and feeding)

The solution has been a really successful tool. On our old system, we had many clients throughout...

Mar 2020
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VP/Other Executive

Interfacing and Integration

We have the viewer well integrated with our Epic EMR, so things are seamless for the referring physicians....

Jan 2020
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VP/Other Executive

Relationship

We have a good partnership with Agfa. Although we had to figure some things out on our end, they...

Jan 2020
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Director

Interfacing and Integration

We have appreciated the system's integration with our other systems. We were concerned about that...

Dec 2019
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Director

Functionality and Upgrades

The software is pretty straightforward and easy to use for our end users. New users pick the system...

Dec 2019
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Director

Implementation and Training

It was extremely expensive for Agfa to come on-site and help with the implementation of the imaging...

Nov 2019
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Analyst/Coordinator

Service and Support

We would rate Agfa low on support. However, the product is great in regard to the tools,...

Nov 2019
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

Enterprise Imaging XERO Viewer works very well and is easy to use. I would buy the system again.

Nov 2019
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Director

Functionality and Upgrades

The Enterprise Imaging XERO Viewer is a good product. Agfa has been helpful with our strategic...

Oct 2019
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Director

Functionality and Upgrades

The product is basic, but it does what we need it to do when we need it to be done.

Oct 2019
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VP/Other Executive

Functionality and Upgrades

The viewer is truly universal. It is capable of viewing DICOM images and non-DICOM images. The...

Oct 2019
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VP/Other Executive

Functionality and Upgrades

This product is one of the simplest viewers that I have seen and used. Physicians can just pick it...

Oct 2019
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VP/Other Executive

Functionality and Upgrades

One of the advantages of the product is its flexibility. We can use it for diagnostic or referential...

Oct 2019
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VP/Other Executive

Interfacing and Integration

The product is integrated with our EMR as well as other imaging solutions. I can't speak for our IT...

Oct 2019
 Helpful

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Manager

Functionality and Upgrades

Agfa's software could be easier to use, but that depends on the training given on the front end to...

Oct 2019
 Helpful

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Manager

Functionality and Upgrades

The Agfa product has a mix of reviews from physicians who use it. Many don't feel that the product...

Sep 2019
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Manager

Functionality and Upgrades

Many physicians swear by the product and use it for the remote viewing of patient data, including...

Sep 2019
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Director

Functionality and Upgrades

The solution is the same tool that is used for capturing and sharing images. We use the same server...

Jul 2019
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Director

Service and Support

We have had a hard time with Agfa’s support people, especially when they ask us for information that...

Jul 2019
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Director

Functionality and Upgrades

Agfa is a very complex environment because we have an entire suite of things; there are many load...

Jul 2019
 Helpful

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Manager

Functionality and Upgrades

Enterprise Imaging XERO Viewer is easy to use, and it is stable. It has no footprint, and I really...

Jun 2019
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Director

Other Observations & Comments

We purchased the system in order to provide tight integration with our enterprise system. When we...

Apr 2019
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Director

Functionality and Upgrades

Our nonradiologist clinicians need a few things from a viewer. One thing is a direct link from the...

Apr 2019
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Director

Service and Support

Getting a response from Agfa HealthCare's support people takes a long time. The technical expertise...

Apr 2019
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Manager

Functionality and Upgrades

Agfa HealthCare's universal viewer has been absolutely awesome. It is used in-house by multiple...

Mar 2019
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Manager

Other Observations & Comments

We have a lot of options with the system. The tools are there. There are almost too many tools. It...

Mar 2019
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Manager

Relationship

We are accustomed to the system. We have a long-standing relationship with Agfa, and we feel that...

Mar 2019
 Helpful

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VP/Other Executive

Functionality and Upgrades

Enterprise Imaging XERO Viewer is good, and it has been fairly easy to roll out to other parts of...

Jan 2019
 Helpful

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VP/Other Executive

Functionality and Upgrades

We have Agfa’s products for our PACS and our enterprise viewer. We are primary using Enterprise...

Jan 2019
 Helpful

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VP/Other Executive

Functionality and Upgrades

We are working with another vendor who will likely provide a product with other viewing...

Jan 2019
 Helpful

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Manager

Functionality and Upgrades

We have had Enterprise Imaging XERO Viewer for several years. Many clinicians use the system for...

Nov 2018
 Helpful

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Director

Functionality and Upgrades

Enterprise Imaging XERO Viewer is a platform, not just a viewer. The system acts as an...

Jun 2018
 Helpful

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Director

Interfacing and Integration

The viewer's integration is great. It integrates with smartphones, EMRs, and all kinds of other systems....

Jun 2018
 Helpful

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VP/Other Executive

Functionality and Upgrades

The system is a good viewer, and it does work well remotely. We can testify that it does work with...

May 2018
 Helpful

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VP/Other Executive

Functionality and Upgrades

Agfa HealthCare has a solid viewer. Enterprise Imaging XERO Viewer is truly universal. One thing I...

May 2018
 Helpful

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VP/Other Executive

Service and Support

The support team from Agfa HealthCare is great. We have a very good relationship with the support...

May 2018
 Helpful

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VP/Other Executive

Relationship

It is hard to find people who are more open to feedback and more willing to solve problems than the...

May 2018
 Helpful

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Manager

Functionality and Upgrades

There are some odd things in Enterprise Imaging XERO Viewer. Unless we highlight the feature for...

Mar 2018
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Manager

Interfacing and Integration

Enterprise Imaging XERO Viewer integrates with our EMR, so the physicians can go to the EMR and look...

Mar 2018
 Helpful

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Manager

Implementation and Training

Agfa Healthcare has been delivering tools to us, but we haven't received much in terms of guidance...

Mar 2018
 Helpful

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Physician

Service and Support

Enterprise Imaging XERO Viewer is stable, but things are a bit hit and miss with Agfa HealthCare....

Mar 2018
 Helpful

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Manager

Functionality and Upgrades

We like that Enterprise Imaging XERO Viewer is quick. We can use it even when we are experiencing downtime....

Mar 2018
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Manager

Other Observations & Comments

It can be hard to search for patients in Enterprise Imaging XERO Viewer because the database is very...

Mar 2018
 Helpful

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Director

Interfacing and Integration

Enterprise Imaging XERO Viewer is a decent viewer and well integrated into our other vendor's tools....

Feb 2018
 Helpful

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Manager

Functionality and Upgrades

The viewer is very easy to use for our physicians, and they like being able to view from any...

Feb 2018
 Helpful

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Manager

Interfacing and Integration

Agfa HealthCare has been helpful in our effort to move our enterprise imaging strategy forward. We...

Feb 2018
 Helpful

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Manager

Functionality and Upgrades

Enterprise Imaging XERO Viewer is very fast and easy to use. The product is a small download, so...

Feb 2018
 Helpful

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Manager

Functionality and Upgrades

We have the full-footage PACS from Agfa HealthCare, so it would be nice if our users had more tools...

Feb 2018
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Manager

Functionality and Upgrades

Enterprise Imaging XERO Viewer has increased our clinicians' satisfaction. It is a tiny download,...

Feb 2018
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Manager

Functionality and Upgrades

Enterprise Imaging XERO Viewer is not as robust as IMPAX, and I have heard clinicians say it is not...

Feb 2018
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Director

Interfacing and Integration

Depending on the browser or version people use, Enterprise Imaging XERO Viewer can have some issues....

Jan 2018
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