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Enterprise Imaging XERO Viewer
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Monique Rasband
VP Imaging, Cardiology, Oncology
KLAS VP Imaging, Cardiology, Oncology - Monique Rasband
 
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Featured  Report

Enterprise Imaging 2022: Which Vendors Are Delivering in a Challenging Environment?
Enterprise Imaging 2022:
Which Vendors Are Delivering in a Challenging Environment?
December 2022
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User Commentary

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Manager

Interfacing and Integration

Enterprise Imaging XERO Viewer is interfaced with our charting system, and we get links we can use....

Jan 2023
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Manager

Technology

Enterprise Imaging XERO Viewer is very useful. It runs on multiple platforms, such as Windows and...

Jan 2023
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Manager

Other Observations & Comments

There is very little training for Enterprise Imaging XERO Viewer, but we don't need much training to...

Jan 2023
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CEO/President

Technology

The Enterprise Imaging XERO Viewer converges in such a way that we can look at things coming from...

Jan 2023
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CEO/President

Future Outlook

Agfa HealthCare is on the verge of delivering on some things that have been promised for several...

Jan 2023
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Director

Functionality and Upgrades

Agfa has made some progress with adding some additional functionality to Enterprise Imaging XERO...

Jan 2023
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Director

Interfacing and Integration

Enterprise Imaging XERO Viewer is easy to use, and it integrates well with our EMR. We have had...

Jan 2023
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Director

Functionality and Upgrades

We use Enterprise Imaging XERO Viewer for our referring physicians, and we can also get access for...

Jan 2023
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Director

Service and Support

The support is good, and it has been improving overall. We had some direct discussions with Agfa,...

Jan 2023
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Director

Other Observations & Comments

Agfa is making a lot of changes internally, and that includes some staffing changes, which have been...

Jan 2023
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Manager

Relationship

I have phone numbers for several people at Agfa. I appreciate the vendor's commitment and our access...

Dec 2022
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Manager

Technology

We have been live with the new platform for a few years now, and we are getting into our stride. The...

Dec 2022
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Manager

Interfacing and Integration

Enterprise Imaging XERO Viewer is easy to use, and it integrates well with our EMR. We have a lot of...

Dec 2022
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Manager

Functionality and Upgrades

Enterprise Imaging XERO Viewer is stable, and we don't have any issues or downtime. I don't remember...

Dec 2022
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(0)
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Physician

Implementation and Training

The initial training we received from Agfa Healthcare was good. We don't really have any ongoing...

Dec 2022
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CIO

Relationship

We have had a good year with Agfa HealthCare, and it feels like they are moving in the right...

Dec 2022
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CIO

Interfacing and Integration

Agfa HealthCare's viewer is a good viewer, and it works well with our EMR. It is tightly integrated...

Dec 2022
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Director

Other Observations & Comments

Some of our users of the system are becoming more and more sophisticated with the system. Those...

Nov 2022
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Manager

Functionality and Upgrades

The product’s ease of use is getting better. The vendor has done a lot in the background. In the...

Nov 2022
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Manager

Future Outlook

There are a lot of things that we are working on daily, and once those things are completed, we will...

Nov 2022
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(0)
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Manager

Functionality and Upgrades

Some of the functionalities in the viewer are not very intuitive or easy to use. Some of the very...

Oct 2022
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Manager

Interfacing and Integration

We use Enterprise Imaging XERO Viewer very universally. We use the image-sharing functionality with...

Oct 2022
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Manager

Relationship

The vendor didn’t keep all their promises for the most recent release of the product. One of the...

Oct 2022
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Director

Functionality and Upgrades

I like the fact that the product is a very light application and works a whole lot better than the...

Oct 2022
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Director

Functionality and Upgrades

There are workflow enhancements for the application, but there are some clinical areas where Agfa...

Oct 2022
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Manager

Relationship

Our relationship with Agfa HealthCare is pretty strong. They have always been flexible with us.

Oct 2022
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Manager

Functionality and Upgrades

The viewer has been a fairly successful tool. However, we have had issues displaying certain image...

Sep 2022
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Manager

Functionality and Upgrades

The tool itself does have some really cool capabilities. The XERO Xtend product basically allows us...

Sep 2022
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Analyst/Coordinator

ROI / Cost

Agfa HealthCare is fair in their billing processes.

Sep 2022
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Manager

Functionality and Upgrades

I don’t have a lot of great things to say about Enterprise Imaging XERO Viewer. We run into issues a...

Aug 2022
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Manager

ROI / Cost

The vendor is attempting to charge us for all of the things that we are having to ask for to equate...

Aug 2022
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Manager

Functionality and Upgrades

I am afraid to even ask whether there is an update to the product because it is not working well...

Aug 2022
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Manager

Service and Support

I like the customer service team at Agfa HealthCare. The team has friendly people, and those people...

Jul 2022
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Manager

Functionality and Upgrades

I like the overall aspect of the product where providers can see the imaging without having to have...

Jul 2022
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Director

Service and Support

Agfa Healthcare's staff is incredible and does a good job of responding to issues. The vendor comes...

Jun 2022
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(0)
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Director

Relationship

Agfa Healthcare has been good to work with, and they have been building a good team. I have worked...

Jun 2022
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(0)
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Director

Relationship

The support team and some of the other operation teams who support the imaging solutions are getting...

Jun 2022
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(0)
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Director

Functionality and Upgrades

We use Enterprise Imaging XERO Viewer because it is more diagnostic than other viewer systems. The...

Jun 2022
||
(0)
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Director

Functionality and Upgrades

Agfa and another vendor overlap in terms of some of the things we need, such as peer-review...

May 2022
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Manager

Functionality and Upgrades

The product is really simple to use. We have it set up for internal and external access, so our...

Apr 2022
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(0)
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Manager

Future Outlook

Agfa HealthCare is coming out with a new workflow feature that will give us the same experience...

Apr 2022
||
(0)
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Manager

Interfacing and Integration

Enterprise Imaging XERO Viewer works well. For radiology, the product is out in the world for all...

Mar 2022
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Manager

Relationship

The vendor is working on a workflow that is going to be the next generation of Enterprise Imaging...

Mar 2022
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