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Enterprise Imaging XERO Viewer
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Subject Expert
Monique Rasband
VP, Imaging, Cardiology & Oncology
KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
 
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User Commentary

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Manager

The product is definitely a flexible viewer. We have been generally satisfied with it as a reference...

Oct 2021
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Manager

I would like to see improvements regarding the ability to create user-specific lists within the...

Oct 2021
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(0)
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VP/Other Executive

Enterprise Imaging XERO Viewer integrates really well with the EMR as well as other ancillary...

Oct 2021
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(0)
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VP/Other Executive

We really don't need to train or get into details with the clinicians. They pick the system right up...

Oct 2021
||
(0)
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VP/Other Executive

The support is improving due to the processes that Agfa has put in place. We have things here and...

Oct 2021
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(0)
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CIO

Enterprise Imaging XERO Viewer is easy to use and well integrated with our EMR. Both our IT team and...

Sep 2021
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(0)
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Director

I haven't seen any new technology in Enterprise Imaging XERO Viewer since I went live with it. We...

Sep 2021
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(0)
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Director

Enterprise Imaging XERO Viewer is nice because it is basic and easy for our providers to use. It is...

Sep 2021
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(0)
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Director

Enterprise Imaging XERO Viewer might be a little too basic, and that is its only downfall. There are...

Sep 2021
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Director

I am not very pleased with Agfa’s pricing strategy. They nickel-and-dime us every time we need...

Sep 2021
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(0)
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Director

Enterprise Imaging XERO Viewer is very intuitive and easy to use. It has been a good solution for...

Sep 2021
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(0)
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Director

Agfa HealthCare has been good to work with. They have helped us out when we have had questions or...

Sep 2021
||
(0)
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Director

The system's integration with our EMR is really good. It is easy for all of our physicians to access...

Sep 2021
||
(0)
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Manager

Enterprise Imaging XERO Viewer is super lightweight and easy to deploy. It is integrated with...

Sep 2021
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(0)
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Manager

The upgrades are not good because the last upgrade we attempted went sideways.

Sep 2021
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(0)
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Manager

The viewer is decent. The problem is getting clinicians to use it. All of the JPEG images from all...

Aug 2021
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(0)
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Manager

Agfa HealthCare had some internal issues. An executive was trying to change the culture, and it...

Aug 2021
||
(0)
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VP/Other Executive

Enterprise Imaging XERO Viewer has been a good universal viewer for consolidation. We use it for...

Aug 2021
||
(0)
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VP/Other Executive

The support from Agfa has been good, and they usually get back to us pretty quickly. We have not had...

Aug 2021
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VP/Other Executive

We have not had any problems integrating Enterprise Imaging XERO Viewer with other third-party...

Aug 2021
||
(0)
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Manager

Agfa provided a stable platform for providing access to the imaging that we have. We have been able...

Jun 2021
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(0)
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Manager

We have had some challenges viewing specific images, and that has led to some challenging...

Jun 2021
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(0)
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Manager

We like the portability of the viewer, and we appreciate some of the enhanced tool sets that they...

Jun 2021
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(0)
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Manager

Agfa has contributed to our ROI by leveraging our EMR integration and providing access to the tools...

Jun 2021
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(0)
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Manager

It has just been challenging to get the product to work in certain circumstances. It is very...

Jun 2021
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(0)
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Manager

Our strategy has mainly been driven by how easy it has been to push out the solution without...

Jun 2021
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(0)
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Manager

The solution's cost is based on licensing. The vendor gives us support based on our licenses, and...

Jun 2021
||
(0)
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Manager

The solution has everything that we need on it. It is great. The system just works. It has all of...

Jun 2021
||
(0)
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Manager

We were assigned a local engineer from the vendor. That person is really good about calling and...

Jun 2021
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(0)
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Manager

The solution has saved us many times. If another system or the internet goes down, we can still...

Jun 2021
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(0)
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Manager

We primarily use the product for reference viewing. The solution isn't certified for diagnostics on...

Jun 2021
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(0)
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Director

We are replacing Enterprise Imaging XERO Viewer, but not necessarily because of the actual viewer....

Jun 2021
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(0)
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Director

Enterprise Imaging XERO Viewer is a good universal viewer for referential viewing, and it is very...

Jun 2021
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(0)
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Manager

When we looked at the solution initially, it probably wasn’t enough for a doctor referentially to...

May 2021
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(0)
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Manager

We have calls with the engineers. We do upgrades frequently and are constantly talking to them about...

May 2021
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Director

Agfa HealthCare has been getting better at keeping their promises. Six months ago, I would have said...

May 2021
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(0)
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Director

Enterprise Imaging XERO Viewer is simple and fast. It also has low hardware requirements. The...

May 2021
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(0)
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Manager

We have been pleased with the performance and service from Agfa. From a functionality standpoint,...

Mar 2021
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(0)
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Analyst/Coordinator

Enterprise Imaging XERO Viewer is simple for our clinicians to use. The system is very flexible. It...

Dec 2020
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Manager

Agfa is very responsive to small issues that aren't complex. When we get into complex issues, there...

Dec 2020
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(0)
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Manager

I like the availability of the system. With some of the added tool sets that we were able to...

Dec 2020
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(0)
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Physician

We have struggled with Agfa in different ways. A recent example was in terms of service and...

Nov 2020
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(0)
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Director

The integration is tight with our EMR and almost seems like an extension of the patient record. Our...

Oct 2020
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(0)
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Director

The support team from Agfa HealthCare has been good to work with. The team members have been helpful...

Oct 2020
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(0)
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Director

The viewer is great and works really well for referring physicians. We haven’t really had to train...

Oct 2020
||
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