
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Product
Many of our doctors use and like Enterprise Imaging XERO Viewer. I hadn’t realized how widely it was...
Login or Create an Account to see details.
Relationship
I like AGFA HealthCare’s support people. They do a good job. While I usually don’t encounter issues,...
Login or Create an Account to see details.
Operations
We haven’t received any ongoing training, and it is important that AGFA HealthCare understands the...
Login or Create an Account to see details.
Relationship
We meet with AGFA HealthCare's support people regularly and have two dedicated account...
Login or Create an Account to see details.
Product
I have been amazed at what the integration folks at AGFA HealthCare have been able to do. The...
Login or Create an Account to see details.
Relationship, Product
When AGFA HealthCare went from WEB1000 to Enterprise Imaging XERO Viewer, the system became 1,000%...
Login or Create an Account to see details.
Culture, Operations
The vendor doesn't keep all their promises. I say that because there are things in Enterprise...
Login or Create an Account to see details.
Loyalty, Product
An improvement for Enterprise Imaging XERO Viewer that I would like to see is in diagnostic quality....
Login or Create an Account to see details.
Relationship, Operations
It has been a while since we have had an upgrade for AGFA HealthCare. But I will say that when it...
Login or Create an Account to see details.
Product
Enterprise Imaging XERO Viewer is really there for people who don't work in the radiology...
Login or Create an Account to see details.
Relationship
The biggest thing with AGFA HealthCare's support people is that they aren't dismissive at all. They...
Login or Create an Account to see details.
Operations
Enterprise Imaging XERO Viewer is sometimes a little robust for what we need in our hospital, but it...
Login or Create an Account to see details.
Operations
It is difficult for us to get training out to all our people who use Enterprise Imaging XERO Viewer....
Login or Create an Account to see details.
Relationship
AGFA HealthCare is awesome. They are an amazing vendor. AGFA HealthCare delivers new technology that...
Login or Create an Account to see details.
Loyalty
There are always fancy new things that people want, but Enterprise Imaging XERO Viewer meets our...
Login or Create an Account to see details.
Culture, Value
AGFA HealthCare's prices are really reasonable compared to other quotes and the levels of projects...
Login or Create an Account to see details.
Loyalty, Relationship
AGFA HealthCare answers our calls. And AGFA HealthCare’s executive involvement is pretty good. AGFA...
Login or Create an Account to see details.
Product
AGFA HealthCare’s tools are really robust and quick, and they are accurate. I like that as part of...
Login or Create an Account to see details.
Product
Enterprise Imaging XERO Viewer seems kind of small. It could be a bit more user friendly in terms of...
Login or Create an Account to see details.
Product
Enterprise Imaging XERO Viewer has different viewing versions in terms of tablets, so the system is...
Login or Create an Account to see details.
Product
Our past image viewer was almost a read-only style where we could get in, view images, maybe flip...
Login or Create an Account to see details.
Product
How we use Enterprise Imaging XERO Viewer diagnostically is very popular with cardiology because...
Login or Create an Account to see details.
Value
AGFA HealthCare has been great. We wish everything were cheaper, but AGFA HealthCare's products are...
Login or Create an Account to see details.
Product
I really like Enterprise Imaging XERO Viewer. Whenever AGFA HealthCare upgrades their systems, they...
Login or Create an Account to see details.
Relationship, Operations
In terms of training for Enterprise Imaging XERO Viewer, AGFA HealthCare is very receptive to us. If...
Login or Create an Account to see details.
Loyalty, Product
Enterprise Imaging XERO Viewer is a very simple product. We have integrated it into our EHR, so our...
Login or Create an Account to see details.
Relationship
AGFA HealthCare needs to retain good employees to make sure they are good and that they are being...
Login or Create an Account to see details.
Product
When we look at what we use the system for and what its purpose is, the system is relatively user...
Login or Create an Account to see details.
Operations
We would like more training on the system. That would allow us to understand the system better and...
Login or Create an Account to see details.
Product
There is less focus placed on Enterprise Imaging XERO Viewer in our environment, so the system...
Login or Create an Account to see details.
Relationship, Value
We have a very good relationship with AGFA HealthCare. We have been their customers for several...
Login or Create an Account to see details.
Operations
Users definitely need training on how to get around in Enterprise Imaging XERO Viewer.
Login or Create an Account to see details.
Relationship
Some work still needs to be done with AGFA HealthCare’s support. It is not necessarily bad, but I'm...
Login or Create an Account to see details.
Relationship
AGFA HealthCare keeps all their promises. They are very good at communicating, and if they promise...
Login or Create an Account to see details.
Relationship
AGFA HealthCare has been pretty proactive, but there have been occasional times when we found things...
Login or Create an Account to see details.
Product
Enterprise Imaging XERO Viewer is ahead of its time in terms of being an easy and useful viewer for...
Login or Create an Account to see details.
Product
In Enterprise Imaging XERO Viewer XERO, if we are going to get into the full diagnostic...
Login or Create an Account to see details.
Operations
I feel like there aren't many vendors that give enough training. There are a few vendors that will...
Login or Create an Account to see details.
Loyalty, Product
Enterprise Imaging XERO Viewer is actually pretty easy. Enterprise Imaging XERO Viewer meets our...
Login or Create an Account to see details.
Relationship
AGFA HealthCare’s support team is doing a great job. In addition, I meet regularly with my point...
Login or Create an Account to see details.
Loyalty
Compared to our old AGFA HealthCare XERO Universal Viewer system, the new Enterprise Imaging XERO...
Login or Create an Account to see details.
Relationship
I have never seen a vendor proactively reach out, but senior people in AGFA HealthCare's support...
Login or Create an Account to see details.
Loyalty, Product
Enterprise Imaging XERO Viewer is truly a universal viewer. With radiology, the universal viewer is...
Login or Create an Account to see details.
Culture, Value
AGFA HealthCare has been flexible with charges. We set up the contract so that we knew what we were...
Login or Create an Account to see details.
Loyalty, Product
AGFA HealthCare should improve anything with third-party add-ons. There is a third-party add-on that...
Login or Create an Account to see details.
Relationship
AGFA HealthCare keeps their promises because they meet with us regularly. If any issues come up,...
Login or Create an Account to see details.
Product
Enterprise Imaging XERO Viewer has a bit less quality than other systems, but it is the easiest...
Login or Create an Account to see details.
Culture, Value
We are definitely trying to receive our money's worth with our AGFA HealthCare products. Those...
Login or Create an Account to see details.
Product
I kind of figured the system out, but I don't like the way it runs sometimes or the way it will...
Login or Create an Account to see details.
Product
Enterprise Imaging XERO Viewer is a great product for things on the fly, like on-the-go type medical...
Login or Create an Account to see details.
Relationship, Value
AGFA HealthCare is a great company that is doing a great job. They are very customer focused, and if...
Login or Create an Account to see details.
Culture, Relationship
AGFA HealthCare is a large company that has a lot of moving parts, and they keep most of their...
Login or Create an Account to see details.
Product
Our clinicians acclimated to the system and accepted it. We also have the ability to do advanced...
Login or Create an Account to see details.
Culture, Value
Early on, one of my major complaints with AGFA HealthCare was that they nickel-and-dimed a lot, but...
Login or Create an Account to see details.
Operations
AGFA HealthCare is pretty responsive when it comes to support. But I would like AGFA HealthCare to...
Login or Create an Account to see details.
Relationship
I would strongly recommend AGFA HealthCare. AGFA HealthCare has a strong road map, and they have...
Login or Create an Account to see details.
Relationship
The support has been much better in the past couple of years, and in the last year, AGFA HealthCare...
Login or Create an Account to see details.
Product, Value
The system is a good viewer and a nice complement to our overall enterprise imaging suite. It ties...
Login or Create an Account to see details.
Relationship
AGFA HealthCare has had a turnaround that makes it easier to work with them and allows us to invest...
Login or Create an Account to see details.
Product
Enterprise Imaging XERO Viewer is neutral and integrates right into our EMR. We have tight...
Login or Create an Account to see details.
Product
Enterprise Imaging XERO Viewer works well and integrates right into our PACS and EMR. We have...
Login or Create an Account to see details.
Loyalty
AGFA HealthCare has a road map for the cloud and AI for both their PACS and Enterprise Imaging XERO...
Login or Create an Account to see details.
Relationship
The support is great from AGFA HealthCare, and we can see the changes the support people have made...
Login or Create an Account to see details.
Loyalty, Operations
We would like AGFA HealthCare to be a part of our long-term plans. There was a bug that AGFA...
Login or Create an Account to see details.
Relationship
When we call AGFA HealthCare's 1-800 number, we get somebody from tier one. They are from America,...
Login or Create an Account to see details.
Product
I like that Enterprise Imaging XERO Viewer is stable because it is running Linux and can handle high...
Login or Create an Account to see details.
Product
I like Enterprise Imaging XERO Viewer. It has a fair number of tools, and it is fast. Its...
Login or Create an Account to see details.
Loyalty
AGFA HealthCare is working on XERO Workflow. That will be a mesh of Enterprise Imaging XERO Viewer...
Login or Create an Account to see details.
Operations, Product
There have been some bumps in the road with Enterprise Imaging XERO Viewer. We get end users who...
Login or Create an Account to see details.
Product
The fact that Enterprise Imaging XERO Viewer is a little more basic is good for our clinical and...
Login or Create an Account to see details.
Relationship
The support and overall customer service we have received from AGFA HealthCare's team has been...
Login or Create an Account to see details.
Culture, Loyalty
We have had early conversations with the vendor about their approach to the cloud and AI. We aren't...
Login or Create an Account to see details.
Loyalty, Product
We use Enterprise Imaging XERO Viewer, and it is an important part of our enterprise imaging...
Login or Create an Account to see details.
Relationship, Operations
AGFA HealthCare's recent upgrade was seamless. We didn't have any issues at all. I think that was...
Login or Create an Account to see details.
Product
The clinicians find the zero-footprint viewer to be much easier to navigate just because the user...
Login or Create an Account to see details.
Loyalty, Product
We want to use Enterprise Imaging XERO Viewer for our image sharing with other partner healthcare...
Login or Create an Account to see details.
Relationship
Things have been really good with AGFA HealthCare. We have a close relationship with them. We have...
Login or Create an Account to see details.
Product
We are happy with where we are with the system. It can handle a variety of imaging exams, from chest...
Login or Create an Account to see details.
Loyalty
From what I know, the vendor is making the switch to a web client, and they are still catching up on...
Login or Create an Account to see details.
Product
It took us a long time, but I’m highly satisfied with the product’s ease of use. This product is...
Login or Create an Account to see details.
Product, Value
With Enterprise Imaging XERO Viewer, there is not a whole lot for us to do. We basically make sure...
Login or Create an Account to see details.
Value
My biggest concern with AGFA HealthCare is monetarily driven. I feel like the vendor squeezes every...
Login or Create an Account to see details.
Relationship, Product
I have not had any major issues with Enterprise Imaging XERO Viewer. I think everything is really...
Login or Create an Account to see details.
Operations
I think AGFA HealthCare could have more on-site presence for training; that would be great. In the...
Login or Create an Account to see details.
Product
Our radiologists have a couple of concerns. Enterprise Imaging XERO Viewer doesn't show prior...
Login or Create an Account to see details.
Relationship
The reason I am only giving AGFA HealthCare a rating slightly below the top of the scale for their...
Login or Create an Account to see details.
Product, Value
When I first started working with AGFA HealthCare, their radiology PACS was one system and their...
Login or Create an Account to see details.
Culture, Relationship
With AGFA HealthCare, we usually have ongoing projects and upgrades happening. We work with two...
Login or Create an Account to see details.
Product, Value
The great thing about Enterprise Imaging XERO Viewer is that it is integrated with our EHR. A...
Login or Create an Account to see details.
Loyalty, Relationship
We are extremely satisfied with AGFA HealthCare. They are very involved in planning and looking at...
Login or Create an Account to see details.
Relationship
I don't really get a lot of complaints about Enterprise Imaging XERO Viewer, and it seems to work as...
Login or Create an Account to see details.
Product
The design of the Enterprise Imaging XERO Viewer is not bad per se, but sometimes it also can be...
Login or Create an Account to see details.
Relationship
I don't really have to use AGFA HealthCare’s support too much. I usually contact someone directly...
Login or Create an Account to see details.
Product
There have been a few small things that AGFA HealthCare hasn’t kept promises on. The main one is the...
Login or Create an Account to see details.
Loyalty, Value
I just don't know enough about what competitors offer to say whether I would buy Enterprise Imaging...
Login or Create an Account to see details.
Loyalty, Product
There are a lot of things that we lost when we upgraded to Enterprise Imaging XERO Viewer, but those...
Login or Create an Account to see details.
Product
We need more expansion of our universal viewer. We are trying to get all of our diagnostics into an...
Login or Create an Account to see details.
Operations
I haven't really gone through training with AGFA HealthCare, but I think the training when they do...
Login or Create an Account to see details.
Relationship
We have a really good relationship with all of our AGFA HeathCare people. We have had a lot of the...
Login or Create an Account to see details.
Operations
The implementation of Enterprise Imaging XERO Viewer went well and was pretty seamless.
Login or Create an Account to see details.
Loyalty
We bought AGFA HealthCare's next product, so we are happy with them, and we are investing in them to...
Login or Create an Account to see details.
Product
Our clinicians want to be able to hang things in a certain way to compare PET CTs with other prior...
Login or Create an Account to see details.
Loyalty, Product
Overall, Enterprise Imaging XERO Viewer is great. It is very a fast and full-featured system, and I...
Login or Create an Account to see details.
Product
Enterprise Imaging XERO Viewer is what the vendor uses to display links out of our EHR. We click the...
Login or Create an Account to see details.
Relationship, Product
Enterprise Imaging XERO Viewer has been really good with whatever we have had to integrate it with....
Login or Create an Account to see details.
Operations
AGFA HealthCare is really good with their training. They make sure we have training materials. They...
Login or Create an Account to see details.
Relationship
I have no complaints at all about AGFA HealthCare’s service. They are always very hands on; they...
Login or Create an Account to see details.
Product
In Enterprise Imaging XERO Viewer, I like that I can easily display a different workflow to...
Login or Create an Account to see details.
Product
I would buy Enterprise Imaging XERO Viewer again. It works well. In terms of integration, there has...
Login or Create an Account to see details.
Loyalty, Product
We would like to get patients digital access to their images so that we can stop burning CDs. Right...
Login or Create an Account to see details.
Relationship
We have a customer relations manager now. They are always willing to help us. I reached out to them...
Login or Create an Account to see details.
Product
I really like the system because it is a a web browser. If someone wanted to look at images really...
Login or Create an Account to see details.
Relationship, Operations
I appreciate the fact that AGFA HealthCare always offers to send help if we have new positions and...
Login or Create an Account to see details.
Product
The main improvement we need in Enterprise Imaging XERO Viewer would be to have more functionality...
Login or Create an Account to see details.
Loyalty, Product
If we are going to stay with a third-party integration, AGFA HealthCare will have to do some work to...
Login or Create an Account to see details.
Product
The radiologists can use Enterprise Imaging XERO Viewer for reporting, and it is very smooth for...
Login or Create an Account to see details.
Product
I like the small footprint of Enterprise Imaging XERO Viewer. I also like the ease of use, quick...
Login or Create an Account to see details.
Loyalty
Right now, AGFA HealthCare is providing what we need. We have mentioned things that would be fun for...
Login or Create an Account to see details.
Operations
Once end users are trained on the system, they get it. We are always asking the vendor for training,...
Login or Create an Account to see details.
Culture, Relationship
We have the best sales representative that there is, and I will say that on record. AGFA HealthCare...
Login or Create an Account to see details.
Relationship
There hasn't been a lot of executive involvement from AGFA HealthCare. I think we have had...
Login or Create an Account to see details.
Product, Value
A high percentage of the time that we are using Enterprise Imaging XERO Viewer, it works pretty...
Login or Create an Account to see details.
Product
The primary limitation of Enterprise Imaging XERO Viewer is around some of the integrations that we...
Login or Create an Account to see details.
Loyalty, Relationship
AGFA HealthCare keeps all their promises, considering the fact that development is always a tricky...
Login or Create an Account to see details.
Relationship
AGFA HealthCare is constantly checking stuff and doing things in the background. There are specific...
Login or Create an Account to see details.
Product
We use Enterprise Imaging XERO Viewer to get access for certain clinicians. The solution is also...
Login or Create an Account to see details.
Featured Report
Preferences