Enterprise Imaging XERO Viewer
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Monique Rasband
VP, Imaging, Cardiology & Oncology
KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
 
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User Commentary

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Director

Agfa and another vendor overlap in terms of some of the things we need, such as peer-review...

May 2022
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Manager

The product is really simple to use. We have it set up for internal and external access, so our...

Apr 2022
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Manager

Agfa HealthCare is coming out with a new workflow feature that will give us the same experience...

Apr 2022
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Manager

Enterprise Imaging XERO Viewer works well. For radiology, the product is out in the world for all...

Mar 2022
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Manager

The vendor is working on a workflow that is going to be the next generation of Enterprise Imaging...

Mar 2022
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Director

We had a viewer prior to Enterprise Imaging XERO Viewer. And while our previous viewer had the...

Jan 2022
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Director

I would like to see improvement on the vendor's support side to be more along the lines of typical...

Jan 2022
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Director

We are at the mercy of the vendor because they have to run FDA-based patches. With how much effort...

Jan 2022
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Manager

There is still a lot of development needed in the system. Hopefully, our next upgrade will give us...

Dec 2021
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Manager

For what we use the system for, I rate it highly. It has been great. It is pretty solid and simple.

Dec 2021
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Analyst/Coordinator

One of the solution's strengths is that it has a web link. We can use the link to view images and...

Dec 2021
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Analyst/Coordinator

Agfa HealthCare is a good partner to work with. The support that we receive when we reach out to...

Dec 2021
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Analyst/Coordinator

It would be nice to have more tools in the solution. There are a few diagnostic tools that would be...

Dec 2021
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CIO

Out of the box, Enterprise Imaging XERO Viewer was principally focused on referring physicians. For...

Dec 2021
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CIO

Agfa HealthCare is moving to a newer version of the product that is going to have even more features...

Dec 2021
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CIO

The product is a zero-footprint viewer. That is why Agfa HealthCare calls it the XERO Viewer. That...

Dec 2021
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Director

We have issues with getting people from Agfa HealthCare to help us.

Nov 2021
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Director

We have integrated the product with our EMR. Agfa told us the integration would work, and it has. We...

Nov 2021
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CEO/President

The system has been well received. We have gotten value out of the system because we are storing...

Oct 2021
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CEO/President

I would give the vendor a qualified recommendation. They have come a long way. If we don’t get the...

Oct 2021
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Manager

Providers click a link in our EMR and automatically get signed into the images on Enterprise Imaging...

Oct 2021
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Manager

Agfa HealthCare’s hanging protocols, screen layouts, and automatic comparisons in the viewer could...

Oct 2021
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Director

We have some unique support needs because of our organization. It is a challenge to get the right...

Oct 2021
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Director

Enterprise Imaging XERO Viewer has absolute universal interoperability. We have not come across...

Oct 2021
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VP/Other Executive

Enterprise Imaging XERO Viewer is an easy-to-use viewer, and it is easy for our IT team to support....

Oct 2021
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Manager

The product is definitely a flexible viewer. We have been generally satisfied with it as a reference...

Oct 2021
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Manager

I would like to see improvements regarding the ability to create user-specific lists within the...

Oct 2021
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VP/Other Executive

Enterprise Imaging XERO Viewer integrates really well with the EMR as well as other ancillary...

Oct 2021
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VP/Other Executive

We really don't need to train or get into details with the clinicians. They pick the system right up...

Oct 2021
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VP/Other Executive

The support is improving due to the processes that Agfa has put in place. We have things here and...

Oct 2021
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CIO

Enterprise Imaging XERO Viewer is easy to use and well integrated with our EMR. Both our IT team and...

Sep 2021
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Director

I haven't seen any new technology in Enterprise Imaging XERO Viewer since I went live with it. We...

Sep 2021
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Director

Enterprise Imaging XERO Viewer is nice because it is basic and easy for our providers to use. It is...

Sep 2021
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Director

Enterprise Imaging XERO Viewer might be a little too basic, and that is its only downfall. There are...

Sep 2021
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Director

I am not very pleased with Agfa’s pricing strategy. They nickel-and-dime us every time we need...

Sep 2021
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Director

Enterprise Imaging XERO Viewer is very intuitive and easy to use. It has been a good solution for...

Sep 2021
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Director

Agfa HealthCare has been good to work with. They have helped us out when we have had questions or...

Sep 2021
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Director

The system's integration with our EMR is really good. It is easy for all of our physicians to access...

Sep 2021
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Manager

Enterprise Imaging XERO Viewer is super lightweight and easy to deploy. It is integrated with...

Sep 2021
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Manager

The upgrades are not good because the last upgrade we attempted went sideways.

Sep 2021
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Manager

The viewer is decent. The problem is getting clinicians to use it. All of the JPEG images from all...

Aug 2021
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Manager

Agfa HealthCare had some internal issues. An executive was trying to change the culture, and it...

Aug 2021
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VP/Other Executive

Enterprise Imaging XERO Viewer has been a good universal viewer for consolidation. We use it for...

Aug 2021
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VP/Other Executive

The support from Agfa has been good, and they usually get back to us pretty quickly. We have not had...

Aug 2021
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VP/Other Executive

We have not had any problems integrating Enterprise Imaging XERO Viewer with other third-party...

Aug 2021
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Manager

Agfa provided a stable platform for providing access to the imaging that we have. We have been able...

Jun 2021
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Manager

We have had some challenges viewing specific images, and that has led to some challenging...

Jun 2021
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Manager

We like the portability of the viewer, and we appreciate some of the enhanced tool sets that they...

Jun 2021
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Manager

Agfa has contributed to our ROI by leveraging our EMR integration and providing access to the tools...

Jun 2021
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Manager

It has just been challenging to get the product to work in certain circumstances. It is very...

Jun 2021
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Manager

Our strategy has mainly been driven by how easy it has been to push out the solution without...

Jun 2021
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Manager

The solution's cost is based on licensing. The vendor gives us support based on our licenses, and...

Jun 2021
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Manager

The solution has everything that we need on it. It is great. The system just works. It has all of...

Jun 2021
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Manager

We were assigned a local engineer from the vendor. That person is really good about calling and...

Jun 2021
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Manager

The solution has saved us many times. If another system or the internet goes down, we can still...

Jun 2021
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Manager

We primarily use the product for reference viewing. The solution isn't certified for diagnostics on...

Jun 2021
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Director

We are replacing Enterprise Imaging XERO Viewer, but not necessarily because of the actual viewer....

Jun 2021
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Director

Enterprise Imaging XERO Viewer is a good universal viewer for referential viewing, and it is very...

Jun 2021
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