Enterprise Imaging XERO Viewer Commentary
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Subject Expert
Monique Rasband
VP of Imaging & Oncology
Commentary Summary
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User Commentary
Product, Value
When I first started working with AGFA HealthCare, their radiology PACS was one system and their...
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Culture, Relationship
With AGFA HealthCare, we usually have ongoing projects and upgrades happening. We work with two...
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Product, Value
The great thing about Enterprise Imaging XERO Viewer is that it is integrated with our EHR. A...
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Loyalty, Relationship
We are extremely satisfied with AGFA HealthCare. They are very involved in planning and looking at...
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Relationship
I don't really get a lot of complaints about Enterprise Imaging XERO Viewer, and it seems to work as...
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Product
The design of the Enterprise Imaging XERO Viewer is not bad per se, but sometimes it also can be...
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Relationship
I don't really have to use AGFA HealthCare’s support too much. I usually contact someone directly...
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Product
There have been a few small things that AGFA HealthCare hasn’t kept promises on. The main one is the...
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Loyalty, Value
I just don't know enough about what competitors offer to say whether I would buy Enterprise Imaging...
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Loyalty, Product
There are a lot of things that we lost when we upgraded to Enterprise Imaging XERO Viewer, but those...
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Product
We need more expansion of our universal viewer. We are trying to get all of our diagnostics into an...
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Operations
I haven't really gone through training with AGFA HealthCare, but I think the training when they do...
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Relationship
We have a really good relationship with all of our AGFA HeathCare people. We have had a lot of the...
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Operations
The implementation of Enterprise Imaging XERO Viewer went well and was pretty seamless.
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Loyalty
We bought AGFA HealthCare's next product, so we are happy with them, and we are investing in them to...
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Product
Our clinicians want to be able to hang things in a certain way to compare PET CTs with other prior...
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Loyalty, Product
Overall, Enterprise Imaging XERO Viewer is great. It is very a fast and full-featured system, and I...
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Product
Enterprise Imaging XERO Viewer is what the vendor uses to display links out of our EHR. We click the...
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Relationship, Product
Enterprise Imaging XERO Viewer has been really good with whatever we have had to integrate it with....
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Operations
AGFA HealthCare is really good with their training. They make sure we have training materials. They...
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Relationship
I have no complaints at all about AGFA HealthCare’s service. They are always very hands on; they...
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Product
In Enterprise Imaging XERO Viewer, I like that I can easily display a different workflow to...
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Product
I would buy Enterprise Imaging XERO Viewer again. It works well. In terms of integration, there has...
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Loyalty, Product
We would like to get patients digital access to their images so that we can stop burning CDs. Right...
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Relationship
We have a customer relations manager now. They are always willing to help us. I reached out to them...
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Product
I really like the system because it is a a web browser. If someone wanted to look at images really...
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Relationship, Operations
I appreciate the fact that AGFA HealthCare always offers to send help if we have new positions and...
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Product
The main improvement we need in Enterprise Imaging XERO Viewer would be to have more functionality...
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Loyalty, Product
If we are going to stay with a third-party integration, AGFA HealthCare will have to do some work to...
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Product
The radiologists can use Enterprise Imaging XERO Viewer for reporting, and it is very smooth for...
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Product
I like the small footprint of Enterprise Imaging XERO Viewer. I also like the ease of use, quick...
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Loyalty
Right now, AGFA HealthCare is providing what we need. We have mentioned things that would be fun for...
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Operations
Once end users are trained on the system, they get it. We are always asking the vendor for training,...
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Culture, Relationship
We have the best sales representative that there is, and I will say that on record. AGFA HealthCare...
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Relationship
There hasn't been a lot of executive involvement from AGFA HealthCare. I think we have had...
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Product, Value
A high percentage of the time that we are using Enterprise Imaging XERO Viewer, it works pretty...
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Product
The primary limitation of Enterprise Imaging XERO Viewer is around some of the integrations that we...
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Loyalty, Relationship
AGFA HealthCare keeps all their promises, considering the fact that development is always a tricky...
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Relationship
AGFA HealthCare is constantly checking stuff and doing things in the background. There are specific...
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Product
We use Enterprise Imaging XERO Viewer to get access for certain clinicians. The solution is also...
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Loyalty
We are moving away from Enterprise Imaging XERO Viewer because it is not safe to keep the product in...
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Product
We have rolled out Enterprise Imaging XERO Viewer to all of our clinicians for referential viewing....
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Relationship
The support team for Enterprise Imaging XERO Viewer is excellent; they get to things right away and...
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Product
Enterprise Imaging XERO Viewer is one of the simplest and easiest solutions to use and support....
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Product
Enterprise Imaging XERO Viewer has been bulletproof. It integrates very well. Clinicians know how to...
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Product
I use the product the way I do because it is limited in terms of its remote access. I wish I could...
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Product
When I refer a patient, it is easy for me to electronically send a link to their files and things...
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Relationship
AGFA HealthCare has been proactive with some known issues that they have warned us about. They have...
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Relationship, Product
With Enterprise Imaging XERO Viewer, AGFA has done some work with us with integration, and that has...
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Relationship
AGFA’s executives engage, but it doesn't seem like they solve problems. They pick up the phone for...
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Product
Enterprise Imaging XERO Viewer is well integrated with other third-party solutions, and it is easy...
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Relationship
Support is good, and the vendor's team takes care of us. I like having people we can call, and they...
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Relationship
AGFA HealthCare is a big company with a small feel. We are not a large customer, but we feel like we...
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Product, Value
Enterprise Imaging XERO Viewer has been one of the best things we have done for our referring...
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Relationship, Operations
The AGFA HealthCare team has really stepped up, helped out with our workflow, and gotten us all set...
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Product
Enterprise Imaging XERO Viewer gives us the flexibility to go in, do searches for our patients when...
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Product
There is an integration that allows us to integrate Enterprise Imaging XERO Viewer with our EMR. If...
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Loyalty, Product
We are talking with AGFA HealthCare about cloud technology in terms of Enterprise Imaging XERO...
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Relationship, Product
AGFA meets our needs and has made significant progress. AGFA has been a very good partner to work...
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Product
Enterprise Imaging XERO Viewer is a great tool. It works wonderfully for our organization. There are...
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Product
Enterprise Imaging XERO Viewer has been great for our staff for years.
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Product
AFGA HealthCare is not really pushing Enterprise Imaging XERO Viewer much because they are putting...
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Culture, Value
With AGFA HealthCare, there are some things that we get for free down the road, and there are other...
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Product
The vendor is actually making very good progress with the radiology viewing functionality, but since...
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Culture, Relationship
We have been an Agfa HealthCare customer for a long time now. Our relationship is more of a...
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