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Alithya ERP Implementation Leadership Commentary
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Kaleb Harris
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KLAS Research Director - Kaleb Harris
 
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Commentary Summary

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User Commentary

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Manager

Operations, Value

Alithya was more instrumental than our software vendor in assisting us with achieving outcomes. The...

Apr 2025
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Manager

Loyalty, Operations

We didn't have training from Alithya. I wish they had sold us on the training part. I wish they had...

Apr 2025
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Manager

Operations, Services, Value

Alithya exceeded our expectations because although we would have done things differently with...

Apr 2025
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Director

Operations, Value

There were some misses based on a lack of QA with the firm’s configuration and the work product, but...

Mar 2025
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Director

Relationship, Value

The firm’s executives were very involved when we escalated. We even got a leader who came to us to...

Mar 2025
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Director

Operations, Services, Value

When we engaged with Alithya, we expected more of a transformation than a lift and shift of our...

Mar 2025
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Director

Operations, Services

The quality of the staff members and consultants varied because we had multiple tracks. I was among...

Mar 2025
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VP/Other Executive

Relationship

Things started rough with Alithya, but we landed well. Compared to their competitors, Alithya is a...

Feb 2025
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VP/Other Executive

Relationship, Operations

Some of Alithya’s resources did a good job, and one strength was they brought experienced subject...

Feb 2025
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VP/Other Executive

Relationship, Operations

If I were to do this engagement again with Alithya, I would make sure we had conversations about the...

Feb 2025
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VP/Other Executive

Value

Alithya charged me for every little thing. We paid a lot of money for this engagement, and they kept...

Feb 2025
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Director

Relationship, Operations

I would tell my peers that Alithya has some strong areas with knowledgeable consultants as well as...

Feb 2025
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CFO

Relationship, Services

We expected Alithya to perform. They were sold to us as experts in the area and as having all of the...

Dec 2024
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CFO

Operations, Services

Alithya is capable. The final product we got to is functional and is a good work product, but we...

Dec 2024
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