Alithya ERP Implementation Leadership Commentary
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Subject Expert
Kaleb Harris
Research Director
Commentary Summary
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User Commentary
Relationship
Alithya is proactive in letting us know what they see based on the calls we make to them. That is a...
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Loyalty
When we were deciding which firm to select, we considered another firm, but the other firm was...
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Value
Alithya can't burn dollars if I don't ask them to spend. My spending with them is exactly how I want...
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Operations, Value
Alithya was more instrumental than our software vendor in assisting us with achieving outcomes. The...
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Loyalty, Operations
We didn't have training from Alithya. I wish they had sold us on the training part. I wish they had...
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Operations, Services, Value
Alithya exceeded our expectations because although we would have done things differently with...
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Operations, Value
There were some misses based on a lack of QA with the firm’s configuration and the work product, but...
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Relationship, Value
The firm’s executives were very involved when we escalated. We even got a leader who came to us to...
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Operations, Services, Value
When we engaged with Alithya, we expected more of a transformation than a lift and shift of our...
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Operations, Services
The quality of the staff members and consultants varied because we had multiple tracks. I was among...
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Relationship
Things started rough with Alithya, but we landed well. Compared to their competitors, Alithya is a...
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Relationship, Operations
Some of Alithya’s resources did a good job, and one strength was they brought experienced subject...
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Relationship, Operations
If I were to do this engagement again with Alithya, I would make sure we had conversations about the...
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Value
Alithya charged me for every little thing. We paid a lot of money for this engagement, and they kept...
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Relationship, Operations
I would tell my peers that Alithya has some strong areas with knowledgeable consultants as well as...
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