Alithya ERP Implementation Leadership Commentary
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Kaleb Harris
Research Director
KLAS Research Director - Kaleb Harris
 
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User Commentary

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Manager

Operations

The scripts that Alithya had us use for testing and training were a little too generic and...

Mar 2024
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Manager

Value

There were a few items we had to pay extra money for because they were identified as out of scope....

Mar 2024
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Manager

Operations

There was a lack of training on the build. Alithya came in and asked us questions, and then they...

Mar 2024
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Manager

Relationship

Alithya was involved at the executive level. We had regular meetings with our implementation...

Mar 2024
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COO

Relationship, Services

Alithya gave us somebody that they thought would fit in with our culture and the things that we...

Feb 2024
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COO

Value

Alithya did a really good job with charging us. They stayed on budget, and that was something that I...

Feb 2024
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COO

Relationship

Alithya had really good people, and that made even the rough parts manageable. The people never left...

Feb 2024
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COO

Relationship

Alithya’s bench strength was really good. Throughout every area, the firm had people who really knew...

Feb 2024
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CIO

Operations

I'm very demanding when it comes to software implementations in that I like to manage risk very...

Feb 2024
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CIO

Operations

Alithya could have been more prescriptive of best practices rather than allowing us to harm...

Feb 2024
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CIO

Operations

The quality of the firm’s consultants varies. On the supply chain and enterprise performance...

Dec 2023
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CIO

Value

One outcome from the engagement is that our expense report and expense management process is really...

Dec 2023
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CIO

Operations

Part of the issue with our project was that it was virtual. We were trying to figure out how to do...

Dec 2023
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CIO

Relationship, Operations

In terms of improving processes, Alithya was not the best integrator for us. And we have actually...

Dec 2023
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CIO

Operations, Value

The staff on the firm's side are more like installers than consultants. They didn't bring us to a...

Dec 2023
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