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KLAS Research Director - Ryan Oliver
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We almost fired Allscripts because their app hosting was beyond terrible. When they converted data...

Mar 2021
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CIO

I don't believe that the vendor's hosting staff members have the expertise they need for a competent...

Mar 2021
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CIO

My expectations are high, and over the last year or so, there has been more than one unplanned...

Jan 2021
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CIO

The executives appear out of the woodwork when the contract needs to be updated. Otherwise, they are...

Jan 2021
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CIO

Allscripts' hosting is unique to Allscripts applications. I don't know that I would recommend...

Jan 2021
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Manager

McKesson was a nightmare. When Allscripts purchased the product, it was still in the same data...

Jan 2021
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Manager

McKesson didn't have a professional operation that could properly manage and resource critical...

Jan 2021
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Manager

The solution is cost effective for hosting applications. It is fairly stable now, so we don't have...

Jan 2021
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Manager

Allscripts has been flexible, and that is why we are continuing with them. Allscripts has been...

Jan 2021
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Manager

Allscripts' service has definitely improved. It is much better than when we started. There is better...

Aug 2020
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Manager

Allscripts does upgrades at the hosted center, but there is so much that is customized that we then...

Aug 2020
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Manager

The benefits of being hosted by Allscripts are the size, scalability, number of servers, backups of...

Aug 2020
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CIO

Our internal goal is to help the product be better. If we can do anything to make the product work...

Aug 2020
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CIO

The vendor has some people that don’t know the system well. Every time we do an upgrade, we know...

Aug 2020
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CIO

The telemedicine work with Allscripts was fabulous. The vendor was incredibly responsive. When...

Aug 2020
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CIO

The vendor’s support goal is to fix our problem and move on to the next one. But we have larger...

Aug 2020
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CIO

Allscripts is terrible at remote hosting. They don’t know what they are doing. I can’t wait to be...

Jul 2020
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CIO

Allscripts probably does not charge us as much as other vendors for every little thing, but I...

Jul 2020
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CIO

I haven’t really implemented any projects with Allscripts because we have used them for a long time....

Jul 2020
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