Allscripts Application Hosting
Filtered view: All

Subject Expert
Ryan Oliver
Research Director
KLAS Research Director - Ryan Oliver
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by
Director

Allscripts is a software company that decided to dip their toes into the application hosting game. I...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The system's uptime has been fabulous. I don't think we have had unplanned downtime in several...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I don't think we matter in Allscripts’ grand scheme of things. They are a multibillion-dollar...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Allscripts is interested in doing more projects and buying more services. They seem to be walled off...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

System downtime has been problematic for us. Upgrades are a little dicey. Even with the best upgrade...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The day-to-day support employees are hard workers, and they try to do a good job of supporting us....

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Hosting hasn't been a major problem with Allscripts. We sometimes struggle to get the right...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Allscripts’ people are almost invisible behind the scenes. We don't see them or interact with them...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Allscripts doesn’t do remote hosting nearly as well as other vendors. I consistently hear from their...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

There is not a good escalation path at all with Allscripts. We actually have had calls with the...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

We have had several outages over the past few months. I have never had so much downtime in my entire...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

We had a problem happen once, and then it happened again shortly after. When I called, the support...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Allscripts has issues with infrastructure, issue resolution, and staff knowledge. Allscripts'...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CTO

We are migrating away from Allscripts’ products. Allscripts doesn’t seem to be in the mood to work...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CTO

I have noticed a significant change over the past few years in Allscripts’ staffing. We have always...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CTO

Everybody that I have had to deal with from Allscripts is average. There is nothing remarkable about...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CTO

We have frequent periods of downtime for patching. Patching is a very common thing that needs to be...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CTO

As far as the pricing goes, Allscripts does okay. A lot of other vendors out there are handing out...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CTO

If hosting is a firm’s core business, it should be their strength. The problem with Allscripts is...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CTO

Years ago, Allscripts had fully redundant failover links, but when the WAN type changed, Allscripts...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Allscripts is delivering on service levels both stated and unstated in the contract. We are in the...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Allscripts charges us for everything we purchase, but from a service standpoint, Allscripts doesn't...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

From a management team, there has been a lot of change for the better at Allscripts. We are dealing...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Allscripts has helped us because we don’t have the staffing to do everything in-house. I would love...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We almost fired Allscripts because their app hosting was beyond terrible. When they converted data...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

I don't believe that the vendor's hosting staff members have the expertise they need for a competent...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF