Thank you !

Access info about Patient Accounting & Patient Management on your dashboard or bookmark under

(Your Products / Your Organization's Products)

We are currently researching Patient Accounting & Patient Management.

Will you help us?

Take A Survey

Paragon Financials
Filtered view: All

Subject Expert
Boyd Stewart
Research Director
KLAS Research Director - Boyd Stewart
 
 View Product Scores
View Advanced Filters
Advanced Filters
Size Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Patient Accounting & Patient Management on your dashboard or bookmark under

(Your Products / Your Organization's Products)

We are currently researching Patient Accounting & Patient Management.

Will you help us?

Take A Survey

to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by

VP/Other Executive

I don't think anybody from Allscripts is really proactive right now. Allscripts isn't helping a...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

People ask me a lot about Paragon Financials, and I don't always recommend it. I found something...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Paragon Financials is pretty reliable, but the updates are shaky. We typically have issues after we...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We had a breach of one of our file servers, and throughout the process, the Allscripts folks were...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The Paragon Financials implementation was spotless, and there was no problem. Paragon Financials is...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

With Paragon Financials, I want to be able to drill down more. For reporting on the provider release...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We are very frustrated with Paragon Financials. We have a lot of interoperability measures that we...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

With Paragon Financials, we all have to do our own testing prior to any upgrades. The whole system...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The support in the evenings has gotten worse. It is almost better to not call at that time.

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I guess the system meets our needs, but I am not seeing any major advancements. I don't feel like...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor's support people often have to escalate things. The people don't seem to take ownership...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor charges for everything, but we probably pay a fair amount for what we are getting.

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Paragon Financials can't meet all of our needs. The product doesn't take a lot of resources, but the...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Allscripts absolutely does not keep their promises. The vendor promised a strong development road...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

The product doesn't have a lot of problems. When there are very few features or pieces of...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

The product is not very expensive, but the vendor for sure nickel-and-dimed us. We didn't get as...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

I would be very cautious about the long-term future of the product. The product will definitely not...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have had to hire third-party vendors to fill gaps. Allscripts does not have a robust payroll or...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Paragon Financials does what we need it to do. It is stable and works great. The system is...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

I have seen some major changes with the support from Allscripts for Paragon Financials. They are...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

I can get any report I need from Paragon Financials. I can create a custom SQL report. However, the...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I don’t feel like there is new technology out there that Allscripts could be using to make it easier...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor is not as proactive as we want them to be. Sometimes we really have to go to them to...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I don’t expect a lot to change. The tool is pretty stable. We don’t have a lot of issues. We get...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I am very satisfied with the number of internal resources that our organization has had to invest in...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We are in the middle of an implementation, and so far, it has been a good experience. We used the...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We don’t use the system to support our integration goals. We use another system for that, but I...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor did a good job with our implementation and tried to stay up on current products and processes....

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

With the system, we are running into an issue that is coming up, and I would like to see fixed...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have been using the system for a long time, so there haven't been a lot of updates, but there...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Allscripts is fairly new to the ownership of their Paragon systems. They have listened to their...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We get a lot of memos from Allscripts and a lot of information about when things are changing or...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

I would like to see Allscripts simplify their upgrades and have better quality control for the...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Overall, we have a pretty good experience with Paragon Financials. Our A/R days are low. In the...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Many times, Paragon Financials is at the mercy of CMS to be proactive. Some of that is not the...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Our account representative is doing a better job than our previous account representatives have...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

In order to provide better tangible outcomes for us, Allscripts needs to have technical...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Paragon Financials is a monster. The product has fragmented considerably ever since we originally...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor might fix some things, but they break other things when they do the upgrade.

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Allscripts has started to form more support offshore, and there have been some complaints from our...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We are trying very hard to find an EMR system so that we can combine our EMRs. That is one reason...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

When we don’t ask for training, the vendor doesn’t offer it. But when we do, they offer it.

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The solution doesn't support our integration goals. We want to integrate our EMRs. The vendor...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

From what I understand, when clients bring up issues, the vendor doesn't actively go out and try to...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​