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Paragon Financials
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Boyd Stewart
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User Commentary

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VP/Other Executive

I don't think anybody from Allscripts is really proactive right now. Allscripts isn't helping a...

Sep 2021
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VP/Other Executive

People ask me a lot about Paragon Financials, and I don't always recommend it. I found something...

Sep 2021
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(0)
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VP/Other Executive

Paragon Financials is pretty reliable, but the updates are shaky. We typically have issues after we...

Sep 2021
||
(0)
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VP/Other Executive

We had a breach of one of our file servers, and throughout the process, the Allscripts folks were...

Sep 2021
||
(0)
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VP/Other Executive

The Paragon Financials implementation was spotless, and there was no problem. Paragon Financials is...

Sep 2021
||
(0)
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VP/Other Executive

With Paragon Financials, I want to be able to drill down more. For reporting on the provider release...

Sep 2021
||
(0)
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Manager

We are very frustrated with Paragon Financials. We have a lot of interoperability measures that we...

May 2021
||
(0)
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Manager

With Paragon Financials, we all have to do our own testing prior to any upgrades. The whole system...

May 2021
||
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VP/Other Executive

The support in the evenings has gotten worse. It is almost better to not call at that time.

Mar 2021
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VP/Other Executive

I guess the system meets our needs, but I am not seeing any major advancements. I don't feel like...

Mar 2021
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Director

The vendor's support people often have to escalate things. The people don't seem to take ownership...

Feb 2021
||
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Director

The vendor charges for everything, but we probably pay a fair amount for what we are getting.

Feb 2021
||
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CIO

Paragon Financials can't meet all of our needs. The product doesn't take a lot of resources, but the...

Feb 2021
||
(0)
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CIO

Allscripts absolutely does not keep their promises. The vendor promised a strong development road...

Feb 2021
||
(0)
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CIO

The product doesn't have a lot of problems. When there are very few features or pieces of...

Feb 2021
||
(0)
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CIO

The product is not very expensive, but the vendor for sure nickel-and-dimed us. We didn't get as...

Feb 2021
||
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CIO

I would be very cautious about the long-term future of the product. The product will definitely not...

Feb 2021
||
(0)
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Manager

We have had to hire third-party vendors to fill gaps. Allscripts does not have a robust payroll or...

Feb 2021
||
(0)
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CIO

Paragon Financials does what we need it to do. It is stable and works great. The system is...

Feb 2021
||
(0)
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CIO

I have seen some major changes with the support from Allscripts for Paragon Financials. They are...

Feb 2021
||
(0)
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CIO

I can get any report I need from Paragon Financials. I can create a custom SQL report. However, the...

Feb 2021
||
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Manager

I don’t feel like there is new technology out there that Allscripts could be using to make it easier...

Jan 2021
||
(0)
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Manager

The vendor is not as proactive as we want them to be. Sometimes we really have to go to them to...

Jan 2021
||
(0)
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Manager

I don’t expect a lot to change. The tool is pretty stable. We don’t have a lot of issues. We get...

Jan 2021
||
(0)
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Manager

I am very satisfied with the number of internal resources that our organization has had to invest in...

Jan 2021
||
(0)
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Manager

We are in the middle of an implementation, and so far, it has been a good experience. We used the...

Jan 2021
||
(0)
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Manager

We don’t use the system to support our integration goals. We use another system for that, but I...

Jan 2021
||
(0)
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Manager

The vendor did a good job with our implementation and tried to stay up on current products and processes....

Dec 2020
||
(0)
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Manager

With the system, we are running into an issue that is coming up, and I would like to see fixed...

Dec 2020
||
(0)
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Manager

We have been using the system for a long time, so there haven't been a lot of updates, but there...

Dec 2020
||
(0)
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Manager

Allscripts is fairly new to the ownership of their Paragon systems. They have listened to their...

Dec 2020
||
(0)
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Manager

We get a lot of memos from Allscripts and a lot of information about when things are changing or...

Dec 2020
||
(0)
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CIO

I would like to see Allscripts simplify their upgrades and have better quality control for the...

Dec 2020
||
(0)
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Director

Overall, we have a pretty good experience with Paragon Financials. Our A/R days are low. In the...

Nov 2020
||
(0)
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Director

Many times, Paragon Financials is at the mercy of CMS to be proactive. Some of that is not the...

Nov 2020
||
(0)
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Director

Our account representative is doing a better job than our previous account representatives have...

Nov 2020
||
(0)
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Director

In order to provide better tangible outcomes for us, Allscripts needs to have technical...

Nov 2020
||
(0)
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Director

Paragon Financials is a monster. The product has fragmented considerably ever since we originally...

Nov 2020
||
(0)
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Director

The vendor might fix some things, but they break other things when they do the upgrade.

Nov 2020
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(0)
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Director

Allscripts has started to form more support offshore, and there have been some complaints from our...

Nov 2020
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(0)
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VP/Other Executive

We are trying very hard to find an EMR system so that we can combine our EMRs. That is one reason...

Nov 2020
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VP/Other Executive

When we don’t ask for training, the vendor doesn’t offer it. But when we do, they offer it.

Nov 2020
||
(0)
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VP/Other Executive

The solution doesn't support our integration goals. We want to integrate our EMRs. The vendor...

Nov 2020
||
(0)
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VP/Other Executive

From what I understand, when clients bring up issues, the vendor doesn't actively go out and try to...

Nov 2020
||
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