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Allscripts PM
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Aaron Gleave
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KLAS Research Director - Aaron Gleave
 
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User Commentary

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Director

ROI / Cost (care and feeding)

Allscripts absolutely charges for every little thing. We weren't given accurate quotes at the...

Apr 2022
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Director

Functionality and Upgrades

In the last version, Allscripts released things called system rules, and those have been helpful for...

Apr 2022
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Analyst/Coordinator

Relationship

My issue with Allscripts is that they don't have enough development staff members for the practice...

Feb 2022
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Analyst/Coordinator

Implementation and Training

One of the things that Allscripts did in a recent upgrade took much longer to complete than it...

Feb 2022
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Analyst/Coordinator

Service and Support

Our relationship with Allscripts could certainly be better. I work closely with their people all the...

Feb 2022
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Analyst/Coordinator

Future Outlook

Allscripts PM isn't my favorite, but I could look at any practice management system and say the same...

Feb 2022
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Director

Interfacing and Integration

When we make an investment in a product like Allscripts PM, we are putting a large chunk of change...

Feb 2022
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Director

ROI / Cost (care and feeding)

Allscripts PM can do a lot in terms of getting the claims out. That is good. The bad part of the...

Feb 2022
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Director

ROI / Cost (care and feeding)

If updates were offered at no cost, I would rate the system higher. Because of all the little...

Feb 2022
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Director

ROI / Cost (care and feeding)

Allscripts' executive involvement is pretty good, but it always involves selling another product. We...

Feb 2022
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CIO

Relationship

Allscripts does really well keeping their promises on the practice management tool. We have no...

Jan 2022
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CIO

ROI / Cost (care and feeding)

Allscripts avoids charging for every little thing, but that might vary by client. We have negotiated...

Jan 2022
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CIO

Functionality and Upgrades

Allscripts PM is a really static system. There is not a whole lot that we can break in there.

Jan 2022
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CIO

Functionality and Upgrades

Allscripts PM’s ease of use could be better, and I attribute that to the world and that the way that...

Jan 2022
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CIO

Functionality and Upgrades

Allscripts doesn't change much. I haven't seen anything new out of them in a long time.

Jan 2022
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CIO

Service and Support

Allscripts has information sessions for versions looking forward to address regulatory things and...

Jan 2022
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Director

Functionality and Upgrades

The upgrades have been better than they used to be. Recently, there was an update for their EMR that...

Nov 2021
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Director

Functionality and Upgrades

Overall, the PM system is a good, consistent product. There are some more bells and whistles that we...

Nov 2021
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Director

Other Observations & Comments

I don’t know whether any practice management software is set up for interoperability, including this...

Nov 2021
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Director

Functionality and Upgrades

We like that the system interfaces with some third-party tools. That helps increase our workflow,...

Oct 2021
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Director

Functionality and Upgrades

We are having a lot of issues with processes for split billing and secondary claims in Allscripts...

Oct 2021
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