Veradigm Practice Management Commentary
Filtered view: (Over 75 Physicians)

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Chris Clune
Research Director
KLAS Research Director - Chris Clune
 
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User Commentary

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Director

Product

I'm not sure whether this is the fault of Veradigm Practice Management or a system it integrates...

Jan 2024
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Director

Product

We could have an endless explanation about why Veradigm Practice Management doesn’t function as best...

Jan 2024
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Director

Product

Veradigm has tasking queues where our vendors can ask coders to do things, and those queues are...

Jan 2024
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Director

Relationship, Operations

There were just many times when we didn't have the support we needed, Veradigm wasn’t really sure...

Oct 2023
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Director

Culture

Veradigm often sells things a certain way, and then we get the products, and they are not at all...

Oct 2023
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Director

Operations, Product

Upgrades with Veradigm are always a train wreck. Things totally break that we have to submit a...

Oct 2023
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Director

Relationship, Product

Veradigm can be really helpful in helping drive financial collections, but there are also challenges...

Oct 2023
||
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Analyst/Coordinator

Operations

When we implemented Veradigm Practice Management, we were forced to use the vendor's clearinghouse,...

Sep 2023
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Analyst/Coordinator

Relationship

I have never loved Veradigm’s support. I'm supposed to have a person who is empowered to solve my...

Sep 2023
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Analyst/Coordinator

Relationship, Product

Veradigm is getting better with integration and interoperability; they used to be much worse....

Sep 2023
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Analyst/Coordinator

Product

Most of our problems with Veradigm are on the back end with connectivity, integration, and those...

Sep 2023
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Analyst/Coordinator

Relationship, Product

Veradigm is slow to react. When the vendor was Allscripts, everything was together. Everything was...

Sep 2023
||
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Analyst/Coordinator

Relationship

Veradigm doesn’t have the resources to help with the easy fixes that will help everyone. The things...

Sep 2023
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Analyst/Coordinator

Relationship

Veradigm gets the job done, but if they want to excel at anything, they are going the wrong way....

Sep 2023
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Manager

Product

When we purchased the product, it was good for what we were doing. We have grown a lot since then....

Jun 2023
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Manager

Relationship

Veradigm eventually keeps their promises, but sometimes the vendor takes a long time. Something will...

Jun 2023
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Manager

Relationship

I know who to contact at Veradigm if I need movement on something. I try not to do that unless I...

Jun 2023
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Manager

Relationship

We get most of our support for the product through the web. Veradigm has a portal, and in that...

Jun 2023
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Manager

Value

Veradigm charges for everything. If we send statements, the vendor charges us separate fees for...

Jun 2023
||
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Manager

Product, Value

The scope of time we are given for product upgrades is always off by multiple hours if not days. Not...

Jun 2023
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Manager

Product

It is hard to get information and outcomes from the product, but we have an add-on tool from the...

Jun 2023
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Manager

Product

From a system administration perspective, some of the system's functions don't work intuitively when...

Jun 2023
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Manager

Relationship, Product

Over the last couple of years, Veradigm has been doing an overhaul of the codes. Unless something is...

Jun 2023
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