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The vendor charges for every little thing. Every add-on product comes with an additional charge. It...
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Allscripts listens to our feedback. They are constantly upgrading, innovating, and looking at how to...
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The EHR is a good product, and I like the ease of use. It is intuitive for the providers and...
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I can get Allscripts to keep their promises, but that requires a significant effort on my end.
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Allscripts has made some positive changes in the last year or two. I certainly meet with many people...
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We have often seen that Allscripts' updates break something in a different area, and then we have to...
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Allscripts could definitely improve the EHR's ease of use. It is quite a complex system for our...
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Allscripts charges us for every little thing. For example, we have to purchase training just to make...
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We are not able to keep up with the vendor's current versions. Allscripts keeps making changes to...
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Allscripts charges for everything. Their invoicing is fairly convoluted, and there are a lot of line...
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When something new comes out from Allscripts, it is hard to identify where to find good training on...
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I hope that the product isn't part of our long-term plans. I don't think that it is. The vendor is...
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Knowing what I know now, I would buy this product again. It has an open back end, so it gives us...
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We would be more satisfied with the system if we had the ability to stop things from happening and...
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With Allscripts' system, we had so many problems with the performance hosted in the cloud. Things...
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Our goal for the future is to consolidate products and get rid of Allscripts' system in favor of a...
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The EHR is more user-friendly than Epic's or Cerner's solutions. That would be its strength....
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The most problematic thing in the product is that Allscripts comes out with new updates, and there...
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We do not receive support from Allscripts. If we have issues with something, we mostly have to...
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We like that Professional EHR is comprehensive. It has all of the fields that we need. We like the...
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We have issues with the interface stability in Professional EHR. An upgrade caused a lot of problems...
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We have been very pleased with the product. We never thought that a program would be developed for...
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We give a lot of COVID-19 vaccines, and Allscripts was a bit slow in developing some programs that...
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The system has so many unexpected costs. We would love to have a patient mobile experience where...
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Allscripts is always showing us great road maps, but we never seem to actually get to them. When we...
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The system is very complex. I understand that it is a medical record, but our poor end users are...
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The vendor's support drives us all nuts. If I log in a case that I need to be contacted over the...
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EHRs are difficult. Professional EHR probably isn't as difficult as some other solutions. It has us...
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For the most part, our upgrades have been good. The vendor has added some new population health...
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Claims management services have their own risks, but the vendor has built them out in the system....
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The product is part of our long-term plans. I joke that I will retire if we change it. We have been...
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Allscripts' most recent upgrade to the system has been good. It has added some nice new bells and...
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Our providers would not buy this system again. They have seen other EMRs that they like better. We...
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Allscripts has a bazillion and one invoices for everything. They are known for that. They are trying...
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We have had some major issues with trying to get hooked up to our health information exchange.
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If we have a ticket in the system, then the vendor will communicate with us, but they will just say...
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The solution doesn't interface back with our PM system. If there is a duplicate patient in our EHR,...
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It seems like retrieving any kind of report or data from the system is almost impossible. We have...
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When I have to create support tickets, Allscripts responds quickly. The process of creating a...
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This solution has been the status quo for the last year, and we don't have any ongoing issues with...
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Allscripts is as timely as possible with regulatory changes like ePrescribing, database checks, and...
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If information comes to us from another software program, we can't fax that information through the...
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One of Allscripts' weak points is that they have no personal touch. All of their processes are...
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The vendor changed the solution's main screen a little. It now has a new way to view patients who...
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Allscripts charges us for little things. They have a built-in tutorial education piece that we can...
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I would not buy this system if we were starting over again. The system served a purpose when we...
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The functionality of the system wasn’t bad, but the upgrades to the system were very painful. It was...
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We did not get some of the bells and whistles we needed and wanted in the system, but otherwise, it...
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We have been able to get some things we needed through Allscripts. For instance, we didn't have the...
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One of the things we have struggled with for years with the Allscripts product is that we are a...
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The ease of use was probably one of the biggest reasons we went with Allscripts' EHR at the time we...
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The biggest opportunity that Allscripts has involves the system's identity and access management. I...
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We have been able to do phenomenal things with the system. When working with the vendor, things have...
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Our upgrades depend on the software's quality and the hosting system that installs it. Allscripts...
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We subscribe to the vendor's education for the solution. Allscripts offers quite a bit of virtual...
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Allscripts has a bunch of products in the pipeline that we really need but that are long overdue....
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Allscripts has the ability to integrate their system with other systems, but other vendors have...
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One of the reasons we left Allscripts was the technical problems. I had a computer expert come in...
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Allscripts has sat on their laurels in terms of technology. There have been advances in technology,...
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The system makes sense. The workflow is good and appropriate. It is logical to go from page to page,...
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We are looking for some more connectivity with Professional EHR, like with an immunization registry....
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Allscripts' system does and doesn’t meet our needs. It does in the way that we are able to do...
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From a nickel-and-diming perspective, the costs that are associated with any requests we have are...
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Certain things are good, like the way the system highlights Hierarchal Condition Category coding,...
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Historically, the vendor has done well with giving us credits. But they have been very poor at...
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We haven't upgraded because upgrades are incredibly painful. We would have to shut down for an...
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We have to keep adding other vendors' products. We are looking for a vendor that is more progressive...
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It would be nice if Allscripts used a doctor or clinician to help set up the system. Some things...
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We started working with Allscripts more. We have a meeting frequently, and Allscripts has been...
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For the most part, Allscripts is trying to be proactive. But they are not fixing our problems. They...
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We have a person that is assigned to us who is not the best for us. We would really like somebody...
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I hope the system doesn't change as long as I am here. I know the system very well. I know its...
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Allscripts comes up with new products. We have an interface right now with the lab system, and we...
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Allscripts is wonderful. I would definitely stay with them.
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The vendor nickel-and-dimes a little bit when it comes to the EHR, but I wouldn’t say that they are...
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Allscripts has been able to get and implement every interface that we have ever asked for. The EHR...
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If I log a small case, I hear from somebody at Allscripts within 15 minutes. If there is another...
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There are upgrades and functionality that are needed for clients, and the vendor will have thousands...
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We were able to do a lot with the Allscripts system and make changes. Allscripts' system is our...
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Professional EHR is literally the worst. In the latest version, Allscripts did a complete overhaul...
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