uPerform
Filtered view: All

Subject Expert
Mark Allphin
Research Director
KLAS Research Director - Mark Allphin
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by
Manager

Things are going well with uPerform. The vendor is really engaged, and they stay connected to us. We...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

uPerform's visual aesthetics could be improved. It could also be easier to find things in the...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The reports that are included in the standard version of the product don't always meet our needs. It...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We are looking to expand the enterprise version of the software. Hopefully, that will help us meet...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We have been happy with the ANCILE Solutions product so far. It uniquely fits our needs. uPerform...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Compared to our experiences with lots of other vendors, I think that ANCILE Solutions does a really...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

There is still a bit of room for improvement in terms of how transparent ANCILE Solutions is with...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Hindsight being 20/20, I wish we had done more to get measurable data to evaluate our prior state so...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor was willing to take some of the expense of the system off in certain areas, and that...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I don't know that the system is for everyone. To do well with implementing the platform,...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ANCILE Solutions is one of the best vendors I have seen in terms of providing support. At every...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

uPerform is a more expensive product that we certainly hope to bring every bit of value out of in...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

As with any software, sometimes things don't work quite the way we think they are going to when the...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

For the most part, uPerform is pretty seamless to us. It has for sure positively impacted the amount...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We connect uPerform to our LMS and our EMR, and for users within our network, that integration works...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

There haven’t been any super significant changes to uPerform. The vendor is doing smaller updates....

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ANCILE Solutions does a good job of helping us resolve our problems. Their engagement with our...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would like to see the vendor grow the deliverables that they have available. If I asked for...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I don't know how many clients the vendor has, but I get the impression that we are still early in...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The system is missing better filtering. Users can search by keyword or use some advanced logic if...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

It feels like we are early in adopting the system. There are things we know we want, and the vendor...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The tool has introduced what we needed, and it integrates with our EHR system. There are some things...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have contact with the vendor executives. We meet with them regularly and communicate with them...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I don't love saying the vendor keeps all their promises because everyone is human, but in terms of...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor has been a very good collaborative partner, and they have continued to offer us the best...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have a trainer from the vendor who we work with closely. That person is exceptional and super...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The authoring capability of uPerform is not quite as robust as some of the other offerings and tools...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We would really like to see the vendor continue to build a stronger interface between their product...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We have been very satisfied with the support that we have received from ANCILE Solutions. They are...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The team we work with is phenomenal. I can email, call, and set up meetings. The vendor is always...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

uPerform is meeting our needs. If a brand-new organization is creating training for the first time,...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Healthcare training is moving away from face-to-face training, and being able to meet the learner at...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I would love to see uPerform have tools and flexibility to bring in a more custom look and feel to...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ANCILE Solutions certainly doesn't nickel-and-dime me. They are very gracious with what they charge...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

When ANCILE Solutions pushed an upgrade on Christmas Eve, we could tell that they were new to...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ANCILE Solutions’ GUI looks like the 1990s are calling. It is difficult to structure uPerform to...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ANCILE Solutions is a good vendor. I meet with them regularly to review their road map. They are...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

With COVID-19, we were able to take our computer-based training modules, break them up, and then...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I recommend the vendor. No vendor is perfect, but ANCILE Solutions' heart is in the right place....

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

uPerform is expensive for many organizations. The vendor has competitors but just not any viable...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ANCILE Solutions takes longer to fulfill promises than they originally outlined that they would....

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Our implementation was very focused on one specific area. That was very rough. The vendor gets...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We are very dependent on using the solution's content-development tool. The in-app support required...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We have received very few reports about issues with accessing or launching uPerform's content. The...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Some of uPerform's features aren't up-to-date. That has really put a sour taste in our mouths. The...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor's people are very supportive and helpful. They are responsive when we submit tickets....

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

uPerform's implementation team is very personable and responsive, but they don't know how to explain...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I am still a little bit optimistic about the product because I don't know that it was given an...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

uPerform puts out awesome materials and integrates well with our EMR. Our users only have to hit a...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

uPerform is flexible. We can make requests to change things, and the vendor is very accommodating of...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The only problem with uPerform is that it tends to crash a lot, so we have to save our work often....

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Ancile Solutions has onetime training sessions about accessing the library and information that we...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Users have to be in uPerform all the time in order to learn it. It is a complex piece of software...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF