About uPerform

Optimizing the EHR Experience

At uPerform, we’re on a mission to transform the way EHR training is conducted in healthcare. We work with large health systems to turn their digital learning goals into reality.

Our just-in-time training and support platform, uPerform, addresses the difficulties traditional instructor-led training and ongoing support pose to hospitals, including high training costs, EHR utilization issues, and low clinician satisfaction. uPerform prepares and guides organizations through rollouts, upgrades, and procedural changes with tools supporting the creation, management, and delivery of training content:

• Creation: Rapid content creation tools increase authoring efficiency and help organizations support scalable EHR training programs
• Management: Centralizing content from various sources, uPerform provides a single training library that serves end users as their one-stop trusted resource and admins as the backbone system to organize both content and integration points including the EHR, LMS, and analytics platforms.
• Delivery: On-demand educational materials available in the workflow ensure content reaches end-users, building proficiency and increasing satisfaction with the software.

Role-based on-demand learning at the point of care improves onboarding, reduces time spent in the EHR system by reinforcing training, and decreases time in training so clinicians can spend more time on what matters most—their patients. Education teams benefit from a full learning content development, management, and distribution platform that increases operational efficiency and reduces training costs.

Why We Participate in the Arch Collaborative

uPerform is committed to improving the EHR experience by helping our clients create more robust and successful training programs. With our Arch Collaborative membership, we are positioned to develop more effective EHR training solutions and recommendations based on unbiased, thorough research from provider organizations and direct provider feedback.

We look forward to expanding our partnership with our clients to help measure initial and ongoing training effectiveness, share the tools and strategies making the most impact, and help other health systems achieve the same success.

Arch Collaborative Member Since:

July 2021

Scope of Work

• Integrated Training and Support: Improving user proficiency with role-based training available on-demand
• Content Creation and Management: Speed up creation and updates and manage content in a central repository
• Hybrid Learning Model: Reduce time in onboarding and instructor-led training with eLearning courses

Case Studies

• Virtual Training Platform Enhances EHR Education
• A Transformative Training Experience through Adaptive and Role-Based EHR Education 2024
• Partnering to Improve EHR Education & Trust in IT by Enabling Learning & Efficiency

Learning Summit Presentations

• The Guthrie Clinic Physician Onboarding
• Baylor Scott & White Health and uPerform: Scalable EHR Training Methods for a Dispersed Workforce
• Taking the Driver’s Seat: Accelerating EHR Onboarding & Ongoing Support with Self-Directed Learning
• Fast Lane to Efficiency - How Gundersen's Virtual Training Strategy Accelerated Onboarding and Education