HCC Profiler Risk Comments

 

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Current Time Inside Cache Tag Helper: 9/25/2020 5:54:57 PM and Model.EvProductId = 223164

Commentary Summary

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User Commentary

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Director

Relationship

A lot of the vendors I saw were stuck in their ways or were not in a place where they were very...

Jul 2020
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Director

Relationship

I love Apixio. They are always there for us. They have never failed us.

Jul 2020
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Manager

Lessons Learned

The integration and implementation processes take a big lift when it comes to coordinating all of...

Jun 2020
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Director

Functionality and Upgrades

Rather than looking for supported Hierarchical Condition Categories that haven't been captured, we...

Jun 2020
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Director

Relationship

The vendor meets our expectations for supporting our risk adjustment strategy. From a strategic...

Jun 2020
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Director

Functionality and Upgrades

We have seen a pretty sizable ROI for the project in general. We have struggled a bit in being able...

Jun 2020
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Director

Service and Support

The vendor has been very committed. There are volunteer resources for whenever we have a need. The...

Jun 2020
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Director

Functionality and Upgrades

A large portion of the revenue is from the internal work we do with the vendor. The vendor helps us...

Jun 2020
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Director

Other Observations & Comments

If we could snap our fingers and fix the issues with provider coding and real-time review systems,...

Jun 2020
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Director

Functionality and Upgrades

The vendor could be a little more organized. There were just some really nitty-gritty data issues...

Jun 2020
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Director

Future Outlook

The vendor has been pretty good at delivering new technology that meets our needs. We have seen...

Jun 2020
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Director

Service and Support

There was a bit of a shortfall with the ongoing support from the vendor, but that could have just...

Jun 2020
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Director

Service and Support

Apixio exceeds expectations. That is why their service is outstanding. They are very good to work...

Jun 2020
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Director

Relationship

Apixio understands what we are trying to do. They understand the business a little better and have...

Jun 2020
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Director

Functionality and Upgrades

Apixio is easy to work with. They know what they are talking about, and they always follow through....

Jun 2020
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Director

Interfacing and Integration

If there were a better way to integrate more into our systems, we could work the projects faster...

Jun 2020
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Manager

ROI / Cost (care and feeding)

Apixio exceeds expectations in the sense that there is always a very strong ROI at the end of each...

Jun 2020
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Manager

Relationship

Every time we kick off a project, we have a project lead who we work with and meet with often. As we...

Jun 2020
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Manager

Relationship

We work really closely with people at Apixio and have great relationships with them. They are a...

Jun 2020
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Manager

Other Observations & Comments

Apixio has new extraction logic that we are considering implementing right now. We are discussing...

Jun 2020
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Manager

Other Observations & Comments

One thing Apixio could do better is to shorten the review process. It is lengthy, and we miss out on...

Jun 2020
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Manager

Functionality and Upgrades

We get about a week to audit all of the Hierarchical Condition Categories that Apixio identified as...

Jun 2020
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Manager

Relationship

We plan to continue to use Apixio's product. We look at what else is out there in the marketplace...

Jun 2020
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Manager

Other Observations & Comments

We are building so much with our enterprise vendor, and they possibly are going to have AI on their...

Jun 2020
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Manager

Functionality and Upgrades

The solution's shortcomings revolve around the vendor's inability to come up with brand-new codes...

Jun 2020
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Manager

Service and Support

The vendor's customer service and technology are all spot on. The vendor is always offering new...

Jun 2020
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Manager

Other Observations & Comments

There are medical groups that don't have internal auditing teams or any kind of risk-adjustment...

Jun 2020
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Director

Other Observations & Comments

We are looking to expand the scope of what we do with the vendor. We are a well-oiled machine...

Jun 2020
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Director

Service and Support

The people that we work with at Apixio are knowledgeable, friendly, and helpful. Our relationship...

Jun 2020
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Physician

Relationship

We have had a very positive working relationship with the vendor. We have been working with them for...

Apr 2020
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Physician

Interfacing and Integration

In terms of supporting our integration and interoperability goals, that is a work in progress. We...

Apr 2020
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Physician

Other Observations & Comments

The product works very well for the regulations that are there today, but all of the vendors in the...

Apr 2020
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Physician

Functionality and Upgrades

The core thing for us and most organizations is to identify things that doctors describe in their...

Apr 2020
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VP/Other Executive

Future Outlook

HCC Profiler is definitely in our long-term strategy. We can't get away from the audit.

Jan 2020
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VP/Other Executive

Functionality and Upgrades

HCC Profiler is a very pragmatic system, and if they acquired the medical records so that we didn't...

Jan 2020
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