Data Platform Commentary

Filtered view: All

Data Platform is extensive. It is easily consumed by our analytics teams. It is complete and...

We are leaving Arcadia because, historically, they had data quality issues; they have improved on...

I understand that the technical rollout of trying to get tickets aligned is always hard, but Arcadia...

Arcadia has offered some customized building stuff like dashboards and data infrastructure. And...

Arcadia has a lot of bolt-on modules that are additional fee-related things. I've been told that...

Arcadia’s support is still lacking, so the ticket resolution time leaves quite a bit to be desired....

The tool's flexibility is really beneficial. Arcadia gives us base access to all the data sets on...

Arcadia is technically built as a data-aggregation entity. That's their category, or how we're...

We've had a lot of conversations about Arcadia's support issues. They're changing their model. It's...

Data Platform is strong, Arcadia brings great data models, and they brought self-altering tools to...

Arcadia's poor support understrips their tools. I would tell others that data science is very...

Our biggest barrier to achieving our desired outcomes with Data Platform is a more collaborative...

While I could give a recommendation to others for the solution and we have a great relationship with...

When it comes to the solution's capabilities, we don't know the tool well enough, so that part is on...

Arcadia could receive a higher score by helping us operationalize the insights provided by Data...

Our organization’s current barriers to achieving desired outcomes with our data analytics priorities...

I am in a dispute with Arcadia about invoices and what we are being charged for certain connectors...

We have an instance where we are trying to set up a new connector, and that is where we add a new...

Our current barriers to achieving desired outcomes with our current data analytics priorities are...

We have a lot of open tickets with Arcadia, and we have a regular huddle where we talk about how we...

Sometimes we have processing issues, but Arcadia is a good partner in trying to resolve those...

The biggest thing is getting the vendor to understand healthcare in our region. We're different. The...

Arcadia is doing some pretty neat stuff with AI, and I'm really pretty impressed with how they're...

Arcadia is really trying to be our partner. We have a new client executive. They come in and try to...

Arcadia delivers on their vision, but they don’t meet their timelines. They just have a real problem...

Arcadia has the CareJourney folks working with them now, and they’re constantly partnering with...

Arcadia is very willing to work with us as a partner, and they listen very well. They have a very...

Arcadia is making great strides with this, but as a payer, a lot of their trainings are geared more...

I like Arcadia’s culture. They are very collaborative with us, and I feel like they are constantly...

Data Platform is really good. The only issue that I potentially have is the time it takes to get...

The platform gives us the ability to identify our provider and member activity and help guide the...

We have a great partnership with the vendor. When we have questions about certain things, they're...

Arcadia is not timely with their support tickets, and sometimes they randomly go in and close them...

Arcadia has a strong road map. They have a good vision. It takes a while for some on the road map to...

Our organization’s barriers to achieving desired outcomes with our current data analytics priorities...

Arcadia’s connector costs are really outrageous. We have EHR changes a lot with our practices, and...

Master data management is a big area of opportunity for Arcadia. Their workflows and processes...

We’ve learned a lot from Arcadia, and if we were to start over with another organization, the...

Arcadia’s support has been a little better more recently, but the bulk of the time, tickets last for...

Communication with Arcadia has been better recently. We still have a long way to go to resolve some...

We have a lot of data validation challenges. The connector implementation timelines are very long,...

Arcadia is not as proactive as they could be, unless we are at the time of contract renewal, and...

Arcadia could offer more training on their tools. I don't feel as if the company has proactively...

Arcadia has begun to integrate AI into their tool set. It isn't perfect, but it is beginning to...

We are experiencing barriers related to staffing in terms of vacancies and the level of experience...

Our challenge with Data Platform is that we didn't brought our own analysts to the relationship to...

Parts of Arcadia's team are really interested in a partnership. Arcadia's team certainly works hard...

We are not sure where the data and support model for Data Platform are. Some foundational things are...

Arcadia has a really great road map. I respect their vision. Arcadia has heavily invested in AI. I...

The dominant barriers to us achieving our desired outcomes are the laborious and slow timelines for...

I have been really impressed with Arcadia's overall integration capabilities. We haven't seen an EMR...

I think that Arcadia's biggest challenge is that much of their integration work is handled directly...

Arcadia has done a really nice job of partnering with us to get the most out of the data ingested...

Arcadia is trying to be innovative. The problem with Arcadia is that they develop something, and...

The tool set for delivering Arcadia’s most advanced reporting, Arcadia Vista, is at the upper end of...

Arcadia is frustrating. We have been having a lot of issues in regard to updating some of our care...

The vendor offers many strong services. We use the vendor's care management tool, report...

Arcadia is always looking to stay on the cutting edge with technology and new developments. At...

Arcadia offers good training with a strong knowledge base and good documentation. The vendor's main...

The biggest issue with Arcadia's support is the time to resolution. We can open a case, and it may...

Our partnership with the vendor is pretty good. They regularly ask about our goals and challenges...

If there are issues with the system, we don't currently have SLAs in our contract. If something goes...

The system's data loading and data processing have been major barriers for us. While the application...

Arcadia could improve their support. Tickets are a big issue for them right now. They don't have...

It is hard for us to get our data loaded in the system. If a user can't load their data, then they...

Arcadia's executive involvement is very good. We can usually get very high-level people involved,...

The biggest advantage of Data Platform is being able to connect various data sources to a platform...

I like Arcadia's products quite a bit. I feel like they are pretty great for the work we do....

Interoperability and time frames have been barriers to achieving our desired outcomes because...

The state of our client-vendor relationship with Arcadia is very bad right now, and the...

Some barriers we have with Arcadia are a lack of documentation, a lack of experience, and a lack of...

We did a certain project with Arcadia, and it did not go well. It took a lot longer than projected....

As Arcadia has shifted their infrastructure as a company, it is very apparent that expertise lives...

The wins are clear. Arcadia Data Platforms is purpose-built for population health and value-based...

Arcadia doesn’t really promise a lot, but there have been mismanaged expectations. There are things...

Our organization's barriers to achieving desired outcomes with our current data analytics priorities...

Arcadia’s network modeling tool, the things around network curation, and their benchmarking tools...

There is not much that we bring to Arcadia that they don't already have experience in or aren't...

We struggle because of the number and complexities of contracts and the products underneath; there...

We architected our contract specifically so that it would not be the case that Arcadia would...

The algorithm that Data Platform uses for patient matching isn’t robust because the system lacks an...

In our EHR, we want to be able to flag patient populations with various things. We were told by...

Arcadia's timeliness with support could be improved. Arcadia's proactiveness is really strong in...

Arcadia's speed of implementation and communication could be improved. When we implement something,...

Data Platform does normalization across many sources. We have multiple payers and hundreds of...

When we get training from Arcadia, that training is good. However, actually scheduling the training...