Data Platform Commentary
Filtered view: All
Subject Expert
Benjamin Cassity
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Loyalty, Relationship
I would tell a peer or friend that we had significant challenges with the platform itself and with...
Login or Create an Account to see details.
Relationship, Product
We have an issue where we had previously agreed on what file format historical data was to come in...
Login or Create an Account to see details.
Loyalty
We are in the process of a transition away from Arcadia. Our barrier to achieving desired outcomes...
Login or Create an Account to see details.
Loyalty, Product
Arcadia replaced a number of tools that we had. We had a tool through another vendor that...
Login or Create an Account to see details.
Value
We haven't used some of Arcadia’s premium features. They essentially gave one to us for free for...
Login or Create an Account to see details.
Value
My only issue with Arcadia currently is some of the add-on costs of different tools. I know that...
Login or Create an Account to see details.
Loyalty, Product
People looking at the system need to consider its complexity. If their environment is a...
Login or Create an Account to see details.
Loyalty, Relationship
The vendor is getting better at being proactive, and they seem to be improving the system.
Login or Create an Account to see details.
Loyalty, Relationship, Product
We have had some challenges with getting the vendor to produce hard metrics. They do a good job with...
Login or Create an Account to see details.
Culture, Relationship, Operations
I just found out about different capabilities that we should have had access to that just weren't...
Login or Create an Account to see details.
Culture, Product, Value
I would buy the product again. I can't think of anything that doesn't work as promoted. Getting all...
Login or Create an Account to see details.
Loyalty, Product
We run into some issues here and there with the data lagging, and that can make it look like...
Login or Create an Account to see details.
Product
Our work with Arcadia is very complex because it takes us some time to get through the process....
Login or Create an Account to see details.
Relationship, Product
One thing Arcadia has done that has been really nice is make sure that they are deploying packages...
Login or Create an Account to see details.
Value
From my experience, Arcadia has avoided charging us for every little thing because one thing I...
Login or Create an Account to see details.
Loyalty, Relationship
Things have changed from last year because Arcadia has really done a lot to change their whole...
Login or Create an Account to see details.
Operations
Arcadia does various things now in terms of training. Within their learning management system, they...
Login or Create an Account to see details.
Loyalty, Product
We are working with our EHR vendors right now and are trying to send data between the two...
Login or Create an Account to see details.
Product
We have several different EHRs, and they are challenging to manage. Arcadia does a really great job...
Login or Create an Account to see details.
Relationship
We have regular meetings with Arcadia to ensure that things progress appropriately, and those...
Login or Create an Account to see details.
Loyalty, Product
Arcadia's data platform is comprehensive, and it has been easy for us to tap into. It gives us a big...
Login or Create an Account to see details.
Culture, Value
Arcadia tries to avoid charging for every little thing, but they do. They have to. They are a...
Login or Create an Account to see details.
Loyalty, Product
Arcadia’s infrastructure is a bit old. Arcadia is actually in the process of upgrading things now....
Login or Create an Account to see details.
Operations
Our implementation of Arcadia's system would have been easier if we hadn't asked questions and had...
Login or Create an Account to see details.
Culture, Relationship
Arcadia’s support is fantastic. The customer relationship team working with us is amazing. They are...
Login or Create an Account to see details.
Relationship, Operations
Arcadia has a dedicated team for us, so we have their account representative as well as one person...
Login or Create an Account to see details.
Operations
With Arcadia’s initial implementations, their kind of overall process is to outline a very strict...
Login or Create an Account to see details.
Operations
There are a couple of things that Acadia does great, including things with their executive team,...
Login or Create an Account to see details.
Product
No human-input data goes directly into Arcadia's system. It all comes via interfaces or what Arcadia...
Login or Create an Account to see details.
Relationship, Product
The stability and reliability within Data Platform are good. The product is always up, and I have...
Login or Create an Account to see details.
Relationship
The support for Data Platform is pretty good. We have a regular call with the middle management...
Login or Create an Account to see details.
Relationship
We are definitely a long-term customer of Arcadia, and things are going strong. If anything, the...
Login or Create an Account to see details.
Relationship, Operations
In the past, implementations were Arcadia’s one weak area. The technology was great, but the project...
Login or Create an Account to see details.
Loyalty, Relationship
Arcadia has always been a great partner, and we have always been able to get the data we need, but...
Login or Create an Account to see details.
Relationship, Product
We have worked with Arcadia to tweak their existing dashboards based on our needs, and that has been...
Login or Create an Account to see details.
Loyalty, Relationship
There is always stuff that Arcadia can improve on, and there is always somebody who is unhappy with...
Login or Create an Account to see details.
Relationship
Arcadia is not very proactive. Their relatively recent investments in the whole service end of...
Login or Create an Account to see details.
Product, Value
One tangible outcome is the ability to report across the enterprise regardless of what a diverse...
Login or Create an Account to see details.
Product
In terms of aggregation, exchange and interoperability are still regularly implemented on Arcadia’s...
Login or Create an Account to see details.
Relationship
In general, the Arcadia folks we talk to on a regular basis are doing their best to try to solve the...
Login or Create an Account to see details.
Culture, Value
Arcadia does avoid charging for every little thing because a lot of times they are trying to appease...
Login or Create an Account to see details.
Culture, Loyalty
Arcadia is in our plans for at least the next few years because of our contract, but they are at...
Login or Create an Account to see details.
Value
The ease of use in Data Platform depends on the kind of end user, but we hear enough griping that I...
Login or Create an Account to see details.
Operations
Arcadia’s training is not good. They don't really do much training at all. They unleash on their...
Login or Create an Account to see details.
Culture, Operations
Knowing what I know now about the system's implementation time, I wouldn't buy the system again....
Login or Create an Account to see details.
Relationship, Operations
Arcadia went through some transitions a while back, and those transitions interrupted our services...
Login or Create an Account to see details.
Loyalty
I would recommend Arcadia's system to our competition, but whether I would recommend it to a peer or...
Login or Create an Account to see details.
Culture, Loyalty
Data Platform is doing what the vendor promised it would do, but it isn't fully integrated with our...
Login or Create an Account to see details.
Operations, Product
We have had some significant impediments that have resulted from an upgrade. That created a lot of...
Login or Create an Account to see details.
Product, Value
Arcadia is much more advanced than some other vendors when it comes to data and analytics work....
Login or Create an Account to see details.
Operations
In a recent implementation, Arcadia gave us a high number of quality resources to manage the...
Login or Create an Account to see details.
Culture, Operations
When it comes to the product working as promoted, Arcadia is a bit overly optimistic. Our team often...
Login or Create an Account to see details.
Product, Value
The product supports our integration goals well. When we first stepped into a partnership with...
Login or Create an Account to see details.
Loyalty, Relationship, Product
For Arcadia’s core service of data integration as a service, things shouldn't be complex, but we are...
Login or Create an Account to see details.
Value
Arcadia’s platform is onerous to implement for new data sources or connectors. The platform doesn’t...
Login or Create an Account to see details.
Product
We have been interested in the platform's hard metrics that we can use to track our baseline,...
Login or Create an Account to see details.
Loyalty
The vendor is rolling out some new things that are going to be extremely helpful for us. The...
Login or Create an Account to see details.
Value
One of our goals has been to look at cost and quality to develop a preferred referral network. That...
Login or Create an Account to see details.
Operations
If another healthcare organization were purchasing Data Platform, I would tell that customer that...
Login or Create an Account to see details.
Relationship
The vendor's support is an area where we would still like to see improvement. The vendor has been...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Arcadia has a pretty good clean data model. Arcadia is putting a lot of changes in that will move...
Login or Create an Account to see details.
Operations
Knowing what I know today and the competitors that exist, I think would still make the same choice...
Login or Create an Account to see details.
Relationship
We have really struggled. We continually have to chase Arcadia to get updates, and we don't see...
Login or Create an Account to see details.
Operations
The things that we have struggled the most with are training and human change management. We had a...
Login or Create an Account to see details.
Product
We use Data Platform as a point of integration, but we don't necessarily send a lot out of it. We...
Login or Create an Account to see details.
Relationship, Product
There is a lot of room for improvement in terms of the overall user experience. When we are dealing...
Login or Create an Account to see details.
Relationship
The one thing about Arcadia that I do appreciate is that they raise their hand and admit when they...
Login or Create an Account to see details.
Relationship, Operations
During a recent implementation when Arcadia was doing some infrastructure changes, we had some...
Login or Create an Account to see details.
Product, Value
The potential strengths and benefits of Arcadia's product are that it should take information from...
Login or Create an Account to see details.
Operations
It would be helpful if we could get more targeted training from the vendor for our specific needs...
Login or Create an Account to see details.
Loyalty
We are reassessing whether Arcadia's system will be part of our long-term plans. It hasn't lived up...
Login or Create an Account to see details.
Value
Arcadia is pretty good at not charging us for every little thing. They haven't charged us anything...
Login or Create an Account to see details.
Product
We haven't used Arcadia's system as much as we hoped we would because we can't trust the platform's...
Login or Create an Account to see details.
Relationship, Product
The vendor is good at providing metrics, but data quality continues to be an issue. Sometimes the...
Login or Create an Account to see details.
Product
Data integration is important to us, and the product is the foundational piece that links us with...
Login or Create an Account to see details.
Product
The Arcadia platform has the ability to produce hard metrics that track a baseline and any progress...
Login or Create an Account to see details.
Relationship, Product
We are always trying to make sure that we understand the data that we send from our data warehouse...
Login or Create an Account to see details.
Product
The tools in Data Platform that are available for benchmarking are awesome, but the data driving...
Login or Create an Account to see details.
Product
Arcadia’s access to raw data, their tables, and their replicated database have been how we have...
Login or Create an Account to see details.
Relationship, Product
Arcadia’s platform has a lot of potential. Their support staff has gotten better at listening to us,...
Login or Create an Account to see details.
Operations
Arcadia’s training is fine. It is like most other training where there is an LMS and people can...
Login or Create an Account to see details.
Product
The product's back-end data is better than that of Arcadia Analytics because the vendor is not...
Login or Create an Account to see details.
Relationship
The vendor has production support in the form of a ticketing system, and it leaves something to be...
Login or Create an Account to see details.
Relationship, Value
We are working with Arcadia, and they are definitely improving, but their platform is not a cheap...
Login or Create an Account to see details.
Loyalty
I think that after the vendor’s next release, our satisfaction will go up. I have faith that it is...
Login or Create an Account to see details.
Product
The data that we get from Arcadia's system is really good. We like it. It is just taking the vendor...
Login or Create an Account to see details.
Loyalty
We would probably purchase the system again because we don't know of anything better. We are...
Login or Create an Account to see details.
Value
Until a few months ago, we would have said that the vendor avoided charging for every little thing....
Login or Create an Account to see details.
Product
We like that we can slice the system's data any way we need it. That is huge for us. It is really...
Login or Create an Account to see details.
Relationship, Product
The people who work for Arcadia understand population health. That seems like a simple concept, but...
Login or Create an Account to see details.
Operations
We don't really need training for the system. We are able to figure out how to work with the system...
Login or Create an Account to see details.
Product
There have been a lot of awful cases where we have gone to find data in the system, but then...
Login or Create an Account to see details.
Product
Our end users have struggled with the system. When we push the system to a physician or someone in a...
Login or Create an Account to see details.
​
Featured Report
Preferences