MedInsight Payer Platform Commentary
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Subject Expert
Paul Hess
Research Director
Commentary Summary
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User Commentary
Product
We principally use MedInsight Payer Analytics to manage our risk. We have part of the value-based...
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Product
One of the big issues with MedInsight Payer Analytics, especially when we are accepting data from...
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Product
Part of the value of MedInsight Payer Analytics is being able to reconcile the financial reporting...
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Loyalty, Product
I do use the interfaces in MedInsight Payer Analytics generally; my team does not. MedInsight is...
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Product, Value
MedInsight Payer Analytics had a very large infrastructure upgrade. From our team's perspective,...
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Relationship
MedInsight’s support is excellent. In recent periods, we haven't had to reach out to MedInsight’s...
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Product
A big part of what we do is identify gaps in care and then try to get that information back out to...
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Value
We have seen the RFPs that peer organizations have been putting out, and they absolutely say that...
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Product
I do use the interfaces in MedInsight Payer Analytics, and for the most part, I am satisfied with...
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Loyalty
The employer group insights platform in MedInsight Payer Analytics is meeting our needs with...
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Operations
MedInsight has gone toward a certification process if we want more advanced ongoing training. They...
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Relationship
We have a structured schedule with MedInsight where we work through operational items together. I...
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Culture, Product
I would like to get more of the advanced features for free from MedInsight, but that isn't going to...
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Culture
We work through things with MedInsight, and that is why we like them and why they are a valued...
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Loyalty, Product
With MedInsight Payer Analytics, I would like to leverage that integration and build other modules...
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Product, Value
MedInsight Risk Analytics adds value-added information. The vendor has categories that bucket claims...
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Relationship
MedInsight seems flexible in terms of trying to get us whatever we need. We have a good relationship...
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Value
It would be nice to have a quicker turnaround time for the data with MedInsight Risk Analytics. The...
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Operations, Value
MedInsight charges a lot for different types of training, so it would be nice to have free training....
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Product
MedInsight bends over backward for our integration goals.
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Relationship
In a broad sense, I would say the vendor does not keep promises because MedInsight has taken away...
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Loyalty, Value
I would say that MedInsight is probably not part of our long-term plans due to cost. We would like...
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Relationship, Operations
MedInsight’s training was very good. Our liaison at MedInsight is very responsive and good. If they...
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Product
I would say that the other components we use are the data mart and the SQL server, and we run...
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Relationship, Product
MedInsight is doing a lot of really good work in terms of moving the needle on how easy it is to...
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Relationship
I feel like MedInsight has one or two people doing analytics work for a lot of clients. I never...
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Loyalty
MedInsight Payer Analytics is not part of our long-term plans because we have been building internal...
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Relationship, Product
We struggle to get clear explanations of MedInsight’s value-added data they provide and how to use...
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Operations
After months of asking questions about a certain process, we got a subject matter expert on the...
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Loyalty, Relationship
Sometimes it takes a long time to get there, but MedInsight does keep their promises. I am really...
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Culture, Relationship, Value
We have had a fantastic experience with MedInsight on the relationship side. They are very...
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Value
With MedInsight, there are times when we have to point out things that have gone wrong instead of...
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Product
The system is very good, and it offers a lot. There is always more that could be done or another...
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Loyalty, Relationship, Operations
We still have plans to use MedInsight Payer Analytics. I don't foresee us stopping our use of the...
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Loyalty, Relationship
MedInsight has recently come out with a new employer portal, but they don't make a lot of changes or...
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Product
The system's front end doesn't really communicate with anything, but we are able to use the system's...
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Relationship, Product
In the analytical tool, the way a certain claim needs to be processed has changed, but MedInsight...
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Product
We have been able to get our internal customers to trust the system. We can make changes and sense...
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Culture
MedInsight needs to beef up their sales services. With our current relationship with them, we meet...
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Culture, Relationship
We are always trying to get the most current version of MedInsight Payer Analytics. That has been...
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Product
I like the ease of use and the transparency in MedInsight's system. There are so many vendors out...
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Relationship
Our account manager is just phenomenal. I have never had to have anybody above them. We are able to...
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Relationship, Operations
MedInsight definitely educates us on the limitations if there are any before we go into anything...
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Loyalty, Relationship, Product
I would like to see MedInsight’s upgrades come a bit earlier in the year. I know they do internal...
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Loyalty, Product
The data visualization in MedInsight's system could be better. I think the industry is moving toward...
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Culture, Relationship
Sometimes it takes a bit longer for MedInsight to complete some of the stuff they promise, so I...
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Operations
I don't know that we have a lot of ongoing training for MedInsight Payer Analytics, but we often...
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Relationship
We work with a really good person from MedInsight, but a new person might have a learning curve for...
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