MedInsight Payer Platform Commentary
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Paul Hess
Research Director
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User Commentary

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VP/Other Executive

Product

We principally use MedInsight Payer Analytics to manage our risk. We have part of the value-based...

Mar 2025
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VP/Other Executive

Product

One of the big issues with MedInsight Payer Analytics, especially when we are accepting data from...

Mar 2025
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VP/Other Executive

Product

Part of the value of MedInsight Payer Analytics is being able to reconcile the financial reporting...

Mar 2025
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VP/Other Executive

Loyalty, Product

I do use the interfaces in MedInsight Payer Analytics generally; my team does not. MedInsight is...

Mar 2025
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VP/Other Executive

Product, Value

MedInsight Payer Analytics had a very large infrastructure upgrade. From our team's perspective,...

Mar 2025
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VP/Other Executive

Relationship

MedInsight’s support is excellent. In recent periods, we haven't had to reach out to MedInsight’s...

Mar 2025
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VP/Other Executive

Product

A big part of what we do is identify gaps in care and then try to get that information back out to...

Mar 2025
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VP/Other Executive

Value

We have seen the RFPs that peer organizations have been putting out, and they absolutely say that...

Mar 2025
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VP/Other Executive

Product

I do use the interfaces in MedInsight Payer Analytics, and for the most part, I am satisfied with...

Mar 2025
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Director

Loyalty

The employer group insights platform in MedInsight Payer Analytics is meeting our needs with...

Mar 2025
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Director

Operations

MedInsight has gone toward a certification process if we want more advanced ongoing training. They...

Mar 2025
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Director

Relationship

We have a structured schedule with MedInsight where we work through operational items together. I...

Mar 2025
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Director

Culture, Product

I would like to get more of the advanced features for free from MedInsight, but that isn't going to...

Mar 2025
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Director

Culture

We work through things with MedInsight, and that is why we like them and why they are a valued...

Mar 2025
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Director

Loyalty, Product

With MedInsight Payer Analytics, I would like to leverage that integration and build other modules...

Mar 2025
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VP/Other Executive

Product, Value

MedInsight Risk Analytics adds value-added information. The vendor has categories that bucket claims...

Feb 2025
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VP/Other Executive

Relationship

MedInsight seems flexible in terms of trying to get us whatever we need. We have a good relationship...

Feb 2025
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VP/Other Executive

Value

It would be nice to have a quicker turnaround time for the data with MedInsight Risk Analytics. The...

Feb 2025
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VP/Other Executive

Operations, Value

MedInsight charges a lot for different types of training, so it would be nice to have free training....

Feb 2025
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VP/Other Executive

Product

MedInsight bends over backward for our integration goals.

Feb 2025
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Manager

Relationship

In a broad sense, I would say the vendor does not keep promises because MedInsight has taken away...

Feb 2025
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Manager

Loyalty, Value

I would say that MedInsight is probably not part of our long-term plans due to cost. We would like...

Feb 2025
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Manager

Relationship, Operations

MedInsight’s training was very good. Our liaison at MedInsight is very responsive and good. If they...

Feb 2025
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Manager

Product

I would say that the other components we use are the data mart and the SQL server, and we run...

Feb 2025
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Director

Relationship, Product

MedInsight is doing a lot of really good work in terms of moving the needle on how easy it is to...

Jan 2025
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Director

Relationship

I feel like MedInsight has one or two people doing analytics work for a lot of clients. I never...

Jan 2025
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Director

Loyalty

MedInsight Payer Analytics is not part of our long-term plans because we have been building internal...

Jan 2025
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Director

Relationship, Product

We struggle to get clear explanations of MedInsight’s value-added data they provide and how to use...

Nov 2024
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Director

Operations

After months of asking questions about a certain process, we got a subject matter expert on the...

Nov 2024
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Director

Loyalty, Relationship

Sometimes it takes a long time to get there, but MedInsight does keep their promises. I am really...

Nov 2024
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Director

Culture, Relationship, Value

We have had a fantastic experience with MedInsight on the relationship side. They are very...

Nov 2024
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Manager

Value

With MedInsight, there are times when we have to point out things that have gone wrong instead of...

Oct 2024
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Manager

Product

The system is very good, and it offers a lot. There is always more that could be done or another...

Oct 2024
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Manager

Loyalty, Relationship, Operations

We still have plans to use MedInsight Payer Analytics. I don't foresee us stopping our use of the...

Oct 2024
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Manager

Loyalty, Relationship

MedInsight has recently come out with a new employer portal, but they don't make a lot of changes or...

Oct 2024
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Manager

Product

The system's front end doesn't really communicate with anything, but we are able to use the system's...

Oct 2024
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Director

Relationship, Product

In the analytical tool, the way a certain claim needs to be processed has changed, but MedInsight...

Oct 2024
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Director

Product

We have been able to get our internal customers to trust the system. We can make changes and sense...

Oct 2024
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Director

Culture

MedInsight needs to beef up their sales services. With our current relationship with them, we meet...

Oct 2024
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Director

Culture, Relationship

We are always trying to get the most current version of MedInsight Payer Analytics. That has been...

Oct 2024
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Director

Product

I like the ease of use and the transparency in MedInsight's system. There are so many vendors out...

Aug 2024
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Director

Relationship

Our account manager is just phenomenal. I have never had to have anybody above them. We are able to...

Aug 2024
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Director

Relationship, Operations

MedInsight definitely educates us on the limitations if there are any before we go into anything...

Aug 2024
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Director

Loyalty, Relationship, Product

I would like to see MedInsight’s upgrades come a bit earlier in the year. I know they do internal...

Aug 2024
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Director

Loyalty, Product

The data visualization in MedInsight's system could be better. I think the industry is moving toward...

Aug 2024
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Director

Culture, Relationship

Sometimes it takes a bit longer for MedInsight to complete some of the stuff they promise, so I...

Aug 2024
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Director

Operations

I don't know that we have a lot of ongoing training for MedInsight Payer Analytics, but we often...

Aug 2024
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Director

Relationship

We work with a really good person from MedInsight, but a new person might have a learning curve for...

Aug 2024
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