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Director

Arcadia.io's pricing is incredibly fair. Their prices are broken down based on their solutions....

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Director

A lot of Arcadia.io's new solutions and enhancements are geared toward customers and outcomes...

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Director

The solution is easy to use. We can create and share custom reports. The solution also has...

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Director

Arcadia.io doesn't wait until there is an issue to reach out to us. One of the most significant...

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Manager

We really like Arcadia’s people. They are smart. We can always reach them, and they listen when we...

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Manager

We are out of our honeymoon phase and starting to get a little frustrated. Arcadia has connectors...

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Manager

Arcadia does much better with claims than they do with the clinical data. That is because they have...

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VP/Other Executive

With the data platform, the connectors are good. And the system works if we have a lot of EMRs or...

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COO

We are evaluating whether Arcadia.io will be part of our long-term plans. The vendor's web UI is...

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COO

The vendor has made some transitions and moved people around. I am optimistic that their new...

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VP/Other Executive

We get tons of support from Arcadia.

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VP/Other Executive

I would like the system to have real-time bidirectional integration through APIs. It would also be...

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VP/Other Executive

The system is user friendly. The way the reports are visualized in the UI is very helpful. Arcadia...

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Manager

We are trying to get more regular access to the data experts at Arcadia.io. We meet frequently with...

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Manager

We are utilizing security. We can monitor who is accessing the tool and who is looking at...

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Manager

Data integration is an expected challenge because data comes in from so many different sources, but...

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Manager

We are satisfied with our relationship with Arcadia.io. As we get more knowledgeable in the tool, we...

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Manager

On the front end, the system is clean and easy, but the build for how the data is configured is very...

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Manager

Arcadia.io's service is not perfect, but the support team is very engaged. We meet with them...

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Manager

Arcadia.io doesn't provide training. They expect us to go through the user manual and the notes for...

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Manager

Arcadia.io can help us, but they have a set cost. Arcadia.io includes a lot of support in their...

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Manager

Organizations have to understand the complexity of what they are getting into with this type of...

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Manager

We use Arcadia.io's communicator tool, and it allows us to send reminders out to patients. Right...

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CEO/President

Arcadia.io does a good job of training. They are consistent with their materials, and the follow-up...

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CEO/President

We can't do some of the work we do without the system. We can't accomplish our integration goals...

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CEO/President

Everyone has the opportunity to learn the system. We really want our BI team to learn the system...

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CEO/President

Arcadia.io's system is very user friendly. Most importantly, it does relevant and actionable work....

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CEO/President

Establishing a good relationship with a designated contact person is critical. Arcadia.io needs to...

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Director

Arcadia.io has traditionally been a good partner for data aggregation and analytics. Arcadia.io is a...

Apr 2021
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Director

I am not sure whether the product is part of our long-term plans. As we look at all of the...

Apr 2021
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Director

I would like to have stronger visibility and transparency into the data quality from the product....

Apr 2021
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Director

The initial training was pretty good. After that, there was nothing. The documentation is...

Mar 2021
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Director

The vendor's service has taken a huge step forward in terms of responsiveness and the quality of the...

Mar 2021
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Director

The thing that we are struggling with the most right now is not the vendor's problem, but we are...

Mar 2021
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Director

The vendor could use a little help. They realize that too and are coming out with a learning...

Feb 2021
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Director

The product probably works better than promoted. We were really looking to replicate what we had. We...

Feb 2021
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Director

No one is perfect, but the vendor has been really willing to step up and fix issues that we have...

Feb 2021
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