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ark Managed Infrastructure Services Commentary
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Subject Expert
Daniel Zeitner
VP of Engagement
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
We had on-premises aging data centers, so we needed to either make a tremendous investment in our...
ark has exceeded our expectations in service and support uptime. We consider them a partner, and...
ark could provide some more reference material on the management of the virtual environment.
ark is exceptional at listening to our challenges and initiatives and coming up with ways to use...
There are some newer options out there for data centers, but I haven't really looked at other...
We have a dedicated ark sales representative, and they are pretty good and responsive. We haven’t...
We just had an upgrade with ark, and it was flawless. We reached out and told them what we wanted,...
Commentary Summary
Comment Type Breakout