Smart Hospital Platform Commentary
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Subject Expert
Kyle Chilton
Solutions Manager
Commentary Summary
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User Commentary
Loyalty, Relationship
Overall, Artisight has been a good vendor to work with. They are a smaller company, but they are...
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Loyalty, Product
Other vendors have more robust integration with a specific EHR. Artisight is working on that, but...
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Product
We have had some technical issues with Smart Hospital Platform that have been and still are pretty...
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Relationship
Artisight’s leaders are very responsive if we reach out to them. They have helped us brainstorm...
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Loyalty
We have a couple of big use cases that we are continuing to expand with Artisight, and we have very...
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Relationship, Product
Artisight has been running into some growing pains. They have grown very fast over the last year, so...
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Relationship
Artisight's people are very engaged. All of the vendor's executive leaders take our calls. If we...
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Operations
Artisight's training has always been great. We haven't had any problems with it. The nice part is...
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Relationship, Product, Value
Smart Hospital Platform meets all of our needs. The vendor has started to figure out how to build...
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Relationship
Artisight's people are very empowered. We don't have any issues with that. Even junior people on the...
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Value
Artisight is pretty easygoing with their charges. We don't feel nickel-and-dimed by them at all. We...
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Relationship, Operations
When our team implements things, Artisight will come behind us and clean things up, make them look...
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Loyalty, Product
We actually don't want Smart Hospital Platform to integrate with other systems. We want it to sit...
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Loyalty
Artisight is absolutely part of our long-term plans. We love what they do. I highly recommend...
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Product
Sometimes the users won't lose connectivity, but they will just freeze or have intermittent concerns...
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Relationship
We had an initial issue, but Artisight was quick to fix the problem. That was one of the biggest...
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Value
Everything is expensive, and Artisight's pricing model is comparable with the rest of the market. We...
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Operations
Artisight did a nice job with implementation services, including all upgrades. We haven't had a lot...
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