Smart Hospital Platform Commentary
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Kyle Chilton
Solutions Manager
KLAS Solutions Manager - Kyle Chilton
 
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Director

Loyalty, Relationship

Overall, Artisight has been a good vendor to work with. They are a smaller company, but they are...

Jun 2025
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Director

Loyalty, Product

Other vendors have more robust integration with a specific EHR. Artisight is working on that, but...

Jun 2025
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Director

Product

We have had some technical issues with Smart Hospital Platform that have been and still are pretty...

Jun 2025
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Director

Relationship

Artisight’s leaders are very responsive if we reach out to them. They have helped us brainstorm...

Jun 2025
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Director

Loyalty

We have a couple of big use cases that we are continuing to expand with Artisight, and we have very...

May 2025
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Director

Relationship, Product

Artisight has been running into some growing pains. They have grown very fast over the last year, so...

May 2025
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Director

Relationship

Artisight's people are very engaged. All of the vendor's executive leaders take our calls. If we...

May 2025
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VP/Other Executive

Operations

Artisight's training has always been great. We haven't had any problems with it. The nice part is...

Jul 2024
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VP/Other Executive

Relationship, Product, Value

Smart Hospital Platform meets all of our needs. The vendor has started to figure out how to build...

Jul 2024
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VP/Other Executive

Relationship

Artisight's people are very empowered. We don't have any issues with that. Even junior people on the...

Jul 2024
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VP/Other Executive

Value

Artisight is pretty easygoing with their charges. We don't feel nickel-and-dimed by them at all. We...

Jul 2024
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VP/Other Executive

Relationship, Operations

When our team implements things, Artisight will come behind us and clean things up, make them look...

Jul 2024
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VP/Other Executive

Loyalty, Product

We actually don't want Smart Hospital Platform to integrate with other systems. We want it to sit...

Jul 2024
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VP/Other Executive

Loyalty

Artisight is absolutely part of our long-term plans. We love what they do. I highly recommend...

Jul 2024
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Manager

Product

Sometimes the users won't lose connectivity, but they will just freeze or have intermittent concerns...

Jul 2024
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Manager

Relationship

We had an initial issue, but Artisight was quick to fix the problem. That was one of the biggest...

Jul 2024
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Manager

Value

Everything is expensive, and Artisight's pricing model is comparable with the rest of the market. We...

Jul 2024
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Manager

Operations

Artisight did a nice job with implementation services, including all upgrades. We haven't had a lot...

Jul 2024
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