athenaPractice EHR/PM – Small Practices Commentary
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Chris Clune
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KLAS Research Director - Chris Clune
 
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User Commentary

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Physician

Relationship

I haven’t gotten much phone support with athenahealth because I don’t have time to sit on the phone....

Dec 2023
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Physician

Relationship

The person that we work with from athenahealth is kind of halfway between some of the things they...

Dec 2023
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Physician

Relationship

athenahealth needs to have better billing. We tried to get them to do something with coding, and...

Dec 2023
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Physician

Value

I don’t think this solution is appropriate for a practice our size. We are too small, and the system...

Dec 2023
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Physician

Operations

The initial onboarding with athenahealth was a nightmare. There were parts of the go-live that were...

Dec 2023
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Physician

Operations

The training from athenahealth is good, and I like it. However, we have to seek it out. Because of...

Dec 2023
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Physician

Product

There are a lot of problems in the EHR with the labs matching up. Things that used to work suddenly...

Dec 2023
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