Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Tell us about your organization

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about Social Determinants of Health Networks on your dashboard or bookmark under

(Your Products / Your Organization's Products)


Aunt Bertha Comments
Filtered view: All

KLAS Research Director - Bradley Hunter
Subject Expert

Bradley Hunter

Research Director

bradley.hunter@klasresearch.com

801-734-6277

 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Social Determinants of Health Networks on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

User Commentary

Sort by

Manager

Part of the power with Aunt Bertha is that they are a really responsive vendor who is really...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have had a really great experience working with Aunt Bertha and being able to give them feedback...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

The challenges we face with Aunt Bertha are around the integration, but the issues are more on our...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

We are using Aunt Bertha's system much more widely than we were previously. Before, we didn't have...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Aunt Bertha's team has grown so much, and we have seen really great communication about product...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

I don't think tangible outcomes are as much a reflection of Aunt Bertha as they are a reflection of...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

I feel like we have really gotten our money's worth with Aunt Bertha's system. It is a free website...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Everything really came down to having a dedicated resource on Aunt Bertha’s end for my work. The...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor's training is excellent. The people sit down and work with us on our specific workflows....

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor really stepped up with new features around COVID-19. They just really helped us put...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

We are integrated with one of our several EMRs. We have a portion of our staff members who are...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

I have a representative that I work with all the time and who is my go-to person when I have...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

My favorite part of working with Aunt Bertha has been the company culture. Every single person that...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Aunt Bertha is getting better at pulling together all of their customers. Aunt Bertha had their...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

When it comes to contracting, Aunt Bertha has done a good job of negotiating, modifying, and...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The implementations with Aunt Bertha are a lot better now than they were in the past. Aunt Bertha is...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I haven't had any issues with Aunt Bertha's product. The system is pretty slick. There is technology...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Aunt Bertha's support is super accessible. That is a differentiator for Aunt Bertha. They are...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

There is a ton of data for visualization for information, but I would love to see the data become...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I recommend Aunt Bertha's system to a lot of my colleagues. I have definitely called up some of my...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

When I had an internal issue, Aunt Bertha stepped in to fill a gap. Their community-engagement...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

If I had had a few more months to make a purchase decision, I might have made a different choice....

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Aunt Bertha came out here several times and did a remote demo. We didn't get that with other...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The product will send information about our patients from our EMR to community resources. However,...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

My group uses the Aunt Bertha product as a case management tool. We can track our patients and other...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Aunt Bertha is part of our organization's long-term plans. We are embarking on long-term projects...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

I would buy the Aunt Bertha system again. I have looked at other platforms that are free or less...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The Aunt Bertha system is pretty user friendly. Aunt Bertha has done a good job with the main views...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

When I filter the data down to different roles, the level of data we can view is lessened. My team...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The reporting in the product is difficult for new users to navigate. I spent a lot of time going...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

In the beginning, Aunt Bertha gave me a contact to go to when I had any issues, but that person...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Sometimes when we need assistance with something, Aunt Bertha might take a little while to fix the...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

From a technology standpoint, Aunt Bertha is a very new company, and they have some catching up to...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Aunt Bertha has full support. That is good because they help address social determinants of health,...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

It is hard to say where we will be in a year from now. The system is up and running. We don't have a...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Aunt Bertha has two platforms. Aunt Bertha very strongly, to a fault, recommended one platform when...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

There is a limitation to the integration with our core system; therefore, more work is required....

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Aunt Bertha has been requesting more from us, and that gets a little exhausting after a while. They...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Aunt Bertha has been good at alleviating pain points, but the expected outcomes have been tough to...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

There is some customization that the vendor said would be no problem that has taken longer than we...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I give the initial training the top score. The vendor has it down, and it is fast. They have so much...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I actually think Aunt Bertha is the most user-friendly online resource. There are still some...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We get executive involvement from Aunt Bertha. I would rate the executive involvement off the scale...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We are still trying to figure out how to drive tangible outcomes. Some of the SDOH work is hard to...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We actually didn’t do a formal RFP when we chose an SDOH vendor. We had encountered Aunt Bertha in...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Our call volume and usage have increased by about 1,000% during the COVID-19 crisis. There have been...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The vendor does charge for their services. The vendor doesn’t send us a bill every time we have a...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

There are little things that we are still developing as we see more and more upticks. I expect that...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

If the decision were up to me, I would definitely buy Aunt Bertha’s tool again. Sometimes a person...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

We got to meet with Aunt Bertha’s leaders, and they helped us to really understand what their tool...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Aunt Bertha keeps all their promises. The only thing that we didn’t get that we wanted on the...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Aunt Bertha avoids charging us for every little thing. Our flat fee is the same flat fee as that of...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Our teams use Aunt Bertha’s tool every day. It has been rolled out to our community health...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Aunt Bertha is constantly improving the platform. There are no bugs. That is awesome, and we don’t...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Aunt Bertha’s ongoing support is excellent. Aunt Bertha is always available whenever we need...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Aunt Bertha is very proactive. They are already thinking about the ideas that we come up with.

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

I am struggling with outputs and outcomes; we get a lot of outputs. We haven’t seen how the tool...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

We have received our money’s worth 100 times over. We already knew that we would double or triple...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF