Avadyne Health Extended Business Office Comments

 

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Current Time Inside Cache Tag Helper: 12/4/2020 4:48:53 PM and Model.EvProductId = 94263

Commentary Summary

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Neither
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User Commentary

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Manager

Tools and Methodology

We use Avadyne Health for two purposes. They are our early-out vendor for our self-pay balances, and...

Nov 2020
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Manager

Relationship

The vendor has been satisfactory. They have unfortunately had some customer service issues where...

Nov 2020
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Director

Tools and Methodology

Avadyne Health has been an excellent partner over the years. We don't have any plans to change...

Oct 2020
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Director

People and Knowledge

We have regular meetings with our client services representative, and that person provides a really...

Oct 2020
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Director

Other Observations

We are very transparent in our performance reports. We send those reports to our agencies on a...

Oct 2020
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Director

Relationship

I don't know that a lot of things have come up over the years, but when they have, Avadyne Health...

Oct 2020
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Director

Relationship

We can work with anyone that is higher up as needed.

Oct 2020
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Director

ROI and Cost

We approached our key vendors during COVID-19 and told them that we knew they were having financial...

Oct 2020
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VP/Other Executive

Win/Loss - Why they were selected (by current clients)

I used the vendor at a previous hospital I worked at. When I came to my current facility, there was...

Oct 2020
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VP/Other Executive

Project Results

One of the things that stands out about the vendor is their customer service. They will do whatever...

Oct 2020
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VP/Other Executive

Tools and Methodology

The vendor has lots of people who work for them. Every once in a while, there is a snafu, but the...

Oct 2020
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VP/Other Executive

Project Results

There are a lot of the things that make Avadyne Health a great vendor. They have to get their...

Oct 2020
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VP/Other Executive

People and Knowledge

Before COVID-19 started to really send people home and make people become unemployed, Avadyne Health...

Oct 2020
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VP/Other Executive

ROI and Cost

The vendor definitely avoids charging for every little thing. I am a long-term customer of the...

Oct 2020
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VP/Other Executive

Tools and Methodology

We have regular meetings with the vendor that focus on what we can do to continue to improve the...

Mar 2020
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VP/Other Executive

Relationship

I have a very good relationship with Avadyne Health. I have frequent calls and meetings with their...

Mar 2020
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Director

Relationship

If I were to have a preference between Avadyne Health and another vendor we use, I like Avadyne...

Feb 2020
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Director

Win/Loss - Why they were selected (by current clients)

We looked at a few different vendors and made the decision to not move to them because of the fees...

Feb 2020
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Director

ROI and Cost

We don't feel nickel-and-dimed by Avadyne Health because we pay a straight percentage of our...

Feb 2020
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Director

Other Observations

I would have to thoughtfully consider whether to buy Avadyne Health's service again. I have thought...

Feb 2020
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Director

Project Results

We have been partnered with Avadyne Health for a long time. They handle our statements and calls to...

Feb 2020
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Director

People and Knowledge

From a service standpoint, Avadyne Health has probably taken a step back over the years. The service...

Feb 2020
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Director

Relationship

As Avadyne Health's service has decreased, we have decided to give part of our business to another...

Feb 2020
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