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Avadyne Health Extended Business Office Comments
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KLAS Research Director - Mac Boyter
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Mac Boyter

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mac.boyter@klasresearch.com

 
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Manager

We have a really good relationship with Avadyne Health. We have used them for several years. We are...

May 2021
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Manager

We have a contact person at Avadyne Health who will usually send a weekly list of things that they...

May 2021
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Manager

We don’t get a whole lot of complaints, but patients sometimes complain about their interactions...

May 2021
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Director

Our engagement with the firm is going very well. We like them. They have a good patient portal that...

Apr 2021
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Director

Avadyne Health just got sold to a company called Meduit. I am not pleased by that acquisition...

Apr 2021
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Director

The firm has been pretty consistent. COVID-19 has been tough on their workforce like it has for many...

Apr 2021
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VP/Other Executive

Avadyne Health is doing a good job. They are very accommodating, friendly, customer oriented, and...

Mar 2021
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VP/Other Executive

I have a patient demographic that requires a lot of bilingual support. Avadyne Health isn't in an...

Mar 2021
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VP/Other Executive

Avadyne Health has a new CEO who is very innovative and forward thinking. That person has brought in...

Mar 2021
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Manager

We use Avadyne Health for two purposes. They are our early-out vendor for our self-pay balances, and...

Nov 2020
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Manager

The vendor has been satisfactory. They have unfortunately had some customer service issues where...

Nov 2020
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Director

Avadyne Health has been an excellent partner over the years. We don't have any plans to change...

Oct 2020
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Director

We have regular meetings with our client services representative, and that person provides a really...

Oct 2020
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Director

We are very transparent in our performance reports. We send those reports to our agencies on a...

Oct 2020
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Director

I don't know that a lot of things have come up over the years, but when they have, Avadyne Health...

Oct 2020
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Director

We can work with anyone that is higher up as needed.

Oct 2020
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Director

We approached our key vendors during COVID-19 and told them that we knew they were having financial...

Oct 2020
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VP/Other Executive

I used the vendor at a previous hospital I worked at. When I came to my current facility, there was...

Oct 2020
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VP/Other Executive

One of the things that stands out about the vendor is their customer service. They will do whatever...

Oct 2020
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VP/Other Executive

The vendor has lots of people who work for them. Every once in a while, there is a snafu, but the...

Oct 2020
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VP/Other Executive

There are a lot of the things that make Avadyne Health a great vendor. They have to get their...

Oct 2020
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VP/Other Executive

Before COVID-19 started to really send people home and make people become unemployed, Avadyne Health...

Oct 2020
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VP/Other Executive

The vendor definitely avoids charging for every little thing. I am a long-term customer of the...

Oct 2020
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