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Avadyne Health Extended Business Office Comments
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KLAS Research Director - Mac Boyter
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Mac Boyter

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mac.boyter@klasresearch.com

 
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Manager

We use Avadyne Health for two purposes. They are our early-out vendor for our self-pay balances, and...

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Manager

The vendor has been satisfactory. They have unfortunately had some customer service issues where...

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Director

Avadyne Health has been an excellent partner over the years. We don't have any plans to change...

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Director

We have regular meetings with our client services representative, and that person provides a really...

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Director

We are very transparent in our performance reports. We send those reports to our agencies on a...

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Director

I don't know that a lot of things have come up over the years, but when they have, Avadyne Health...

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Director

We can work with anyone that is higher up as needed.

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Director

We approached our key vendors during COVID-19 and told them that we knew they were having financial...

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VP/Other Executive

I used the vendor at a previous hospital I worked at. When I came to my current facility, there was...

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VP/Other Executive

One of the things that stands out about the vendor is their customer service. They will do whatever...

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VP/Other Executive

The vendor has lots of people who work for them. Every once in a while, there is a snafu, but the...

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VP/Other Executive

There are a lot of the things that make Avadyne Health a great vendor. They have to get their...

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VP/Other Executive

Before COVID-19 started to really send people home and make people become unemployed, Avadyne Health...

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VP/Other Executive

The vendor definitely avoids charging for every little thing. I am a long-term customer of the...

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VP/Other Executive

We have regular meetings with the vendor that focus on what we can do to continue to improve the...

Mar 2020
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VP/Other Executive

I have a very good relationship with Avadyne Health. I have frequent calls and meetings with their...

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