Availity Revenue Cycle Management Comments

 

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Current Time Inside Cache Tag Helper: 12/1/2020 1:43:02 AM and Model.EvProductId = 2839

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User Commentary

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Director

Functionality and Upgrades

We have had some challenges with the vendor’s real-time eligibility product. We are in the process...

Nov 2020
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Director

Functionality and Upgrades

I would have no problem buying the system again. Availity does an extremely good job with physician...

Nov 2020
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Director

Relationship

Availity does an exceptional job of trying to keep all of their promises. If they can’t meet an...

Nov 2020
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Director

ROI / Cost (care and feeding)

For the most part, the vendor avoids charging us for every little thing. As they bring on new...

Nov 2020
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Director

Functionality and Upgrades

The vendor could improve the functionality of the product by giving us access to Medicare systems,...

Nov 2020
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Manager

Relationship

The vendor keeps all of their promises. One thing that makes them amazing is our representative is...

Oct 2020
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Manager

Service and Support

The vendor has done amazing during the COVID-19 crisis. They made the billing for COVID-19 for HRSA...

Oct 2020
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Manager

Implementation and Training

Training for the system is mostly on the Availity help website. They have videos and things like...

Oct 2020
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Analyst/Coordinator

Relationship

It may take a lot of time Availity to do certain things, but for the most part, they do keep their promises....

Oct 2020
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Analyst/Coordinator

Service and Support

Availity's upgrades are strong. When there are any issues, the vendor helps us to resolve them as...

Oct 2020
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Analyst/Coordinator

Functionality and Upgrades

Availity’s system is very easy to use, but if someone is new, it takes that person a minute to get...

Oct 2020
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Analyst/Coordinator

Implementation and Training

I wish the initial implementation had been a little faster. It had to go through so many hands...

Oct 2020
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Analyst/Coordinator

Lessons Learned

I would recommend that organizations looking at solutions like Availity Revenue Cycle Management...

Oct 2020
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Analyst/Coordinator

ROI / Cost (care and feeding)

Some of the eligibility and insurance are now being charged for by Availity. We have to subscribe to...

Oct 2020
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Analyst/Coordinator

Functionality and Upgrades

Originally, I didn’t like the product, but I got used to it, so I am okay now. I like the ease of...

Oct 2020
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Analyst/Coordinator

Service and Support

I don't really have any ongoing training from Availity, but that isn't something that would be...

Oct 2020
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VP/Other Executive

Service and Support

Availity is treading water in terms of their COVID-19 support. They do keep all of their promises,...

Jul 2020
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VP/Other Executive

Future Outlook

We are on Availity's platform, but we have switched clearinghouses. Our decision to move away from...

Jul 2020
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