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Commentary Summary
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User Commentary
Manager
Availity always has webinars and other things. For all of the new features, Availity always has...
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Manager
The system is integrated but not for behavioral health. The system is mostly integrated with Epic...
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Manager
Availity released a new product that was free, and it does meet a need. It is a denials management...
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Director
We have had some challenges with the vendor’s real-time eligibility product. We are in the process...
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Director
I would have no problem buying the system again. Availity does an extremely good job with physician...
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Director
Availity does an exceptional job of trying to keep all of their promises. If they can’t meet an...
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Director
For the most part, the vendor avoids charging us for every little thing. As they bring on new...
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Director
The vendor could improve the functionality of the product by giving us access to Medicare systems,...
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Manager
The vendor keeps all of their promises. One thing that makes them amazing is our representative is...
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Manager
The vendor has done amazing during the COVID-19 crisis. They made the billing for COVID-19 for HRSA...
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Manager
Training for the system is mostly on the Availity help website. They have videos and things like...
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Analyst/Coordinator
It may take a lot of time Availity to do certain things, but for the most part, they do keep their promises....
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Analyst/Coordinator
Availity's upgrades are strong. When there are any issues, the vendor helps us to resolve them as...
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Analyst/Coordinator
Availity’s system is very easy to use, but if someone is new, it takes that person a minute to get...
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Analyst/Coordinator
I wish the initial implementation had been a little faster. It had to go through so many hands...
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Analyst/Coordinator
I would recommend that organizations looking at solutions like Availity Revenue Cycle Management...
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Analyst/Coordinator
Some of the eligibility and insurance are now being charged for by Availity. We have to subscribe to...
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Analyst/Coordinator
Originally, I didn’t like the product, but I got used to it, so I am okay now. I like the ease of...
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Analyst/Coordinator
I don't really have any ongoing training from Availity, but that isn't something that would be...
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VP/Other Executive
Availity is treading water in terms of their COVID-19 support. They do keep all of their promises,...
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VP/Other Executive
We are on Availity's platform, but we have switched clearinghouses. Our decision to move away from...
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